HFC Networks Supervisor
4 weeks ago
Position: HFC Networks Supervisor
Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. We offer faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service, all a direct result of our powerful culture of growth and innovation.
Position Overview: Supervise Broadband Specialist IV, V, and Headend technicians. Oversee HFC network projects and ensure employees are focused on correcting plant deficiencies.
Company Benefits: Health, vision, and dental insurance; paid vacation, holidays and flex paid time off; 401K with generous company match; employee discounts on Mediacom services; education enrichment; employee wellness program.
Position Responsibilities: Ensure productive daily activities of system techs; repair HFC plant correctly; resolve trouble call escalations; supervise technical staff and oversee work schedules; other duties as required.
Position Requirements: High school diploma or GED required, Associates degree preferred; 5 years' experience in the field with at least 2 years as a System Technician/Broadband Specialist IV; preferred - 7 years' experience; strong project management & communication skills; organizational skills; desire to improve the network; thorough HFC plant knowledge; ability to work flexible hours.
Get to know us: Mediacom Communications is known for Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: Best Managed Companies, Best Company for Women to Work, Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on various protected characteristics as outlined by federal, state, or local laws.
Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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