Current jobs related to IT Desktop Support - Milwaukee - TEKsystems

  • Desktop Support Technician

    2 months ago

    Milwaukee, United States CapB InfoteK Full time

    For one of our ongoing long-term multiyear projects we are looking for a Desktop Support Technician. The position is based out of Milwaukee, WI. Locals preferred but can be done remotely for the time being this year. Experiences: This Desktop Support position provides 3rd level (expert/advanced) technical assistance in support and preparation of desktop...

  • IT Desktop Support

    4 weeks ago

    Milwaukee, United States RTA US Full time

    Job DescriptionJob DescriptionThe Information Technology team at Russell Tobin & Associates is supporting a top Banking and Financial Services organization that has an opening for IT Desktop Support.Milwaukee, WI (Will be in the office to start with the possibility of hybrid) Duration: 6 Months PlusType: Contract to HirePay Rate Range: $20/hr -$25/hr on W2...

  • Desktop Support Specialist

    4 weeks ago

    Milwaukee, United States Tier4 Group Full time

    About Us: Our Fortune 100 client is growing its onsite technical support team, currently comprised of 8 professionals dedicated to preparing and distributing laptops and peripherals to all new hires, both remote and on-site, and providing devices for lifecycle refreshes. They pride themselves on delivering top-notch technical support in a fast-paced,...

  • Desktop Support Specialist

    4 weeks ago

    Milwaukee, United States Tier4 Group Full time

    About Us: Our Fortune 100 client is growing its onsite technical support team, currently comprised of 8 professionals dedicated to preparing and distributing laptops and peripherals to all new hires, both remote and on-site, and providing devices for lifecycle refreshes. They pride themselves on delivering top-notch technical support in a fast-paced,...

  • Desktop Support Technician

    2 weeks ago

    Milwaukee, United States A3 Staffing Solutions Full time $18 - $20

    Job DescriptionJob DescriptionDesktop Support Technician Onsite 100%Only 2 days/weekMust be in or near Milwaukee, WI • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.• Desktop and...

  • IT Support Specialist

    2 weeks ago

    Milwaukee, Wisconsin, United States CapB InfoteK Full time

    Are you a skilled professional with a strong background in desktop support? We are looking for a Desktop Support Technician to engage in a rewarding long-term project. This role offers flexibility with remote work options available.Key Qualifications:Minimum of 5 years in Remote Desktop supportAt least 5 years of experience with Management Tools3+ years in...

  • IT Support Specialist

    6 days ago

    Milwaukee, Wisconsin, United States CapB InfoteK Full time

    Are you an enthusiastic professional with a strong background in desktop support? We are looking for a Desktop Support Technician to contribute to an exciting long-term initiative.Key Qualifications:Over 5 years of experience in Remote Desktop servicesMore than 5 years of experience with Management ToolsAt least 3 years of experience in Technical Writing and...

  • IT Support Specialist

    1 week ago

    Milwaukee, Wisconsin, United States CapB InfoteK Full time

    Are you an individual with a strong technical background and a keen interest in providing desktop support? We are currently looking for a Desktop Support Technician to engage in a long-term project with our organization.Key Qualifications:Over 5 years of experience in Remote Desktop SupportMore than 5 years of experience with Management ToolsAt least 3 years...

  • Desktop Engineering Manager

    1 month ago

    Milwaukee, United States Infinite Computer Solutions Full time

    Hi , Greetings from Infinite Computer Solutions !I Hope you are well today! I'd like to discuss a job opportunity with you. Hope you would be interested.Position: Mobile and PC Manager Location: Milwaukee, WISummary:Responsible for the overall development, implementation and maintenance of endpoint technologies for Froedtert Health's Information Systems....

  • Desktop Engineering Manager

    3 weeks ago

    Milwaukee, United States Infinite Computer Solutions Full time

    Hi , Greetings from Infinite Computer Solutions !I Hope you are well today! I'd like to discuss a job opportunity with you. Hope you would be interested.Position: Mobile and PC Manager Location: Milwaukee, WISummary:Responsible for the overall development, implementation and maintenance of endpoint technologies for Froedtert Health's Information Systems....

  • Technical Support Analyst

    2 weeks ago

    Milwaukee, United States TEKsystems Full time

    Description: Desktop support role that is on site. Looking for one plus years of IT experience. Skills: asset management, deployment, deployment coordination, Troubleshooting, Support, desktop support, imaging, imaging equipment, Technical support, Windows 10, windows 11, Hardware, Office 365, mobile device, mac os x, Customer service, Servicenow, Active...

  • Desktop Support Technician

    2 weeks ago

    Milwaukee, United States ApTask Full time

    About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that...

  • IT Support Technician

    6 days ago

    Milwaukee, Wisconsin, United States Tier4 Group Full time

    Company Overview: Tier4 Group is a prominent player in the technology sector, committed to delivering exceptional onsite technical assistance. Our team is composed of skilled professionals who are dedicated to equipping new employees with the necessary hardware and peripherals, ensuring a seamless onboarding experience.Position Summary: We are looking for a...

  • IT Support Specialist

    1 week ago

    Milwaukee, Wisconsin, United States Sentinel Technologies Inc. Full time

    Position Overview: As a Technical Support Engineer at Sentinel Technologies Inc., you will play a crucial role in delivering exceptional technical assistance to our esteemed clients. Key Responsibilities: Diagnose and resolve issues related to desktop and laptop hardware. Provide timely and effective solutions to technical problems. Engage in local travel...

  • Technical Support Engineer

    4 weeks ago

    Milwaukee, United States Sentinel Technologies Inc. Full time

    As a Technical Support Engineer, you will be responsible for providing technical support for one of our major clients. This will require both troubleshooting and repairing of desktop and laptop hardware. This role does require local travel as needed. This is a full-time opportunity located in Milwaukee, Wisconsin.

  • IT Support Specialist

    1 week ago

    Milwaukee, Wisconsin, United States Sentinel Technologies Inc. Full time

    Position Overview: As a Technical Support Engineer at Sentinel Technologies Inc., you will play a crucial role in delivering exceptional technical assistance to our esteemed clients. Key Responsibilities: Diagnose and resolve issues related to desktop and laptop hardware. Provide effective troubleshooting solutions to ensure client satisfaction. Conduct...

  • IT Support Specialist

    6 days ago

    Milwaukee, Wisconsin, United States Sentinel Technologies Inc. Full time

    Position Overview: As a Technical Support Engineer at Sentinel Technologies Inc., you will play a crucial role in delivering exceptional technical assistance to our esteemed clients. Key Responsibilities: Diagnosing and resolving issues related to desktop and laptop hardware. Providing timely and effective support to ensure client satisfaction. Conducting...

  • IT Support Specialist

    6 days ago

    Milwaukee, Wisconsin, United States Sentinel Technologies Inc. Full time

    Position Overview: As a Technical Support Engineer, your primary responsibility will be to deliver exceptional technical assistance to our esteemed clients. Key Responsibilities: Troubleshooting and resolving issues related to desktop and laptop hardware.Conducting necessary repairs to ensure optimal performance of client systems.Engaging in local travel as...

  • IT Support Specialist

    1 week ago

    Milwaukee, Wisconsin, United States Sentinel Technologies Inc. Full time

    Position Overview: As a Technical Support Engineer at Sentinel Technologies Inc., you will play a crucial role in delivering exceptional technical assistance to our esteemed clients. Key Responsibilities: Diagnosing and resolving issues related to desktop and laptop hardware.Providing timely and effective solutions to ensure client satisfaction.Engaging in...

  • IT Support

    1 month ago

    Milwaukee, United States AE Business Solutions Full time

    Job DescriptionJob DescriptionAE Business Solutions seeking an IT Support Technician to take on an onsite contract position in Milwaukee. The IT Support Technician will assist the organization with IT hardware related duties for approximately 6-8 weeks while working full-time hours throughout the project.The IT Support Technician will repair and replace...

IT Desktop Support

2 months ago

Milwaukee, United States TEKsystems Full time

Title: Desktop Support Point of Sale Technician

Description:

The Desktop Support Point Of Sale Technician serves as the first point of contact for IT-related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale technology, and user setup and authorization, working all requests, incidents, and problems through to resolution. Specific responsibilities include:

  • Providing daily support for PC hardware and software, including Windows 10, Office 365, and other departmental and enterprise applications.

  • Participating in installing, configuring, and maintaining computer operating systems and images.

  • Installing and troubleshooting peripherals for users.

  • Aiding in troubleshooting smartphones and other related ad hoc devices.

  • Working outside of normal business hours to meet customer demand (Nights & Weekends).

  • Asking appropriate probing questions to gather relevant information to aid in resolution of requests.

  • Documenting, tracking, and monitoring client incidents and requests in the ticketing system to ensure timely and accurate resolution.

  • Setting client expectations when opening and assigning tickets and ensuring all requests/services are executed on time in accordance with service level agreements with the business.

  • Prioritizing and escalating support incidents and requests based on business impact and documented guidelines.

  • Making recommendations to better assist end users and improve the overall efficiency of daily operating procedures.

  • Acquiring and maintaining current knowledge of core hardware standards and applications, as well as new technologies/applications being introduced in order to provide technically accurate solutions to clients.

  • Assisting in special projects as needed.

  • Assisting in day-by-day Point of Sale operation to ensure smooth business operations.

Enterprise Required Skills: Desktop, Troubleshooting, Hardware, Support, Windows 10, Windows, Deployment, PC troubleshooting, Office 365, Printers, Active Directory, Customer Service, SCCM, Outlook, Imaging

Top Skills & Years of Experience:

  • Workstation, printer, and peripheral maintenance and support skills.

  • 1-3 years of customer service experience.

  • 2-year degree in an IT-related field or current progress towards a degree in combination with experience.

Nice to Have Skills:

  • Providing daily support for PC hardware and software, including Windows 10, Office 365, and other departmental and enterprise applications.

  • Participating in installing, configuring, and maintaining computer operating systems and images.

  • Installing and troubleshooting peripherals for users.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.