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Business Intelligence Engineer
3 months ago
Job Description: This role is to develop business reporting that is required to launch *** Business branding on a dedicated fleet of 200-1,000 trucks.
Hard work, a passion for innovation, and zealous advocacy for the needs of our customers have made *** Earth's most customer-centric company. This would not be possible without the tools and expertise we use to understand customer behavior. The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology, marketing, finance, statistics, data mining, and social science. We provide the key insight into customer behavior necessary to guide the evolution of business strategy.
At ***, understanding customer behavior is paramount to our success in providing customers with convenient, fast free shipping in the US and international markets. As a Senior Business Intelligence Engineer with *** XCM, you will work with our world-class marketing and technology teams to ensure that we continue to delight our customers. You will meet with business owners to formulate key questions, leverage ***'s vast Data Warehouse to extract and analyze relevant data, and present your findings and recommendations to management in a way that is actionable.
If you are motivated to serve the needs of our customers, you will also be able to satisfy your curiosity working with one of the world's largest datasets. We seek candidates who are passionate about data analysis and data-driven decision making, uncompromisingly detail oriented, smart, efficient, and driven to help our business succeed by providing key insights that translate into action.
Key Responsibilities:
- Own the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs for complex problems.
- Translate basic business problem statements into analysis requirements.
- Use analytical and statistical rigor to answer business questions and drive business decisions.
- Find and create ways to measure the customer experience to drive business outcomes.
- Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.
- Write queries and output efficiently, and have in-depth knowledge of the data available in area of expertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready.
- Troubleshoot operational data-quality issues.
- Review and audit existing ETL jobs and queries.
- Recommend improvements to back-end data sources for increased accuracy and simplicity.
- Drive best practices in reporting and analysis: data integrity, design, analysis, validation, and documentation.
- Help defining the BI strategy of the team and influence the broader organization's BI architecture
Job Qualifications:
- 5+ years of experience working with large-scale complex datasets
- 5+ years of relevant experience as a business intelligence engineer/analyst, creating reports, using metrics and data to backup business cases, planning, and decisions
- 5+ years of hands on experience in data extraction, transformation, data mining and clean large (multi-TB) data sets
- Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions
- Strong working knowledge of SQL
- Background (academic or professional) in statistics, programming, and marketing
- SAS experience a plus
- Graduate degree in math/statistics, computer science or related field, or marketing is highly desirable.
- Excellent communication skills, equally adept at working with engineers as well as business leaders
