Service Coordinator

2 weeks ago

Houston, Texas, United States Enterprise Electrical Service Inc Full time

Enterprise Electrical is a fast-growing Commercial Electrical Contractor specializing in Design-Build projects. Enterprise originated and based in Houston, TX, working in Greater Houston and Central Texas. We are looking to add a Service Coordinator to our team. Integrity, teamwork, and respect are the values we strive to maintain and operate by. Each team member is encouraged to pursue continued education and technical growth because, as a company, we value providing the right tools and training for our employees to succeed.

We take pride in being a positive place you can look forward to working at every day and we need a committed, experienced, self-starting individual to join our ranks.

Job Summary:

We are seeking a proactive and organized Service Coordinator to join our Service Department in an electrical contractor company. The ideal candidate will be responsible for coordinating service schedules, managing technician assignments, and ensuring seamless customer service operations. This role requires strong organizational skills, problem-solving abilities, and excellent communication to facilitate efficient service delivery.

Specific Responsibilities:

  • Scheduling & Dispatching: Assign and dispatch service technicians to job sites based on urgency, availability, and skill set.
  • Customer Communication: Serve as the main point of contact for customers, addressing service inquiries, scheduling requests, and follow-ups.
  • Work Order Management: Create, update, and track service work orders, ensuring all job details are accurately recorded and completed on time.
  • Coordination with Technicians: Maintain constant communication with field technicians, providing job details, updates, and necessary support.
  • Inventory & Equipment Management: Ensure the availability of necessary tools, equipment, and materials for scheduled service jobs.
  • Billing & Documentation: Assist with invoicing, job costing, and maintaining accurate service records.
  • Compliance & Safety: Ensure that service operations comply with company policies, industry regulations, and safety protocols.
  • Performance Monitoring: Track and report on service activities, technician productivity, and customer feedback for continuous improvement.
Skills and Qualification:
  • Education: High school diploma or equivalent (Associate's or Bachelor's degree in Business Administration or related field is a plus).
  • Experience: Minimum of 2 years in service coordination, dispatching, or administrative roles, preferably in an electrical contracting environment.
  • Technical Proficiency: Familiarity with scheduling software, CRM tools, and electrical service operations.
  • Communication Skills: Strong verbal and written communication skills with a customer-focused approach.
  • Organizational Abilities: Ability to manage multiple tasks, prioritize, and ensure timely job completion.
  • Problem-Solving Skills: Quick decision-making and adaptability in a fast-paced service environment.
  • Attention to Detail: High level of accuracy in work orders, invoicing, and documentation.
  • Team Player: Ability to collaborate effectively with technicians, customers, and internal departments.
Benefits:

• Close knit, Team-oriented work environment

• Medical, Dental and Vision Insurance

• 401K

• Bonus opportunities

• PTO

• Continuing Education Opportunities and Resources

Enterprise Electrical Core Values:

Committed to Excellence (Greatness)

Plan it, Do it, Own it (Accountability)

Learn it, Know it, Teach it (Mentorship)

One Team, One Goal (Teamwork)

Positive Attitude Required (Positivity)

  • Vocational/Recreational Coordinator

    7 days ago

    Houston, Texas, United States Dynamic Service Solutions Full time

    Job Description Job Description The Recreational/Vocational coordinator is responsible for the planning, coordinating, and directing of a wide and varied scope of activities and programming which meet the spiritual, cultural, emotional, intellectual, vocational, social, physical, and environmental needs of the youth in care. The Recreational/Vocational...

  • Vocational/Recreational Coordinator

    6 days ago

    Houston, Texas, United States Dynamic Service Solutions Full time

    Job Description Job Description The Recreational/Vocational coordinator is responsible for the planning, coordinating, and directing of a wide and varied scope of activities and programming which meet the spiritual, cultural, emotional, intellectual, vocational, social, physical, and environmental needs of the youth in care. The Recreational/Vocational...

  • Service Coordinator

    3 days ago

    Houston, Texas, United States beBee Careers Full time

    Job Summary:We are seeking an experienced Service Coordinator to join our team. The successful candidate will be responsible for coordinating field service technicians, parts sales, and local inventory control.This role requires excellent communication, written, and organizational skills. The ideal candidate will have a basic understanding of computer...

  • Customer Service Representative

    4 weeks ago

    Houston, Texas, United States Abacus Service Corporation Full time

    : Title - Customer Service Representative Location - 575 N. Dairy Ashford - Houston, TX or VIsions Drive - Skaneateles, NY 13152Hybrid working model The Services Order Fulfilment Coordinator is the first point of contact for all customer inquiries related to the Repair, Calibration, and Service of Waygate Technologies products. In this role, you will be...

  • Service Coordinator

    1 week ago

    Houston, Texas, United States beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled Service Coordinator to join our team. As a key member of our service and maintenance department, you will be responsible for planning and managing service engineers and partners, as well as coordinating with various parties and departments to ensure seamless execution of projects.Your primary responsibilities...

  • Service Coordinator

    6 days ago

    Houston, Texas, United States beBee Careers Full time

    Job Summary:We are seeking an experienced Service Coordinator to join our team. As a key member of our service team, you will be responsible for coordinating field service technicians, parts sales, and local inventory control.The ideal candidate will have excellent communication skills, the ability to work independently and as part of a team, and a strong...

  • Service Coordinator

    1 week ago

    Houston, Texas, United States beBee Careers Full time

    Job Description">This role involves working with customers, service partners and technical engineers to coordinate and manage service and maintenance projects from start to finish. As a key point of contact for customers, you will be responsible for creating orders and estimates, managing resources, and ensuring that work is completed efficiently and...

  • Service Coordinator

    2 weeks ago

    Houston, Texas, United States beBee Careers Full time

    Job Summary:">The Service Coordinator is responsible for the overall management of a member's case within the scope of licensure, providing supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract.The position involves developing, monitoring, evaluating, and revising the member's...

  • Service Coordinator

    1 week ago

    Houston, Texas, United States beBee Careers Full time

    **Job Summary:**We are seeking an experienced Parts and Service Coordinator to join our team. This role will involve coordinating field service technicians, parts sales, and local inventory control.Main Responsibilities:Coordinate repair service requests with customersSubmit work orders for repairs or maintenance required for equipmentRecognize the correct...

  • Service Coordination Trainer

    1 week ago

    Houston, Texas, United States beBee Careers Full time

    About the RoleWe are looking for a skilled Service Coordination Trainer to join our team. As a trainer, you will be responsible for mentoring service coordinators with performance of service coordination functions and activities. This role requires excellent communication and organizational skills to effectively motivate, train, and coach...