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Insurance Specialist

2 months ago

Carrollton, United States Tanner Health System Full time

The Insurance Specialist is responsible for the follow up of all accounts within the commercial accounts receivable, which includes all contracted and non-contracted commercial, VA, TriCare and specialty insurance plans. This position requires thorough knowledge and understanding of most commercial billing requirements. Experience using Availity, United Healthcare, Cigna and other payer portals, along with Epic experience is a plus. This position also requires excellent customer service skills and attention to detail. 2 years hospital Patient Accounts experience desired.

Required Knowledge & Skills

Education: High School Diploma or GED

Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

NONE REQUIRED

Supervision

No supervisory responsibilities

Qualifications

Two years experience in insurance billing or insurance collections, and patient contact in a hospital, clinic, or physician office. May substitute customer service, teaching, sales, collection, or other occupations, which require control of conversation, heavy detail, and ability to negotiate and compromise when necessary

Ability to work closely with others, and function as a team member

Ability to analyze and prioritize workloads

Proficiency in spelling, business letter writing, and medical terminology

Knowledge and experience with Internet, Word, and Excel

Ability to be assertive without being abrasive

Good verbal communication skills

The ability to understand and work within multiple applications and systems. Both internally and externally.