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Front Office Associate
2 months ago
Overview
Front Desk/Reception
- Greet, assist, offer refreshments and/or direct visitors to appropriate staff member and/or meeting room and contact appropriate staff member regarding visitor arrival as needed.
- Operate telephone front desk phone in answering, screening, forwarding calls, providing information, taking messages and/or scheduling appointments.
- Maintain a safe and clean working environment in conjunction with Janitorial staff.
- Maintain reception area in neat and orderly condition.
- Assist office and executive support team as requested with various tasks and projects.
- Access property management portals to report office related issues.
- Coordinate new/existing building badges via the building portal
- Assist in the coordination of building activities.
- Maintain sanitizer and wipes in all common areas and have disposable mask available at front desk if needed.
- Assistance of vendors including floral and plant maintenance, security resources, food/beverage services, recycling/shredding services and other facility related services.
- Oversee conference room bookings for large events, monitor usage and maintain on-line bookings as requested.
- Coordinate catering for large meetings and events when assistance is requested.
- Perform administrative support tasks, such as maintaining office nameplates, internal directory, ordering business cards, typing memos, correspondence, reports, and provide proofreading.
Café/Wellness Room
- Monitor the use of pantry supplies, equipment, order supplies and maintain adequate inventory.
- Maintain spaces in a neat and clean condition in conjunction with Day Matrons and Evening Janitorial.
- Assistance in the coordination of social events in café and holiday decorations.
- Manage Wellness Room utilization and supplies.
Mailroom/Copy Room
- Receive and deliver mail, log packages and process deliveries.
- Notify remote workers of mail and coordinate delivery via mail or scanning through email - based on staff members’ request.
- Monitor printers and copiers for paper and toner
- Order common office supplies for copy rooms (not department specific supplies).
Qualifications – Education & Experience
- High School Diploma or GED required
- Min. 3 years of related front desk, admin., mailroom experience required
Qualifications - Other Skills, Abilities, Knowledge
- Intermediate (i.e. Word, Excel, Outlook)
- Communication
- Dependability
- Organization
- Multitasking
- Prioritizing
- Exceptional Customer Service Attitude