Night Auditor l Aloft Hotel PDX

1 month ago

Portland, United States PM Hotel Group Full time
Job Summary

  • Balance rooms and room inventory daily.
  • Post and balance charges and settlements in a timely and efficient manner.
  • Maintain files and reset the systems for next day operations.
Summary of Essential Job Functions
  • Approach each guest interaction with the mindset of exceeding guest expectations.
  • Reconcile and complete all daily Front Desk Agents work, run final trial balance to post rooms and close day, provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting. Run audit reports/journals from the front office system, point of service and the computer.
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
  • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
  • Perform all the duties of a Front Desk Agent as assigned including but not limited to completing the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate.
    • Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests.
  • Promote the Aloft guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment.
  • Act as the first contact point (MOD) for any guest issues and hotel security on the overnight. Answer all guest calls and delivery of messages on the overnight.
    • Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
    • Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc.
    • Remain calm and alert especially during emergency situations and heavy hotel activity.
    • Plan and implement detailed steps by using experienced judgment and discretion.
    • Owning” the desk and desk operations they strive to exceed guest expectations at every opportunity.
  • Set up fresh coffee in a manner timely to guests with early wake-up calls. Help create an energized environment as a participating member of the Aloft Talent.
  • Do your part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Refresh (Housekeeping) and Repair (Engineering) for immediate attention.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.


Required Abilities
  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
  • Ability to access and accurately input information using a moderately complex computer system.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Night Auditor l Aloft Hotel PDX

    3 weeks ago

    Portland, Oregon, United States PM Hotel Group Full time

    Job SummaryBalance rooms and room inventory daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Summary of Essential Job FunctionsApproach each guest interaction with the mindset of exceeding guest expectations. Reconcile and complete all daily Front Desk Agents work,...

  • Houseperson l Aloft Hotel PDX

    4 weeks ago

    Portland, United States PM Hotel Group Full time

    Job Details Description Summary of Essential Job Functions Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip and make...

  • Room Attendant l Aloft Hotel PDX

    3 weeks ago

    Portland, United States PM Hotel Group Full time

    Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of Room Attendant, Hotel, Attendant, Cleaning

  • Sales Manager l Sheraton Hotel PDX

    1 month ago

    Portland, United States PM Hotel Group Full time

    SCOPE: Directly responsible to direct, organize, and manage the solicitation of new accounts and incoming leads with 24 or fewer rooms per night Selling for Sheraton and Aloft Cascade Station. Marriott experience preferred Selling all markets- SMERF, Association, Corporate and Government RESPONSIBILIES AND AUTHORITIES : Solicit and develop new business...

  • Front Desk Agent l Aloft Hotel Cascade Station

    1 month ago

    Portland, United States PM Hotel Group Full time

    Job Details Description Job Summary Balance rooms and room inventory daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Summary of Essential Job Functions Approach each guest interaction with the mindset of exceeding guest expectations. ...

  • Hotel Night Auditor

    4 weeks ago

    Portland, United States Jubitz Full time

    Jubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row! The Portlander Inn is hiring Full-time Hotel Night Auditor! We offer excellent benefits including Medical, Dental, Vision and 401 k, as well a Night Auditor, Hotel, Auditor, Night, Customer Experience, Audit, Automotive, Retail

  • Hotel Night Auditor

    1 month ago

    Portland, United States Jubitz Full time

    Jubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row! The Portlander Inn is hiring Full-time Hotel Night Auditor! We offer excellent benefits including Medical, Dental, Vision and 401 k, as well a Night Auditor, Hotel, Auditor, Night, Customer Experience, Audit, Automotive, Retail

  • Night Auditor

    2 weeks ago

    Portland, United States The Press Hotel Full time

    Are you looking for a great place to work? Do you want a great benefits package that includes upto 128 hours of time off in your first year for full timers? How about working for a company that pays the highest wages in the market? If any of those things sound appealing, then the Press Hotel is the right fit for you! We’re looking for an Overnight Guest...

  • Room Attendant l Sheraton Hotel PDX

    1 month ago

    Portland, United States PM Hotel Group Full time

    Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of Room Attendant, Hotel, Attendant, Cleaning

  • Night Auditor

    2 months ago

    Portland, United States Atrium Hospitality Full time

    The Night Auditor will be tasked with the following duties, responsibilities, and assignments: Maintain accurate accounts of cash, checks, and credit transactions; Provide accounting support to the hotel by ensuring all revenues are posted to the cor Night Auditor, Auditor, Audit, Accounting, Night

  • Hotel Night Auditor

    3 weeks ago

    Portland, Maine, United States Loves Travel Stops & Country Store Full time

    Req ID: 437531Address: 13320 Ali Ghan Road NE Cumberland, MD, 21502Welcome to Love'sWhere People are the Heart of Our SuccessHotel Night AuditorNight Auditors are key in ensuring a profitable and well-operated business. The Night Auditor will conduct all nightly audit-related duties while maintaining and promoting excellence in hospitality and customer...

  • Hotel Night Auditor

    1 month ago

    Portland, Maine, United States Loves Travel Stops & Country Store Full time

    Req ID: 437531Address: 13320 Ali Ghan Road NE Cumberland, MD, 21502Welcome to Love'sWhere People are the Heart of Our SuccessHotel Night AuditorNight Auditors are key in ensuring a profitable and well-operated business. The Night Auditor will conduct all nightly audit-related duties while maintaining and promoting excellence in hospitality and customer...

  • Maintenance Engineer l Aloft Hotel Katy TX

    3 weeks ago

    Portland, United States PM Hotel Group Full time

    Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained. Experience of at least two (2) years in a field of repair, maintenance or construction is highly preferred. Previous experience in hotel maint Maintenance Engineer, Hotel, Maintenance, Engineer, General Maintenance, Equipment

  • Breakfast Attendant l Aloft Hotel Cascade Station

    1 month ago

    Portland, United States PM Hotel Group Full time

    Job Summary Responsible for preparing and serving the daily complimentary breakfast bar, greeting each guest and ensuring guests are satisfied. Summary of Essential Job Functions * Set up and maintain the breakfast bar in an attractive, standardized and full-looking manner. Keep area organized and clean, and replenish depleted items * Take inventory of...

  • Room Attendant l Aloft Hotel Cascade Station

    2 weeks ago

    Portland, United States PM Hotel Group Full time

    Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of Room Attendant, Hotel, Station, Attendant, Cleaning

  • Room Attendant l Aloft Hotel Cascade Station

    2 weeks ago

    Portland, United States PM Hotel Group Full time

    Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of Room Attendant, Hotel, Station, Attendant, Cleaning

  • Line/Prep Cook l Sheraton Hotel PDX

    3 weeks ago

    Portland, Oregon, United States PM Hotel Group Full time

    Summary of Essential Job Functions Maximizing potential dining room and room service revenue through quality, uniformity, portion size and presentation of all food products. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not...

  • Night Auditor

    3 weeks ago

    Portland, United States Residence Inn Portland North Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Part-Time Breakfast Server l Sheraton Hotel PDX

    1 month ago

    Portland, United States PM Hotel Group Full time

    Summary of Essential Job Functions * Check station before, during and after shift for proper set-up and cleanliness. * Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions * Record the details of the order from the guests, repeating the order to the guest to check for accuracy. * Input the order into the POS...

  • Night Auditor

    3 weeks ago

    Portland, Oregon, United States Radisson Hotel Portland Airport Full time

    We are seeking a motivated and customer-focused individual to join our team as a Night Auditor. In this role, you will be responsible for providing exceptional service to our guests while accurately performing night audit procedures.Position Information: Full-time, 17.00 hourly rate. Please note this position includes overnight hours.Responsibilities:Greet...