Warranty coordinator

4 weeks ago

Matthews, United States Pro-Tops Full time
Job DescriptionJob DescriptionBenefits:
  • Company car
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance


FMA is looking for someone to oversee the administration and management of warranty claims and related processes within construction projects that meet quality standards and are free from defects during the warranty period. The position involves coordinating with various stakeholders, including clients, contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently.

About FMA:

We offer premium construction services to assist our clients in building their dream homes through an exceptional experience.

PERFORMANCE OBJECTIVES

Timely Resolution of Warranty Claims

Accuracy and Documentation:

Communication

Quality Assurance:

Invoicing

Cost Management

Training and Development

Customer Sasfacon

Continuous Improvement

Weekly & monthly reports

Strategic Planning: Provide financial insights and analysis to support strategic decision-making and long-term planning.

KEY COMPETENCIES

Cost, quality, speed, dependability, and flexibility.

Communication

Problem-solving

Eye for detail

Teamwork

Well organized

Schedule Coordination

Multi-task

Education and Experience

1. Bachelor's Degree: Preferred in construction management, engineering, business administration, or related field. (Not required)
2. Project Coordination Experience: Prior experience in project coordination, overseeing schedules, budgets, and resources.
3. Customer Service Skills: Experience providing excellent customer service, addressing client inquiries, and resolving issues effectively.
4. Administrative Roles: Previous roles involve documentation management, scheduling, and coordination.

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer Proficiency in standard Microsoft software

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