INTERNSHIP: IT Support Intern

1 week ago

Waltham, United States Dassault Systemes Full time
Role Description & Responsibilities

Our Dassault Systemes IT team is excited to announce we have a hybrid internship opportunity available in our Waltham, MA office As an IT support intern, you will be part of a dynamic team of 6 local IT service operations generalists. You will get exposure to a variety of IT support roles, a valuable hands-on experience in an innovative company.

The intern will assist with the delivery and setup of equipment for employee hardware upgrades and for new hires across the Waltham Campus, support end-user hardware and software issues, support events in conference and training rooms, and handle other hardware/software-related projects and tasks.

Strong communication skills are very beneficial. Attention to detail, friendly (will be speaking to many users as the intern will walk up to employee desks to check their hardware and software). Must be familiar with Windows and PC hardware. Some knowledge of networking and other operating systems (Mac OS and Linux) are a plus.

Strong communication skills in two parts

  • Very strong writing skills utilizing the rules of English grammar
  • Verbally clear, concise, and grammatically correct oral (speaking) communication skills in English

Must meet at least 8 of the following criteria:

  • Dedicated to a high level of customer service and follow through including excellent communication skills with peers, management, and business users.
  • Experience with MS Windows, MacOS, and background in Active Directory
  • Experience with Microsoft SCCM and Operating System Deployment (OSD)
  • Ability to lift 40 lbs
  • Ability to research, design, and implement technical solutions to completion
  • Ability to work independently and/or within a collaborative team structure
  • Positive, self-motivated individual with high level of enthusiasm and willingness to learn and incorporate coaching and instructions into daily tasks and assignments
  • Highly organized with critical attention to details
Qualifications
  • Currently pursuing a degree in Computer Science, Information Technology, Cybersecurity, or a related field.
  • Basic understanding of cybersecurity principles and concepts.
  • Familiarity with programming languages such as Python, Java, or C++.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and in a team environment.
  • Enthusiasm for learning and exploring new technologies, particularly in the field of artificial intelligence.

* Ability to research, design, and implement technical solutions to completion. Ability to work independently and/or within a collaborative team structure

In addition to working with your direct team, as a member of Dassault Systemes NAM Intern Program you will be invited to our Speaker Series, Lunch and Learns, Networking Events and all employee functions.

We look forward to meeting with you and leaning why you feel you would make a great Dassault Systemes Intern.

Besides the above, a sense of adventure and a willingness to have fun through work are great tools at our disposal. If you enjoy learning new things while working with a friendly group of highly skilled individuals, this could be a great fit for you

This is an onsite role at our Dassault Systemes Waltham, MA location; no remote or offsite permitted

Shape your career with 3DS #WeAre3DS #LI-Hybrid

Diversity statement As a game-changer in sustainable technology and innovation, Dassault Systemes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future. Equal opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

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