IT Administrator
2 weeks ago
The IT Administrator role is primarily responsible for frontline IT operations: fielding tickets, onboarding, offboarding, and computer deployments. Other related primary responsibilities include analysis of support tickets, break-fix troubleshooting, and participation in technical research for our ongoing innovation. Contributing to developing processes, procedural documentation, and support mechanisms for systems hardware, application software, and related infrastructure is a secondary priority.
The job is focused on the following US-based office with the opportunity to work on projects with the other STUDIOS offices:
Washington, DC (Website, Google Map)
Other offices:
New York (Website, Google Map)
San Francisco (Website, Google Map)
Los Angeles (Website, Google Map)
Routine:
The person responsible for the IT Administrator role will develop a workflow that allows for primary responsibilities to be filled e.g. computer deployments, onboarding and offboarding tasks, and troubleshooting ticket closeout.
Requirements:
- Advanced experience with Mac and Windows operating systems
- Command line and Powershell scripting ability
- Must be able to commute to the selected office above
- Ability to focus on resolving problems during high-stress deadlines
- Ability to collaborate with many different stakeholders, including:
- Firmwide IT groups
- Management
- Users
- Ability to adapt to new technologies
- Excellent verbal and technical writing skills
- Excellent customer service skills
- Ticket management and follow-through
- Mobile device support (iPads / Android tablets for punch walks)
- Autodesk: ACC/BIM360, Revit, AutoCAD
- Enscape, Lumion
- Rhino
- Adobe Creative Cloud Suite
- Bluebeam Revu
- Google Workspace
- Microsoft Windows
Our base salary compensation for this position, by experience, ranges from $75,000 to $90,000.
STUDIOS Architecture is an Equal Opportunity Employer.
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