IT Administrator

2 weeks ago


Washington, United States Studios LLC Full time

The IT Administrator role is primarily responsible for frontline IT operations: fielding tickets, onboarding, offboarding, and computer deployments. Other related primary responsibilities include analysis of support tickets, break-fix troubleshooting, and participation in technical research for our ongoing innovation. Contributing to developing processes, procedural documentation, and support mechanisms for systems hardware, application software, and related infrastructure is a secondary priority.

The job is focused on the following US-based office with the opportunity to work on projects with the other STUDIOS offices:

Washington, DC (Website, Google Map)

Other offices:

New York (Website, Google Map)
San Francisco (Website, Google Map)
Los Angeles (Website, Google Map)

Routine:
The person responsible for the IT Administrator role will develop a workflow that allows for primary responsibilities to be filled e.g. computer deployments, onboarding and offboarding tasks, and troubleshooting ticket closeout.

Requirements:

  • Advanced experience with Mac and Windows operating systems
  • Command line and Powershell scripting ability
Other Essential Requirements:
  • Must be able to commute to the selected office above
  • Ability to focus on resolving problems during high-stress deadlines
  • Ability to collaborate with many different stakeholders, including:
    • Firmwide IT groups
    • Management
    • Users
  • Ability to adapt to new technologies
  • Excellent verbal and technical writing skills
  • Excellent customer service skills
  • Ticket management and follow-through
  • Mobile device support (iPads / Android tablets for punch walks)
Key Platforms:
  • Autodesk: ACC/BIM360, Revit, AutoCAD
  • Enscape, Lumion
  • Rhino
  • Adobe Creative Cloud Suite
  • Bluebeam Revu
  • Google Workspace
  • Microsoft Windows

Our base salary compensation for this position, by experience, ranges from $75,000 to $90,000.

STUDIOS Architecture is an Equal Opportunity Employer.

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