Current jobs related to IT Support Analyst - Harrisburg - HHM Hotels (Harrisburg Corporate)
-
IT Support Analyst
2 months ago
Harrisburg, Pennsylvania, United States HHM Hotels (Harrisburg Corporate Office) Full timeOverviewOpportunity: IT Support AnalystProvide technical support via remote control, telephone, and desk-side. Manage incoming technical issues and service requests via our ticketing system. Contribute to technical knowledge base, mentor and train IT support associates, and work with department managers to support projects and operational needs.Potential...
-
IT Support Analyst
3 weeks ago
Harrisburg, United States Rolka Loube Full timeJob DescriptionJob DescriptionIT Support Analyst Location: Harrisburg, PA, and Remote Reports To: Director of InfrastructureTerm: Full Time Overview: The IT Support Analyst provides technical support to users of information technology, personal computers, data communication and telecommunication systems including problem recognition, research,...
-
IT Support Analyst
3 weeks ago
Harrisburg, United States Vector Consulting, Inc Full timeOur government client is looking for an experienced IT Support Analyst on a 12+ months renewable contract role in Harrisburg, PA. Position- IT Support Analyst Job Description: This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for...
-
IT Support Analyst
3 weeks ago
Harrisburg, United States Vector Consulting, Inc Full timeOur government client is looking for an experienced IT Support Analyst on a 12+ months renewable contract role in Harrisburg, PA. Position- IT Support Analyst Job Description: This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for...
-
IT Support Analyst
3 weeks ago
Harrisburg, United States RolkaLoube Full timeIT Support Analyst Location: Harrisburg, PA, and Remote Reports To: Director of Infrastructure Term: Full Time Overview: The IT Support Analyst provides technical support to users of information technology, personal computers, data communication and telecommunication systems including problem recognition, research, isolation, and resolution of...
-
Help Desk Support Analyst
2 weeks ago
Harrisburg, United States ATC Full timeHelp Desk AnalystHarrisburg, PAContract RoleHybrid Role - Contractors will work 5 days in the office and 5 days out of the officeJob Description:The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when...
-
Reimbursement Analyst
1 month ago
Harrisburg, United States e&e IT Consulting Services, Inc. Full timeThe Reimbursement Analyst works as part of a review and compliance team responsible for reviewing provider contract documentation to validate those provider costs and state/federal reimbursements adhere to federal and state regulations. He/she is the first line of communication between providers and the client staff in developing their federal and state...
-
Reimbursement Analyst
1 month ago
Harrisburg, United States e&e IT Consulting Services, Inc. Full timeThe Reimbursement Analyst works as part of a review and compliance team responsible for reviewing provider contract documentation to validate those provider costs and state/federal reimbursements adhere to federal and state regulations. He/she is the first line of communication between providers and the client staff in developing their federal and state...
-
Field Support Analyst II
4 weeks ago
Harrisburg, United States Elevance Health Full timeDescription Job Title: Field Support Analyst II Location : This position will work a hybrid model (remote and office) out of our Elevance Health PulsePoint location in Harrisburg, PA . National Government Services is a proud member of Elevance Health's family of brands. We administer government contracts for Medicare and...
-
Sr Financial Analyst
2 weeks ago
Harrisburg, United States D and H Distributing Co Full timeSUMMARY A Senior Financial Analyst is responsible for financial modeling, evaluating strategic initiatives and report creation to support the Financial Planning & Analysis and Sales teams. The Senior Financial Analyst will work with Leadership and Executives to evaluate opportunities and monitor the performance of the business. The position will also manage...
-
Analyst, FP&A
2 weeks ago
Harrisburg, United States D and H Distributing Co Full timeAnalyst, FP&A Join 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community. •We are empowered by our employee co-owners who provide the industry's best service and we promote a...
-
Senior Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States InfoPeople Corporation Full timeBusiness Analyst RoleEngage as a Business Analyst within a software development teamAccountable for gathering requirements, conducting testing, maintaining documentation, and providing customer supportExperience in Agile methodologies is essentialExemplary organizational and writing capabilities are requiredProficient in creating user stories, tasks, and...
-
Help Desk Support Specialist
1 week ago
Harrisburg, Pennsylvania, United States PC Network Full timeJob Title: Help Desk Analyst Level IOverview:PC Network is seeking a highly motivated and customer-focused Help Desk Analyst Level I to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and customer service to our clients.Key Responsibilities:Technical Support: Provide timely and effective...
-
Senior Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States InfoPeople Corporation Full timeBusiness Analyst RoleCollaborate as a Business Analyst within a dynamic development team.Accountable for gathering requirements, conducting testing, preparing documentation, and providing customer support.Experience in Agile Development Teams is essential.Demonstrated strong organizational and writing abilities.Capable of creating user stories, tasks, and...
-
Analyst, FP&A
2 weeks ago
Harrisburg, United States D and H Distributing Co Full timeAnalyst, FP&A Join 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community. •We are empowered by our employee co-owners who provide the industry's best service and we promote a...
-
System Analyst
2 weeks ago
Harrisburg, United States LingaTech Full timeLocation: Mechanicsburg, PA - local candidates only**Must be a US Citizen or Permanent Resident**Position Type: Hybrid. The selected candidate must work on-site for 6 weeks before they are eligible for 2 telework days per week.Contract Length: Contract to hire - after 6 monthsSystems Analyst, Application DesignPosition Overview:The Systems Analyst will work...
-
Jr. IT Support Analyst
1 month ago
Harrisburg, United States D and H Distributing Co Full timeSUMMARY Technology Service Center (TSC) responsibilities include: Support for day-to-day ticket management and service requests; end-user support of systems and applications; incident escalation and tracking. The Technology Service Center position is accountable for addressing end-user issues in a timely manner, first call resolution (FCR), and incident...
-
Help Desk Analyst
2 weeks ago
Harrisburg, United States ProRec Resource Solutions, LLC Full timeJob Title: Call Center/Help Desk Analyst Role Description: As a Call Center/Help Desk Analyst, you will be responsible for analyzing and troubleshooting business application support problems. Your role involves applying your understanding of computer software and hardware products, as well as application services, to effectively resolve user issues. Key...
-
Technical Support Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States K2 Insurance Services, LLC Full timeJob OverviewIT SYSTEMS SUPPORT SPECIALISTK2 Insurance Services is in search of dedicated Systems Support Specialists to enhance its IT department. This role offers the flexibility of remote work.K2 Insurance, through its network of affiliated insurance entities, is committed to broadening its service offerings and expanding its distribution channels by...
-
Strategic Sourcing Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States A.C Company Full timePosition Overview:This role represents a long-term contractual opportunity with A.C Company. The position operates in a hybrid model, requiring on-site participation for a few days each week.Key Responsibilities:Become proficient in utilizing and understanding various software and systems, including but not limited to: SRM applications, procurement websites,...
IT Support Analyst
1 month ago
Opportunity: IT Support Analyst
Provide technical support via remote control, telephone, and desk-side. Manage incoming technical issues and service requests via our ticketing system. Contribute to technical knowledge base, mentor and train IT support associates, and work with department managers to support projects and operational needs.
Potential Career Path
Senior IT Support Analyst, Systems/Network Administrator – Department Manager
Essential Job Functions
- Provide timely, courteous, and efficient customer service via telephone, remote control, and desk-side support.
- Contribute to our technical knowledge base, support team expertise, and root cause analysis.
- Track escalations in helpdesk software, provide network troubleshooting assistance, and communicate system issues to department managers.
- Perform installation of new desktops/laptops, including upgrades or installations of software in existing environments.
- Be available to work outside the established schedule as needed to meet critical deadlines.
- Identify opportunities for process and service improvements.
- Able to participate in our 24/7 manager on duty emergency technical support program.
- Actively participate in special projects as assigned.
- Practice safe work habits.
Position Requirements
- 1-5 years professional experience in an IT Support role.
- Essential knowledge of the following systems: AD, Google Admin, ITIL ticketing system, Windows 10, Windows Server, basic networking concepts, printers.
- Ability to learn and support hotel technology systems.
- Strong technical skills in troubleshooting networks, systems, and software issues via remote control and telephone.
- Self-directed with superior customer service skills.
- Able to prioritize and resolve issues based on severity.
- Hospitality Technologies experience preferred.
- Positive attitude and strong communication skills.
HHM Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- 24/7 access to TELUS Health, a confidential work-life resource.
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context
- Required to sit for extended periods, lift up to 50 pounds, bend, reach, use hands and fingers to operate a mouse and keyboard.
- Work schedule varies and may include extended work hours and work on evenings and weekends.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.