Corporate - IT Tech 1
3 weeks ago
$60,320 a year.
This position is Monday through Friday 7am to 4pm.
Job Summary:
Provide technical support and guidance to end users supporting business initiatives. Illustrate competency in researching and troubleshooting basic through advanced support topics ranging from hardware, software, and networking/cloud. Support business technology goals such as CICD initiatives and participate in regular group meetings and discussions for technology innovation and improvement.
Qualifications:
- 2+ years degree such as computer science, networking, security
- 3+ years Helpdesk / Operations experience in Windows environment
- Possess strong communication and grammar
- Possess strong organization
- Working knowledge of Microsoft technologies: Active Directory, DHCP, DNS, Fileservers
- Working knowledge of networks and VPN
- Certifications such as A+, SEC+, NET+, MTA OS/Networking/Security fundamentals, MCSA, CCENT or equivalent preferred
- Provide technical support to end users for hardware, software, and network troubleshooting via service desk ticketing and call queue
- Provision and maintain workstations (lifecycle, patching, security)
- Manage/maintain end user accounts and permissions
- Manage/maintain technical assets such as phones, printers, tablets, network equipment, software, etc.
- Team collaboration with helpdesk and admin staff to achieve business goals
- Travel less than 25% of the time
Other details
- Pay Type Salary
Apply Now
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