Sr Dir, IT Operations

3 weeks ago

Morristown, United States Covanta Full time

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we're missing is you. Apply today

About the role

Reworld is looking for a Senior Director of Technical Operations to join the IT organization. The Senior Director reports directly to the Chief Information Officer and is responsible for leading all IT operations and information security functions.

Reworld IT are aggressively pursuing a cloud-first, services-first, BYOD approach to providing Services to the corporation. This position will require a high degree of innovation and conceptualization to drive IT toward this goal, while enabling business agility, and value. Most importantly, the Senior Director needs to lead the organization in defining the needs of a new capability and orchestrating the actions to implement the new capability.

Reporting to: CIO

Schedule: Hybrid (3 days in office 2 days from home)

Reworld IT leverage partners to deliver Services, and the Senior Director will be directly responsible for building a relationship with these critical partners, evaluating their performance, and modifying the Services to ensure maximum value for Reworld.

The Senior Director also works with the CIO and his IT Leadership team as new capabilities are identified and planned to be implemented.

Accountabilities:

  • Define and Lead efforts to implement technologies moving Reworld IT closer to its Technology Vision
  • Establish and maintain effective relationships with the suppliers of infrastructure services including participation in customer advisory boards to ensure we are leveraging our vendors' services to the highest extent
  • Develop, monitor, and control a budget for the infrastructure services, which balances low cost, business needs, and technology currency.
  • Ensure vendors are meeting their performance and cost commitments
  • Continually develops or improves all enterprise architectural domains of applications, data, network, and infrastructure.
  • Manage and prioritize IT operations, including system administration, network management, help desk support, and software/hardware procurement.
  • Coordinate with cross-functional teams to ensure effective deployment and integration of IT solutions, minimizing disruption to business operations.
  • Drive incident management and problem resolution processes, ensuring timely resolution of IT-related issues and minimizing downtime.
  • Ensure high availability, performance, and security of all IT systems and services, implementing appropriate monitoring and maintenance practices.
  • Develop and enforce IT policies, standards, and procedures to ensure compliance, data integrity, and disaster recovery capabilities.

Position Requirements:

  • Bachelor's degree in Information Technology, Computer Science, and Engineering, Master's degree helpful
  • 15 years of Information Technology experience with at least 5 years in managing cross-functional teams, projects, and technology initiatives and influencing senior-level management and key stakeholders.
  • Demonstrated knowledge and experience of enterprise architecture strategies in data, applications, and infrastructure.
  • Detailed knowledge of modern technologies in cloud computing (AWS, Azure), WAN/LAN, client computing, IT controls, risk management, and cybersecurity
  • Strong leadership, influencing, communications, and coaching skills
  • Ability to manage external vendors
  • Ability to make decisions with many complex inputs
  • Experience migrating a company from an on-premise environment to leveraging the cloud would be a plus

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

Know Your Rights (Click to view poster)


Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a 'Job Application Accommodation Request'.

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