Account Support Specialist
4 days ago
Lebanon, TN
6+ Month Contract
Hybrid - Both onsite and remote (Manager would discuss further in an interview)
Shift: 8am-5pm M-F
Pay: 20.84/hr, W 2
Additional details:
Office environment, with flexibility for remote work
After hours accessibility via company mobile phone (limited)
Travel as required, less than 5%
Safety focused organization
Values focused - Integrity, Respect, Accountability, Excellence
Must-have skills:
1. Oral and Written Communication skills
2. Customer Service Experience
3. Data entry experience
Key Activities/Responsibilities
As a member of the Consumer Customer Support Team, the Account Support Specialist, on behalf of the customer, will liaise with internal functional groups including Sales, Design, Graphics, Production Planning and Machinery to deliver a world-class customer experience. The Account Support Specialist will receive and process orders, coordinate and track shipments and communicate status to customers in alignment with service level agreements for a select group of customers. The Account Support Specialist will also plan and execute processes associated with new product introduction and item transition. The Account Support Specialist will contribute to top line revenues by ensuring adherence to terms and conditions, executing miscellaneous billings and ensuring sell through of customer obligated inventory. This position will report to the VP, Customer Operations.
• Receive and process purchase orders for production and/or inventory release. Review and acknowledge orders within 24 hours of receipt. Communicate order confirmations and negotiate quantity and/or date adjustments as needed.
• Ensure shipments are scheduled to meet customer requirements, balancing service and costs appropriately.
• Proactively address and negotiate shipment shortages and/or delays to minimize customer impact and potential financial exposure. Recommend and process escalations as needed on behalf of the customer.
• Develop and manage timelines in support of new customer and product introductions ensuring all functional groups including the customer, graphics, design, machinery and planning teams meet expected deliverables in a timely manner. Ensure clear communication to the customer and organization on plan variations that may impact service.
• Ensure accurate and timely execution of the monthly forecasting process. Review and analyze customer supplied forecasts and apply adjustments based on historical trends where applicable. Where customer forecasts are not provided, calculate and submit an aggregate sku family forecast in support of financial and production planning.
• Monitor end of life product and one-time production runs to minimize inventory obsolescence and maximize sell through of customer obligated inventory.
• Enforce established terms and conditions and ensure timely cost recovery by billing incremental services in accordance with agreements.
Required Knowledge, Skills, and Abilities
• 2+ years of customer service, inside sales, or inventory management experience
• Degree completion from an accredited Bachelors' program preferred but not required
• Computer skills: Intermediate skills with Microsoft Excel and Microsoft office applications required. Experience with ERP and/or CRM business applications is preferred though not required.
• Ability to work independently and as part of a team in a fast-paced environment
• Strong communication and interpersonal skills; highly collaborative style and comfort working with all levels
-
IT Support Specialist
2 weeks ago
Lebanon, United States Cumberland University Full timeJob DetailsLevel Experienced Job Location Cumberland University - Lebanon, TN Position Type Staff Education Level Associate's Degree Travel Percentage Negligible Job Category Information Technology Job DetailsIT Support SpecialistJob Description The IT Support Specialist will work under the direction of the IT Support Services Manager and the Director of...
-
Accounts Payable Specialist
2 weeks ago
Lebanon, United States Lebanon School District (SAU 88) Full timeJob Overview: The Lebanon School District is seeking an Accounts Payable Specialist. Under the direction of the Business Administrator, the AP Specialist performs a variety of duties necessary in processing the Lebanon School District’s invoices and purchase orders. The AP Specialist will also maintain a comprehensive filing system in compliance with...
-
Dairy Business Support Specialist
2 weeks ago
Lebanon, Pennsylvania, United States Swiss Premium Dairy Full timeJob Position: Business Support SpecialistWelcome to our company! We are currently seeking a dedicated and organized Business Support Specialist to join our team. Take a look at the details below:General PurposeUnder supervision, perform various business support activities typically of an administrative nature. Duties include preparing, editing, and...
-
Accounts Payable Specialist
2 weeks ago
West Lebanon, United States LEBANON SCHOOL DISTRICT - Lebanon, New Hampshire Full time**Job Overview**: The Lebanon School District is seeking an Accounts Payable Specialist. Under the direction of the Business Administrator, the AP Specialist performs a variety of duties necessary in processing the Lebanon School District’s invoices and purchase orders. The AP Specialist will also maintain a comprehensive filing system in compliance with...
-
Customer Account Specialist
7 days ago
Lebanon, United States United States Cold Storage Full timePrimary Functions: The Customer Service Specialist will be responsible for providing Customer Service assistance and guidance for their assigned accounts. The Customer Accounts department handles all customer requests, inquiries, receipt and order entry, and daily reporting. This role works closely with all departments to ensure customer requests are handled...
-
Autism Support Specialist
3 weeks ago
Lebanon, United States hopebridge Full timeJob DescriptionJob DescriptionWhy You’ll Love this Autism Support Specialist Job! Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Autism Support Specialist with Hopebridge in Lebanon, TN, where every day is a...
-
Autism Support Specialist
3 weeks ago
Lebanon, United States hopebridge Full timeJob DescriptionJob DescriptionWhy You’ll Love this Autism Support Specialist Job! Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Autism Support Specialist with Hopebridge in Lebanon, TN, where every day is a...
-
Technology Support Specialist I
2 weeks ago
Lebanon, United States Cornwall-Lebanon School District Full time2024-2025 Salary: $18.50 per hour Position: Eight (8) hours per day Twelve (12) month position Benefits: Fourteen (14) paid holidays Life insurance and Long-term disability Medical, Dental and Vision Coverage Paid time off: Three (3) personal leave days Thirteen (13) days accumulated sick leave per year Vacation days GENERAL SCOPE OF...
-
Desktop Support Specialist
1 month ago
West Lebanon, United States Ledyard National Bank Full timeJob DescriptionJob DescriptionThe Desktop Support Specialist is responsible for providing support and maintenance within the organization’s desktop computing environment. As the primary contact for the internal Help Desk, you will install, diagnose, repair, maintain, and upgrade PC hardware and peripheral equipment. Additionally, you will troubleshoot...
-
OT Lebanon Center
6 days ago
Lebanon, United States HealthCare Support Full timeOccupational Therapist HealthCare Support is actively seeking aOccupational Therapist for a 13 - week contract located in Lebanon, New Hampshire. Benefits of this Occupational Therapist with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts...
-
PT Physical Therapist
2 days ago
Lebanon, United States HealthCare Support Full timePhysical Therapist HealthCare Support is actively seeking aPhysical Therapist for a 13 - week contract located in Lebanon, Missouri. Benefits of this Physical Therapist with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Resources Beyond the...
-
RN Chronic RN
5 days ago
Lebanon, United States HealthCare Support Full timeHealthCare Support is actively seeking a Travel Dialysis RN - Chronic to fill an opening in Lebanon, IN for a 13-week assignment. Benefits of this Travel Dialysis RN - Chronic with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Licensure and...
-
OT Lebanon Center
1 week ago
Lebanon, United States HealthCare Support Full timeOccupational Therapist HealthCare Support is actively seeking aOccupational Therapist for a 13 - week contract located in Lebanon, New Hampshire. Benefits of this Occupational Therapist with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts...
-
Admissions Support Specialist
7 days ago
Lebanon, United States Indiana United Methodist Childrens Home Inc Full time**Essential Functions** - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ - Taking referral calls for possible youth admission. - Enter data for new youth including demographic and billing information in the ChildTrax client management system. - Formulate the youth permanent file and complete...
-
Community Support Specialist
2 months ago
Lebanon, United States West Central Behavioral Health Full timeDo you like working within a team environment? Assisting individuals manage their symptoms through developing, reinforcing and applying strategies and skills? Do you have experience providing crisis interventions, conducting risk assessments? If you have answered yes to two or more of the above questions, this is a job for you! The Community Support...
-
Payroll Specialist
4 weeks ago
Lebanon, United States Toyoda Gosei Kentucky Full timeJob DescriptionJob DescriptionJob Summary:We are seeking a detail-oriented Payroll Specialist to join our team. The Payroll Specialist will be responsible for processing payroll, maintaining payroll records, and resolving payroll discrepancies.Qualifications:- Bachelor's degree in Accounting, Finance, HR, or related field preferred- Proven experience as...
-
Recovery Support Specialist
4 weeks ago
Lebanon, United States Headrest Inc Full timeBrief Position Description: This position advances Headrest’s mission by supporting residents in recovery from substanceuse disorder complete their treatment goals and achieve successful re-entry into thecommunity. Evenings and some weekends are required as this is a 24/7 program. Responsibilities and Specific Duties: Direct Client Services: - Work in...
-
Travel Occupational Therapist
5 days ago
Lebanon, United States HealthCare Support Full timeHealthcare Support is seeking a travel Occupational Therapist for a travel job in Lebanon, New Hampshire. Job Description & Requirements Specialty: Occupational Therapist Discipline: Therapy Start Date: 07/15/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel Occupational Therapist HealthCare Support is actively seeking...
-
Travel Physical Therapist
1 day ago
Lebanon, United States HealthCare Support Full timeHealthcare Support is seeking a travel Physical Therapist for a travel job in Lebanon, Missouri. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy Start Date: 07/29/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel Physical Therapist HealthCare Support is actively seeking aPhysical Therapist...
-
Senior Operations Specialist
4 weeks ago
Lebanon, United States HealthTrust Full timeDescription IntroductionDo you have the career opportunities as a(an) Senior Operations Specialist you want with your current employer? We have an exciting opportunity for you to join HealthTrust which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsHealthTrust, offers a total rewards package that supports the health,...