Client Specialist

2 weeks ago

Eugene, United States Quest Diagnostics Incorporated Full time

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.

In Sales, you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Sales Teams are often the public face of our organization. As a result we make every effort to support and develop their skills. Working across a strong customer base, you'll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.

The Client Specialist drives for maximum account retention through managing and servicing specific accounts. The incumbent provides continuing education to these customers on the test ordering process and resolves service issues in support of accounts. The Client Specialist will work in close cooperation with the Sales Director, Healthcare Provider Account Executives, and Account Managers.

This position is largely remote but will require travel across Oregon and Washington. The ideal candidate will reside in Oregon or Washington. A company car and gas card will be provided.

  • Work closely with Professional Lab Services- Health System, Management, to manage existing Quest business and support relationships with our joint venture partner.
  • Develops and executes cross functional and cross segment strategies which are in line with overall Company objectives to protect business.
  • Develop, manage, and cultivate relationships with C-Suite Executives which may include scheduling quarterly meetings to drive successful project management to ensure client satisfaction.
  • Monitors and ensures customer satisfaction with on-going service provided; develops implementation plans for securing support by coordinating the efforts of Quest internal partners.
  • Presents recent achievements, ongoing activities regularly with the Sales Director and other key internal partners.
  • Schedules, facilitates and document Quarterly Business Reviews with Executives.
  • Collaborate with business unit operations and customer solutions team to maximize customer satisfaction. Building strong internal relationships within customer solutions, lab operations and logistics is crucial.
  • Represents Quest Diagnostics at all healthcare events.
  • Works collaboratively with Lab Director.
  • Ensures compliance with all Company policies and government regulations.
  • Attends all Lab Executive meetings.

Work Experience

  • At least five years of experience in either direct service or business development. Experience with Health Systems is a plus.

Education

  • BS/BA required

Other:

  • Proven ability to develop relationships with executive-level personnel resulting in exceptional client satisfaction.
  • Ability to work effectively in a team environment with all employees.
  • Strong strategic planning and organizational skills.
  • Experience servicing large customer accounts.
  • Able to demonstrate solid communication skills, both oral and written.
  • Microsoft Office, PowerPoint and conducting Teams Meetings, required.

  • Client Specialist

    5 days ago

    Eugene, United States Talbots Full time

    Job Number: 21662 Position Title: Client Specialist External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may...

  • Client Specialist

    4 days ago

    Eugene, United States Talbots Full time

    Job Number: 21662 Position Title: Client Specialist External Description: What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may...

  • Client Specialist

    5 days ago

    Eugene, United States Talbots Full time

    Job Number21662Eugene, Oregon USPart Time Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire...

  • Support Specialist I

    3 days ago

    Eugene, United States Summit Bank Full time

    Job DescriptionJob DescriptionDEPARTMENT: eBanking– Online BankingREPORTS TO: eBanking ManagerFLSA: Non-ExemptCATEGORY: Full TimeSHIFT: Monday – Friday 8:00am – 5:00pmSupport Specialist I - 1 to 2 years previous banking and/or client service experience in a professional environment.Support Specialist II – Working knowledge of back office operations,...

  • Information Technology Specialist

    2 weeks ago

    Eugene, United States Robert Half Full time

    This Robert Half client south of Eugene is looking for an IT and NetSuite Specialist to work with Netsuite, SQL, JavaScript and manage the Systems and Networking for the company. They are a growing, friendly company and would be a fantastic place to work!Must haves:JavascriptSQL experienceTechnical Support, O365Networking and Systems experienceNetsuite...

  • Information Technology Specialist

    2 weeks ago

    Eugene, United States Robert Half Full time

    This Robert Half client south of Eugene is looking for an IT and NetSuite Specialist to work with Netsuite, SQL, JavaScript and manage the Systems and Networking for the company. They are a growing, friendly company and would be a fantastic place to work!Must haves:JavascriptSQL experienceTechnical Support, O365Networking and Systems experienceNetsuite...

  • Information Technology Specialist

    2 weeks ago

    Eugene, United States Robert Half Full time

    This Robert Half client south of Eugene is looking for an IT and NetSuite Specialist to work with Netsuite, SQL, JavaScript and manage the Systems and Networking for the company. They are a growing, friendly company and would be a fantastic place to work!Must haves:JavascriptSQL experienceTechnical Support, O365Networking and Systems experienceNetsuite...

  • Social Service

    3 days ago

    Eugene, United States Laurel Hill Center Full time

    Job DescriptionJob DescriptionRelief Peer Support SpecialistLaurel Hill Center in Eugene, OR is looking to hire part-time Relief Peer Support Specialists. Do you have the ability to manage your time and tasks efficiently? Would you like to join a great team of people in a friendly and supportive atmosphere? If so, please read on!This behavioral health...

  • Social Service

    5 days ago

    Eugene, United States Laurel Hill Center Full time

    Relief Peer Support Specialist Laurel Hill Center in Eugene, OR is looking to hire part-time Relief Peer Support Specialists. Do you have the ability to manage your time and tasks efficiently? Would you like to join a great team of people in a friendly and supportive atmosphere? If so, please read on! This behavioral health position earns a competitive wage...

  • Social Service

    5 days ago

    Eugene, United States Laurel Hill Center Full time

    Relief Peer Support SpecialistLaurel Hill Center in Eugene, OR is looking to hire part-time Relief Peer Support Specialists. Do you have the ability to manage your time and tasks efficiently? Would you like to join a great team of people in a friendly and supportive atmosphere? If so, please read on! This behavioral health position earns a competitive wage...

  • Social Service

    4 days ago

    Eugene, United States Laurel Hill Center Full time

    Relief Peer Support SpecialistLaurel Hill Center in Eugene, OR is looking to hire part-time Relief Peer Support Specialists. Do you have the ability to manage your time and tasks efficiently? Would you like to join a great team of people in a friendly and supportive atmosphere? If so, please read on!This behavioral health position earns a competitive wage of...

  • Pre Press and Layout Specialist

    3 days ago

    Eugene, United States FASTSIGNS #200501 Full time

    Job Description Job Description Benefits:401(k) matchingBonus based on performanceDental insuranceEmployee discountsHealth insurancePaid time offProfit sharingTraining & developmentVision insuranceHere at FASTSIGNS of Eugene, Oregon, we are the 2nd largest FASTSIGNS on the West Coast and 16th overall in the country. We are hiring a Pre-Press and Layout...

  • Payroll Specialist

    4 weeks ago

    Eugene, United States Quantum Recruiters Full time

    At Quantum Recruiters we focus intently on finding talent for leading employers throughout the Pacific Northwest. We are seeking a dedicated and experienced Payroll Specialist to join our client’s team based in Eugene, OR. This is a direct hire opportunity offering an industry leading compensation package including exceptional benefits! The ideal...

  • Peer Support Specialist

    2 days ago

    Eugene, United States Lane County Full time

    * This position is eligible for sign-on compensation of $4,500! About the PositionLane County Behavioral Health is looking for a skilled Peer Support Specialist(PSS) to join our Aid and Assist  Team serving adults with severe and persistent mental illness and who are engaged in the process to determine fitness to participate in their own defense.  This is...

  • VIRTUAL Client Enrollment Specialist US CANDIDATES ONLY

    1 month ago

    Eugene, United States American Income Life AO - Peer Shmelzer Full time

    Job DescriptionJob DescriptionAt AO, our vibrant culture takes center stage, and we seize every opportunity to recognize and reward our exceptional leaders and producers.  We are looking for candidates to jump into leadership roles, while helping support our new and existing clients with their benefits! US CANDIDATES ONLYPrepare to be dazzled by the...

  • Care Manager Specialist

    5 days ago

    Eugene, United States New Horizons In-Home Care Full time

    PAY Rate $22.00 per hour Hi. We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We've been providing care to the Oregon community for over 30 years. We're looking for a Care Manager Specialist to...

  • Pre Press and Layout Specialist

    3 days ago

    Eugene, United States FASTSIGNS #200501 Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceDental insuranceEmployee discountsHealth insurancePaid time offProfit sharingTraining & developmentVision insurance Here at FASTSIGNS of Eugene, Oregon, we are the 2nd largest FASTSIGNS on the West Coast and 16th overall in the country. We are hiring a Pre-Press and Layout...

  • Pre Press and Layout Specialist

    4 days ago

    Eugene, United States FastSigns Full time

    Benefits: 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Profit sharing Training & development Vision insurance Here at FASTSIGNS of Eugene, Oregon, we are the 2nd largest FASTSIGNS on the West Coast and 16th overall in the country. We are hiring a Pre-Press and Layout Specialist to help our...

  • Circles of Healing Transitional Services Specialist

    4 days ago

    Eugene, United States Three Rivers Casino ResortCTCLUSI Full time

    Job DescriptionSUMMARY The Circles of Healing Program provides direct services to victims of crime, including sexual assault, domestic violence, stalking, and other crimes. The Circles of Healing Transitional Services Specialist will work directly with the Circles of Healing Outreach advocates to provide follow up and aftercare for clients transitioning from...

  • Leak Detection Specialist

    3 days ago

    Eugene, United States American Leak Detection - Medford, OR Full time

    Job DescriptionJob DescriptionLeak Detection SpecialistGeneral Description:Provide leak detection and line locating services to clients as part of a fast growing National company. We're Looking for a mechanically oriented and highly motivated person to perform electronic leak detections. Must be able to use mechanical tools, have an excellent driving...