Information Technology Project Manager

Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. Responsibilities This Information Technology Project Manager (INFOSEC) position is located Enterprise Support, Information Technology, End User Service Division, Field IT Services & Support Branch, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Exercises a full range of supervisory and personnel management authorities and responsibilities in directing work of subordinate staff. Coordinates and evaluates subordinates' work to assure balanced workload and timely responses to assigned actions. Gives advice, counsel, or instruction to employees on both work and administrative matters. Establishes and maintains guidelines and controls, and manages the overall projects to include acquisition strategy, budget planning, engineering life cycle activities, developmental and operational and support, component procurement, and outsourcing. Provides expert technical skills and services to provide optimum solutions to complex and sensitive issues and difficult problems, often requiring innovative methods to achieve results. Advises, manages, and adheres to policy recommendations while ensuring compliance with existing IT security, cybersecurity, acquisition, enterprise change control and configuration management policies on a routine basis. Ensures the application of information security/information assurance policies, principles, and practices in the delivery of information technology services. Ensure that appropriate Service-Level Agreements (SLAs) and underpinning contracts have been defined that clearly set out for the customer a description of the service and the measures for monitoring the service. Work with other service managers and product owners to balance and prioritize services to meet overall customer requirements, constraints, and objectives. Supervise, manage, and participate in the acquisition process as necessary. Supervises COR activities generally appropriate for contract vehicles of moderate to high complexity to include both supply and service contracts. Supervisory/Managerial duties includes serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization. Note: The duties are at the full SV-K performance level. Requirements Conditions of Employment You must possess U.S. Citizenship or be a U.S. National. You must have reached the minimum age (18) at the time of application. You must complete a favorable Background Investigation (BI). Selective Service registration is required. You must be able to obtain and maintain a Secret Clearance. COR Certification Level - FAC/COR Level II Supervisory Probationary Period - YES Supervisory/Managerial Trial Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory trial period to continue in this supervisory/managerial position. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Qualifications To qualify at the SV-K (GS-15) grade level: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the SV-J (GS-14) in the Federal service. Specialized experience MUST include all the following: Serves as a Lead for IT services and support throughout the agency's worldwide locations, providing leadership and support to a staff compromised of Program and IT Specialists. Lead duties include supporting strategic planning, communicating the agency's vision, mission, and objectives; setting priorities; assigning tasks and responsibilities; and resolving complex problems or issues. Provides expert guidance and supervision in the development of strategies that coordinate and monitor all stages of the system development lifecycle as it pertains to the development, deployment, and buildout of agency's infrastructure. This includes stakeholder management, development at the local site level, network design development and approval, engineering coordination, and end user computing deployment and implementation. Manages and leads multiple, complex, and geographically dispersed IT projects for the agency including setting priorities based on mission need; deployment of new technologies; contract development and administration; defining milestones and deliverables; managing IT project costs; and defining, assessing, prioritizing, monitoring, and addressing risks. Directs staff on COR responsibilities; provides technical direction, assesses effectiveness of contractor performance measures; reviews, approves, and accepts deliverables; evaluates overall contractor performance and assists Contracting Officer in contract administration. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. Education Additional Information Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/ To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence. More than one position may be filled from this announcement. If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement. DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.