Freight Broker

About Us

We are a family-owned logistics company with a proud tradition of providing exceptional service in the transportation industry. With our strong values and customer-focused approach, we have built a reputation for reliability and trust. We want the best of the best in our industry to join our team, if you are tired of your pay plan constantly changing or dealing with management changes. We are seeking experienced Freight Brokers to join our growing team at our Shakopee, MN, and Saint Cloud, MN locations.

Job Description

As a Freight Broker with our company, you will play a crucial role in managing and expanding our business by handling all aspects of freight movement for your customers. This A to Z position requires an experienced professional who can bring their existing book of business to our platform and ensure the seamless coordination of shipments from start to finish.

Qualifications

• Experience: Proven experience as a Freight Broker with a strong book of existing business.
• Industry Knowledge: Deep understanding of the logistics and transportation industry, including carrier networks, pricing strategies, and regulatory requirements.
• Communication Skills: Excellent verbal and written communication skills, with the ability to build and maintain relationships with customers and carriers.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
• Organizational Skills: Ability to manage multiple shipments and tasks simultaneously, with strong attention to detail.
• Tech-Savvy: Proficient in using transportation management systems (Mcleod Software) and other relevant transportation tools such as Macropoint, DAT, Carrier 411 and My Carrier Packets.

Key Responsibilities

• Customer Relationship Management: Leverage your existing business relationships to bring new customers to our logistics platform. Develop and maintain strong, long-term relationships with your clients, providing personalized service and support.
• Freight Coordination: Manage the complete lifecycle of freight movements, including sourcing carriers, negotiating rates, scheduling pickups and deliveries, and ensuring on-time performance.
• Carrier Relations: Develop and maintain relationships with carriers, ensuring that we have a reliable network to meet customer demands. Negotiate competitive rates and long lasting relationships with carriers.
• Problem Solving: Proactively address and resolve any issues that may arise during the shipment process, including delays, damages, or customer complaints, ensuring the highest level of customer satisfaction. 
• Documentation and Compliance: Ensure all shipments are properly documented and comply with industry regulations and company policies. Maintain accurate records of all transactions.
• Market Analysis: Stay informed about market trends, pricing, and competitor activity. Use this knowledge to provide insights and recommendations to your customers and to optimize the profitability of each shipment.

Benefits

• Competitive salary with commission structure.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Opportunity to grow within a family-owned company with a strong community presence.
• Possibility of a hybrid model

Location: The positions would be based out of Shakopee, MN, or Saint Cloud, MN.

If you have proven experience as a freight broker we would love to hear from you You can apply here or directly on our website . If you have any questions please email recruiting@.