Corporate - IT Tech 1

3 weeks ago


Whitehall, United States Rite Rug Flooring Full time
Rite Rug has been one of the top privately owned flooring companies for 90 years We are looking for an IT Helpdesk Technician to join our growing family.

$60,320 a year.

This position is Monday through Friday 7am to 4pm.

Job Summary:

Provide technical support and guidance to end users supporting business initiatives. Illustrate competency in researching and troubleshooting basic through advanced support topics ranging from hardware, software, and networking/cloud. Support business technology goals such as CICD initiatives and participate in regular group meetings and discussions for technology innovation and improvement.

Qualifications:
  • 2+ years degree such as computer science, networking, security
  • 3+ years Helpdesk / Operations experience in Windows environment
  • Possess strong communication and grammar
  • Possess strong organization
  • Working knowledge of Microsoft technologies: Active Directory, DHCP, DNS, Fileservers
  • Working knowledge of networks and VPN
  • Certifications such as A+, SEC+, NET+, MTA OS/Networking/Security fundamentals, MCSA, CCENT or equivalent preferred
Duties and Responsibilities:
  • Provide technical support to end users for hardware, software, and network troubleshooting via service desk ticketing and call queue
  • Provision and maintain workstations (lifecycle, patching, security)
  • Manage/maintain end user accounts and permissions
  • Manage/maintain technical assets such as phones, printers, tablets, network equipment, software, etc.
  • Team collaboration with helpdesk and admin staff to achieve business goals
  • Travel less than 25% of the time
#ZR

Other details
  • Pay Type Salary


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