KindPeoples - Floor Manager (Soquel Ave)

3 weeks ago

Santa Cruz, United States Highway Cannabis CO Full time

Description

KindPeoples is looking for a motivated member to join our Floor Manager (FM) team The FM position is a core function within KindPeoples, FM's are held to the highest standards of integrity and reliability. See details below. The role contains knowledge of bartending and pharmacology; they are welcoming and engage in friendly and positive conversation while consulting customers based on their individual needs. Floor managers are responsible for maintaining a kind and safe environment to provide our customers with a delightful experience.

Floor Managers are responsible for but not limited to:

  • Overseeing all Floor operations

  • Training, managing, and mentoring for all front-house employees

  • Sales overview and customer consultation assistance, including stepping into any front-of-house tasks that need to be completed

  • Maintaining a high level of customer service and efficient procedures

  • Managing all returns and customer relations

  • Assist with retail shift call-outs on weekends and general retail scheduling feedback

  • Facilitating tips distribution, recordkeeping, and organization for all floor staff tips

  • Convey appropriate, direct communication through 'Slack/Gmail' and related avenues

  • End and mid-shift till reconciliation and proper recordkeeping

  • Maintaining the appearance and cleanliness of the floor at all times

  • Online ordering operations

  • Facilitating employee breaks

  • Communicating innovative ideas to eliminate waste and improve efficiency through the proper channels

  • Contribute to employee performance reviews/evaluations

  • Set the example of professional behavior and high performance

Requirements

  • All applicants must be available to work nights and weekends
  • Management experience is preferred
  • Must live Santa Cruz or Monterey County & have reliable transportation
  • Sales experience a plus
  • Cannabis experience preferred
  • Excellent cash handling
  • Highly organized
  • Excellent Computing skills
  • Communicates effectively
  • Confident in fast-paced environments
  • Attention to detail
  • Ability to multitask
  • Comfortable lifting up to 25 pounds

Summary

All offers are contingent on passing a background check, and applicants must be 21 years of age or older. This position is available now

We offer a wide range of benefits including:

  • Subsidized medical benefits

  • Matching 401(k) program

  • Paid vacation

  • Partner perks & discounts

  • Holiday bonus

  • Employee discounts

  • Complementary KindPeoples apparel

  • Highly discounted sample products

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