Business Systems Analyst

2 weeks ago


Dallas, United States Southern Methodist University Full time

Salary Range: 

Salary commensurate with experience and qualifications

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Position:

This role is an on-campus, in-person position.

This position is a business systems analyst supporting the Student Financials (SF) module in PeopleSoft Campus Solutions v9.2(CS) system and the Billing module in PeopleSoft FSCM v9.2.  Provides functional, business support and maintenance for PeopleSoft modules mentioned.

Functional support includes application configuration, systems analysis, issue resolution and business process streamlining/re-engineering.  Provides query/report writing, project management and integration support.   Position also provides requirements for requested technical work, testing of processes for updates or upgrades and sign-off on customizations.

Essential Functions:

  • Configuration and analysis of the supported systems in collaboration with the business units to ensure requirements are met with successful outcomes in the most efficient and effective manner. Translate requirements to technical design, and work with OIT staff to implement requirements.

  • Research, replicate, and evaluate end user system problems and issues. Manages PeopleSoft SF security requests and provides day to day level two operational system support for Bursar related processes and applications. Provides system testing for new implementations, upgrades and update/fix patches.

  • Leads discovery and collaboration with business units on business process support, gathering requirements, working with developers and other business analysts on re-engineering, streamlining, and adopting industry best practices.

  • Keeps up to date on vendor system enhancements, technology and solutions to automate and modernize processes.

  • Creates and maintains system and functional documentation to facilitate future support and development efforts. Document business process and any customizations through the use of flowcharting and business process documents. Determines if processes can be streamlined, considers improvement options, including automation and presents potential solutions to management.

  • Project manage technology implementations and solutions at an enterprise level. Supports system goals and initiatives for the Bursar's office.

  • Familiar with basic accounting principles, supports audit activities and ad hoc requests.

  • Use Peoplesoft Query, Oracle SQL, and other tools to generate reports and validate data and information for the Bursar's office and others as needed.



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