Front Desk Coordinator

3 weeks ago


Ormond Beach, United States Brooks Rehabilitation Hospital Full time

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Daytona/Volusia County area.  

Responsibilities:

  • Provide a positive patient experience through patient engagement
  • Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
  • Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
  • Collect co-payments, co-insurance, and deductible at time of service
  • Ability to multi-task in a fast paced environment
  • Maintaining patient records and accounts by obtaining, recording, and updating the account
  • Maintain communication with the center manager and provider relations specialist
  • Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

  • High School diploma or equivalent
  • Customer service experience 
  • Medical terminology knowledge desired
  • Front Office experience preferred 

Hours: Monday - Friday, 8 hours shift, hours between 7am - 6pm

Locations:

  • Palm Coast
  • Daytona Beach
  • Ormond Beach
  • Port Orange
  • Deltona
  • West Volusia

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

  • Competitive Pay
  • Comprehensive Benefits package
  • Vacation/Paid Time Off
  • Retirement Plan
  • Employee Discounts
  • Clinical Education and Professional Development Programs

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