IT Support Technician II
2 weeks ago
Flexco is interested in you if you have:
- Bachelor's degree in computer science or information technology field.
- Professional certification such as CompTIA A+, M365 Endpoint Administrator Associate, or equivalent.
- ITIL, A+, Help Desk Analyst or Field Service Technician Certification
- CCNA or Network+ Certification a plus
- 5 years of experience installing and maintaining Windows based Servers and various operating systems, software applications, and hardware components.
- 5 years of experience troubleshooting and maintaining PCs, laptops, and printers.
- Excellent oral and written communication skills.
- Excellent problem-solving skills and the ability to work under pressure.
- Ability to meet deadlines and manage multiple projects.
- Ability to work collaboratively with others to solve problems.
- User Support and Issue Resolution via phone, email, chat, and ticketing systems.
- Incident Management
- Hardware and Software Support
- User Account Management and Access Control
- Asset Management
- Act as project lead for telecommunication, audio/visual (AV), handheld terminal and printer deployment projects.
- Research, recommend, implement, and maintain audio/visual (AV) solutions.
- Medical (including Rx), dental, vision on day one of employment
- 401(k) with matching funds
- 12 paid holidays per year
- Up to 15 vacation days and 5 personal days
- Tuition reimbursement/educational assistance
- Pension plan, life insurance, disability insurance, vacation, and more.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Other details
- Job Family Information Technology
- Pay Type Salary
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