Veterinary Patient Discharge Technician
4 weeks ago
Mount Laurel Animal Hospital offers aspiring veterinary professionals the opportunity to pursue their dreams and turn their passion for learning into a stepping stone for a successful career We take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. Our employees’ quality of life outside of the practice is something we strongly value and support. We are conveniently located 1 hour from New York City and New Jersey shore towns making us an excellent choice to work and play It’s not just a job, it’s a lifestyle.
The specialties we offer:
Primary Care
Emergency Services
Avian & Exotics
Neurology
Oncology
Critical Care
Specialty Surgery
Behavioral Medicine
Ophthalmology
Internal Medicine
Cardiology
Anesthesiology
Clinical Pathology
Rehabilitation
Blood Bank
Reports to: Nursing Supervisor
Summary: To perform smooth and efficient inpatient discharges for all hospitalized, surgical, and specialty patients. Provide clear client communication at discharge and ensures a positive experience for all clients after their stay at our hospital.
Responsibilities:
- Ensure take home medications are filled and discharge instructions printed for client
- Check for discrepancies between discharge note, doctors note, and medication label
- Check all medications before patient leaves for accuracy
- Make sure patient is ready for discharge (awake, clean, IVC pulled)
- Ensures all patients go home with their belongings, organizes patient belongings while in hospital
- Effectively explain different types of home care instructions and answer client questions
- Demonstrate home physical therapy exercises
- Explain and demonstrate bandage care, drain care, incision care, diabetic care, and subcutaneous fluid administration to ensure client understanding and follow through
- Answer phone calls from owners regarding discharge instructions, medications, etc.
- Knowledge of basic anatomy of veterinary patients
- Knowledgeable of different medications including dosage, usage and side effects
- Works in conjunction with staff to keep the day flowing efficiently.
- Ensures all treatment room space and cages in the treatment room and wards are clean at the end of the night.
- Experience and Education:
- Excellent client communication skills
- Ability to effectively communicate with doctors and nursing staff
- High attention to detail
- Professional and calm demeanor
- Great organizational skills
- CVT preferred but not required
- 1+ years experience working in a Veterinary Primary Care practice required
- ome experience assisting in surgery or recovery of post operative patients
Staff Management: Professional and Support Staff
- Mentor and work with departmental staff to ensure an atmosphere of cooperation and mutual respect.
- Track performance reviews, maintain employee files including writeups, med errors, and training milestones for respective departments
- Assist staff where necessary and foster an educational environment.
- Collaborate with HR and Managers to select qualified staff for the department (i.e. working interviews). Perform interviews for respective departments
- Proactively identify solutions to overcome unexpected volume, delays, staffing shortage, etc.
- Coach leads in the department regarding expectations and performance and lead by example
- Work Collaboratively with designated managers as needed to assist with disciplinary and Performance Improvement Plans (PIP) within departments.
- Expected to help enforce hospital policies while on the floor and act as an example for the rest of the staff, regardless of department.
- 5+ years working as a veterinary technician.
- Associate Degree, Veterinary Technician.
- CVT or LVT required or successfully obtain certification within 1 year of hire.
- Experience in a supervisor or lead role preferred.
- May be required to additional hours beyond regular clinical work schedule to accomplish the duties of the position.
- Occasional weekends and holidays required.
- This job requires frequent bending and standing for long periods of time.
- Compensation is based on experience and skill level. Full-time benefits include Medical, Dental, and Vision insurance; CE Allowance: 401k; Paid Time Off; Uniforms; and discounted veterinary care.
Mount Laurel Animal Hospital is an Equal Opportunity-Affirmative Action Employer/Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/Age
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