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Sr. Analyst, Compliance

1 month ago

Spring, United States Jones Lang LaSalle IP, Inc. Full time
JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: On-site -Spring, TX

Sr. Analyst, Compliance - Office Manager

What this job involves is a centralized resource for the Account Team to utilize to meet business objectives and engage with team members across all service lines. This position requires interaction with the Account Leadership team, Site teams, and Client to ensure compliance and operational excellence. The ideal candidate must be able to handle multiple demands and priorities and be able to process and develop information to meet their needs.

• Account Training Systems Administrator/Compliance
• Develops and maintains account training matrix (client and corporate)
• Manage the Master Account Calendars and scheduling of Account-wide training and meetings.
• Schedule training and training rooms as required
• Tracks employee training for corporate and client compliance.
• Conduct administrative and compliance training
• Train team on records management including shared storage environments, to include file naming conventions, alerts, and version changes.

• Onboarding/offboarding
• Ownership of managing on and offboarding processes and ensuring compliance to contract and JLL requirements including required training
• Serve as the initial point of contact for all employee inquiries, issues, troubleshooting, etc.
• Account Badging - FM/PDS/Vendor (both FM and PDS), new request, reactivations, extensions, restricted access, and deactivation
• Obtain JLL & client-provided computer, computer peripherals and phone prior to a new employee's arrival to ensure they have equipment on Day One
• Submit requests for Contractor IDs, User IDs, Remote Access, Shared Drives, and Global Groups through propriety security access tracking systems create and maintain business forms and checklists to further refine and improve existing onboarding and off-boarding protocols
• Schedule and conduct onboarding training
• Participate in client MSP Attestation and compliance audits
• Communications
• Facilitate and support reoccurring (quarterly, monthly, and weekly) account meetings, safety meetings, ad hoc meetings, accountable for thoughtful planning to ensure success and positive impact of meetings.
• Day one new employee "Welcome to the Account" introduction communications
• Backup to Communications lead for HQ Campus communications
• Provide controls and compliance communications
• Create, manage, and distribute communications and presentations that maintain brand standards.
• Support account portal, Teams pages, and SharePoint advise on optimization/improvements to create efficiencies and ensure the best navigation to information and resources between JLL & Client systems. SharePoint Adm support
• Compliance & Records Management:
• Establish and monitor procedures for record keeping and ensure security, integrity and confidentiality of data
• Assist with documentation of processes and ensure processes are followed across the account.
• Supporting the implementation of site procedures and protocols
• Helping to organize and maintain site documentation and operational manuals
• Ensure contract compliance related to exhibits H & N

Administrative Services

• Participate in Recognition Programs including ordering and distributing gift cards, tracking service anniversaries, safety super-stars, and new hires
• Promote team engagement to foster account of choice preference amongst teams.
• Maintain the account Functional Matrix
• Maintain account Org Charts/Rosters, client LAN ID's
• Administrative support including ordering supplies, Pcard payment/reconciliation, phone bill payment/reconciliation
• Serve as the initial point of contact for all employee inquiries, issues, troubleshooting, etc.
• Other duties and tasks assigned

Interested? An ideal candidate would need to have the following qualifications.
Desired experience and technical skills
Preferred
• Engaging & confident in facilitating group meetings
• Advanced knowledge of Microsoft Office products (Word, PowerPoint, and Outlook) as well as SharePoint and Smartsheet; or other communication/publication tools
• Planning and organizing | ability to establish a course of action to accomplish goals and evaluate results, develop schedules and task/people assignments, orchestrate multiple activities at once to accomplish goals, and use resources effectively and efficiently.
• Ability to learn quickly when faced with new problems and challenges.
• Ability to start and complete projects independently.
• Bachelor's degree or commensurate experience preferred.
• Able to interact with all levels of an organization including clients, senior executives, junior-level associates, specialized engineers, and more

Location:

On-site -Spring, TX

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays


JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.