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Technology Specialist
5 days ago
Technology/Help Desk
Date Posted:
6/18/2024
Location:
Delmar Administrative Office
Date Available:
07/29/2024
Closing Date:
07/05/2024
District:
Delmar School District POSITION: Technology Specialist
LOCATION: Delmar Middle & Senior High School
200 N. Eighth Street
Delmar, DE 19940
OVERVIEW:
This position should assist the Technology Coordinator in meeting the goals and objectives of the technology department. The Specialist is responsible for performing journey level technical procedures in customer support, maintenance and/or administration of a local area network.
PERFORMANCE RESPONSIBILITIES:
- Supports all aspects of a LAN (hardware and software).
- Supports all aspects of telecommunication systems for voice/video/images as a systems administrator.
- Provides systems administration independently e.g., evaluates system performance, troubleshoots network operating systems.
- Coordinates installation or installs hardware/software.
- Conducts tests to assure system is operating properly.
- Coordinates with multiple vendors to resolve issues.
- Independently provides a systems technician service e.g., provides troubleshooting, diagnoses, and repairs to include performing some nonstandard device configurations.
- Installs, monitors, and maintains, at a base level, network, and telecommunications devices such as hubs, switches, servers, routers, basic cabling and other basic infrastructure components.
- Provides first and second level support for Help Desk functions. Emphasis is on troubleshooting PC operating systems, staff support devices such as Smart Interactive Panels and document cameras, etc.... and investigating hardware/software problems to locate and correct malfunction.
- Performs computer refreshes including imaging, data transfer methods and ultimate deployment of devices.
- Performs maintenance and updates on district devices via MDM solutions.
- Probes for information when the nature and cause of the problem is unclear, and the solution is not obvious.
- Determines need for network upgrades based upon network performance problems and issues such as traffic capacity, load balancing, new/large scale back up systems, redundancy, and other software/hardware.
- Other duties as assigned.
- Minimum GED/High School Diploma
- Must be 21 years of age
- Satisfactory Child Protection Registry.
- Mantoux skin test/PPD documentation.
- Cooperative Attitude.
- Good oral and written communication and the ability to present information effectively
- The State of Delaware requires all public school employees to undergo a criminal background check (state and federal) to determine suitability for employment.
- Appointment is contingent upon receipt of a satisfactory criminal background check, which is the responsibility of the employee.
- The State of Delaware requires new employees to be paid by direct deposit and to be part of a lag payroll system as conditions of employment.
Software: Windows Server 2019, SQL Server, Active Directory, WDS, Group Policy, CrowdStrike Antivirus, Windows 10/11, MacOS
Hardware: Cisco, DELL, HP, Apple, APC
SALARY: As per State and Local Salary Schedules for FY25 based upon experience and educational degree. This is a 12-month position.
DATE OF EMPLOYMENT: July 29, 2024 or other mutually agreed upon date
APPLICATION CLOSING DATE: Friday, July 5, 2024
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