Room Attendant

3 weeks ago


Fayetteville, United States Strand Hospitality Services Full time
Description

Join the Holiday Inn Express & Suites Fayetteville South, a Strand Hospitality managed hotel

We offer competitive pay and benefits for our valued employees

Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the option to purchase additional life for yourself, a spouse and/or children.

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more

Job Summary

To maintain the cleanliness and the appearance of guest accommodations and public space. The Room Attendant will ensure he/she meets all brand or hotel standards in the rooms and public spaces.

Duties and Responsibilities

The Room Attendant's responsibilities include, but are not limited to:
  • Receive list of assigned rooms from supervisor. Prioritize rooms based on direction from supervisor or as noted on list.
  • Follow sign in/out procedures for key to access rooms.
  • Check the inventory of cleaning cart and add any necessary supplies.
  • Knock and announce self before entering room; return at a later time if rooms are occupied.
  • Upon entry, immediately notify supervisor of any damage or strong odor to room.
  • Immediately notify supervisor of suspicious activity.
  • Remove linens, towels, bedspreads, and blankets from each assigned room and provide fresh replacements. Follow appropriate protocol for checkouts versus stayovers.
  • Neatly make beds and stock towels, washcloths, and hand towels according to policies.
  • Thoroughly clean and disinfect bathroom and kitchenette or coffee-preparation areas according to hotel polices.
  • Disinfect all surfaces, to include all high-touch items; wall and lamp switches, thermostat, door handles, telephone, TV remote(s), etc.
  • Clean mirrors, glass and dust pictures and other objects in room.
  • Vacuum floors and remove trash.
  • Check complimentary coffee, snacks, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
  • Ensure room meets hotel and brand standards with a final walkaround.
  • Notify supervisor of found items and bring to lost and found if guest has checked out.
  • Notify supervisor of rollaways or cribs in rooms for pickup and storage.
  • Notify supervisor of room availability.
  • Ensure soiled linens are provided to laundry timely.
  • Notify maintenance department of needed maintenance or repairs based on hotel processes.
  • Perform other related duties as assigned.
Requirements
  • Detail-oriented and thorough.
  • Ability to remain discreet and respect the privacy of guests.
  • Ability to perform consistent work to the highest of standards.
  • Ability to interact with guests in a pleasant, friendly way.
  • Ability to read, write, speak, understand, and communicate in basic English preferred. Other languages in addition to English is a plus.
  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs..
  • Ability to be flexible and work weekends, holidays and be scheduled any days of the week. Weekends are required.
Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RESPECTFUL

ADAPTIVE

SERVICE

ACCOUNTABLE

UNIFIED

DEDICATED

Room Attendant Core Competencies
  • Cleanliness
  • Efficiency/Production
  • Timeliness
  • Guest Satisfaction
  • Friendliness/Helpfulness
Work Environment
  • Frequent standing, walking, bending forward and trunk rotation while standing or sitting
  • Frequent stair climbing, squatting, kneeling and reaching both above and below shoulder
  • Vision - must have the ability to adjust focus as well frequent use of close, peripheral and depth/distance vision
  • Hands/Fingers - frequent use of fine motor skills
  • Frequent lifting and carrying up to 25 lbs.
  • Frequent pushing and pulling carts of up to 100 lbs on wheels
  • Frequent forceful grip
  • Occasional crawling


It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

This document is not an employment contract.
  • Room Attendant

    2 weeks ago


    Fayetteville, United States Schulte Full time

    Collegiate Hotel Group®, is seeking a Room Attendant to join Graduate Fayetteville and its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIES Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards Ensures that rooms have clean linen, bedding and towels Understands and follows all safety and...

  • Room Attendant

    3 months ago


    Fayetteville, United States Strand Hospitality Services Full time

    Description Join the Holiday Inn Express & Suites Fayetteville South, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the...

  • Dining Room Attendant

    3 weeks ago


    Fayetteville, Arkansas, United States Village Inn Walker Group Full time

    Job DescriptionAt Village Inn Walker Group, we're committed to delivering exceptional service to our guests. As a key member of our team, you'll play a vital role in ensuring our dining rooms are clean, set, and ready for the next guest.ResponsibilitiesMaintain a clean and organized dining area, including tables, chairs, and floors.Set tables with linens,...

  • Dining Room Attendant

    4 weeks ago


    Fayetteville, Arkansas, United States Hay Creek Hotels Full time

    Job Summary:As a Dining Room Attendant at Hay Creek Hotels, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience.Key Responsibilities:- Greet and direct guests in accordance with company service standards- Assist service staff with the initial setup of guest seating, including providing drinking water...

  • Dining Room Attendant

    1 month ago


    Fayetteville, North Carolina, United States Cheddar's Full time

    Job Summary: As a Dining Room Attendant at Cheddar's, you will be responsible for ensuring the cleanliness and sanitation of the dining area and kitchen. This includes maintaining a clean and organized workspace, adhering to health and safety standards, and working collaboratively with the kitchen team to ensure a smooth and efficient service.Key...


  • Fayetteville, North Carolina, United States Strand Hospitality Services Full time

    Job SummaryTo maintain the cleanliness and appearance of guest accommodations and public spaces, the Room Attendant will ensure they meet all brand or hotel standards in the rooms and public areas.Duties and ResponsibilitiesReceive a list of assigned rooms from the supervisor and prioritize them based on direction from the supervisor or the list.Follow...


  • Fayetteville, North Carolina, United States Quality inn elliotts Full time

    Job OverviewWe are seeking a detail-oriented and organized Housekeeping Attendant to join our team at Quality Inn New River Gorge and Elliott's Whitewater Bar and Grill. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our hotel rooms and common areas.ResponsibilitiesClean and prepare hotel rooms...

  • Laundry Attendant

    4 weeks ago


    Fayetteville, North Carolina, United States Extended Stay Full time

    Job Summary: We are seeking a highly motivated Laundry Attendant to join our team at Extended Stay. As a Laundry Attendant, you will be responsible for processing and completing all laundry responsibilities in compliance with company standards.Key Responsibilities:Process and complete all laundry responsibilities in compliance with company standards.Process...


  • Fayetteville, United States JobGet Staffing Full time

    JobGet Staffing is looking for in Fayetteville, NC is calling all caring pet lovers to apply to join our amazing animal care team as a full-time Doggie Daycare Attendant!WHY YOU SHOULD JOIN OUR TEAMWe are a respected animal care business that ensures our employees are happy and thriving. We pay our Doggie Daycare Attendants a competitive wage of $15/hour,...


  • Fayetteville, United States JobGet Staffing Full time

    JobGet Staffing is looking for in Fayetteville, NC is calling all caring pet lovers to apply to join our amazing animal care team as a full-time Doggie Daycare Attendant!WHY YOU SHOULD JOIN OUR TEAMWe are a respected animal care business that ensures our employees are happy and thriving. We pay our Doggie Daycare Attendants a competitive wage of $15/hour,...


  • Fayetteville, North Carolina, United States Blessed Oasis Pet Resort Full time

    Job DescriptionBlessed Oasis Pet Resort is seeking a dedicated Pet Boarding Attendant to provide top-notch care and attention to our furry guests. As a member of our animal care team, you will be responsible for ensuring the health, happiness, and safety of our canine companions.Responsibilities:Provide regular meals and fresh water to our animal guestsLead...

  • Dishroom Attendant

    1 month ago


    Fayetteville, North Carolina, United States Ruby Tuesday Full time

    Job SummaryRuby Tuesday is seeking a skilled Dishwasher to maintain the highest standards of cleanliness and sanitation in our kitchen. As a key member of our team, you will be responsible for ensuring that all glassware, tableware, and cooking utensils/vessels are properly cleaned and stored.Key ResponsibilitiesMaintain the cleanliness and sanitation of all...

  • Housekeeper Part

    1 month ago


    Fayetteville, United States Extended Stay Full time

    Extended Stay - 2638 West Old Farmington Road [Room Attendant / Cleaner] As a Housekeeper at Extended Stay, you'll: Clean assigned guest rooms following company standards, policies and procedures; Stock carts and cart rooms if necessary or directed by management; Report all maintenance issues and any guest property that may be left in the room directly to...

  • CNA - PRN

    3 weeks ago


    Fayetteville, United States The Bungalows At Fayetteville Full time

    Job DescriptionJob DescriptionDescription:The Bungalows at Fayetteville is hiring Resident Care Associates to join their team!Shift Details: Evenings/NightsMon-Fri; Every other weekend requiredThe Resident Care Associate reports directly to the Family Experience Director, Pearl Director or the Assistant Family Experience Director.PURPOSEResident Care...


  • Fayetteville, North Carolina, United States CHG Healthcare Full time

    Program Director Opportunity in Family MedicineThis leadership role in a family medicine residency program requires 3 years of clinical experience, educational, and administrative experience. The program is affiliated with Duke University and is ACGME accredited. The ideal candidate will have experience in a core faculty and leadership role, with a NC...


  • Fayetteville, Arkansas, United States Schulte Full time

    Housekeeping Assistant Job DescriptionCollegiate Hotel Group is seeking a highly skilled Housekeeping Assistant to join its team of hospitality enthusiasts. The ideal candidate will have a strong attention to detail and excellent communication skills.Key Responsibilities:Transport dirty linen from guest floors to centralized laundry locationTransport clean...


  • Fayetteville, North Carolina, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative provides exceptional customer service to hotel guests, responding to their needs and requests in a timely and courteous manner. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to guest inquiries and resolve...


  • Fayetteville, North Carolina, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to hotel guests. This includes responding to guest requests, predicting and meeting their needs, and providing information and services at the front desk.Duties and ResponsibilitiesAnswer incoming telephone calls professionally and follow hotel and brand...


  • Fayetteville, Arkansas, United States Medical Associates of NWA Full time

    About the Role:We are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Medical Associates of Northwest Arkansas (MANA). As a key member of our podiatry department, you will play a vital role in supporting our physicians with foot and ankle injuries, ensuring our patients receive the highest quality...

  • Dishwasher

    22 hours ago


    Fayetteville, United States Craftsman Inn & Suites Full time

    Description As our next dishwasher, we're looking for hardworking individuals who are eager to contribute to the smooth operation of our busy kitchen. We need someone dependable who can pitch in and help with a variety of kitchen tasks. In addition to unloading dirty dishes brought in by bussers, you will be scraping, sorting, and loading dishes into the...