Warranty coordinator

4 weeks ago

Matthews, United States PRO-TOPS Inc Full time

Benefits:

Company car

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

FMA is looking for someone to oversee the administration and management of warranty claims and related processes within construction projects that meet quality standards and are free from defects during the warranty period. The position involves coordinating with various stakeholders, including clients, contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently.

About FMA:

We offer premium construction services to assist our clients in building their dream homes through an exceptional experience.

PERFORMANCE OBJECTIVES

• Timely Resolution of Warranty Claims

• Accuracy and Documentation:

 Communication

 Quality Assurance:

 Invoicing

 Cost Management

 Training and Development

 Customer Sasfacon

 Continuous Improvement

 Weekly & monthly reports

 Strategic Planning: Provide financial insights and analysis to support strategic decision-making and long-term planning.

KEY COMPETENCIES

● Cost, quality, speed, dependability, and flexibility.

● Communication

● Problem-solving

● Eye for detail

● Teamwork

Well organized

● Schedule Coordination

● Multi-task

Education and Experience

  1. Bachelor's Degree: Preferred in construction management, engineering, business administration, or related field. (Not required)

  2. Project Coordination Experience: Prior experience in project coordination, overseeing schedules, budgets, and resources.

  3. Customer Service Skills: Experience providing excellent customer service, addressing client inquiries, and resolving issues effectively.

  4. Administrative Roles: Previous roles involve documentation management, scheduling, and coordination.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer • Proficiency in standard Microsoft software

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