Associate Technical Account Manager

4 weeks ago

Irving, United States Yardi Systems, Inc. Full time


Associate Technical Account Manager

Irving, TX

About the Role:

Are you a tech-savvy individual with
a passion for delivering exceptional customer service? Join our dynamic Residential
Client Service's Team as an Associate Technical Account Manager (ATAM) and be
part of the forefront of innovation in the real estate industry As an ATAM, your main role will be to provide
top-notch customer support, focusing on troubleshooting and resolving software
issues over phone and email across Yardi's diverse suite of products. You will
have the opportunity to work with cutting-edge software solutions, gaining
valuable expertise and becoming a subject matter expert in the field. Your contribution
will go beyond just support - you will actively collaborate with our team to
drive continuous improvements and advancements in our products, ensuring our
clients receive nothing but the best and stay ahead in a competitive market.

What You'll Do:

*
Deliver exceptional customer
support, going above and beyond to assist clients in troubleshooting and
resolving issues promptly.

*
Develop a comprehensive
understanding of the product you support, enabling you to efficiently test new
software functionality, data fixes, and set-ups.

*
Serve as a subject matter expert
(SME) offering valuable insights and expertise.

*
Conduct training sessions for
clients on new software upgrades and functionality, ensuring they are equipped
to leverage the latest features.

*
Collaborate closely with Client
Services team members across the US, actively contributing to the collective
success of the team.

Who
You Are:

*
Bachelor's degree in business, computer
science, information systems or related field.

*
High comfort level with
troubleshooting and providing support over phone and email, effectively
assisting customers remotely.

*
Outstanding written and verbal
communication skills, enabling you to provide exceptional support to customers.

*
Strong customer service skills and a
genuine desire to go the extra mile to ensure client satisfaction.

*
Excellent attention to detail and
the ability to follow processes diligently, ensuring accuracy and efficiency.

*
Flexibility and the ability to adapt
to changing priorities, ensuring efficient management of tasks and projects.

Ideal to have:

*
Previous technical support and
application troubleshooting.

*
Prior experience working with
property management or real estate software.

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly
blending 40 years of tradition with forward-thinking innovation.
We've created a team of over 9,000 employees in over 40 locations around the
globe dedicated to making great real estate software products. We offer a
dynamic work environment, comprehensive training programs, and abundant
opportunities for career growth.

Discover the Yardi Difference:

Yardi is more than just a software
company - we are dedicated to creating a positive impact in our communities.
Annually, Yardi extends philanthropic support to organizations chosen by our
employees. Our team has contributed to over 350 nonprofits globally,
demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently
recognized by Glassdoor's prestigious "Best Place to Work", fosters
support, collaboration, and growth. We prioritize your well-being with
comprehensive benefits, including 100% paid employee medical premiums, company
profit-sharing plan, and flexible work arrangements.

If you are looking for a rewarding
career that combines technical prowess and outstanding customer service, this
is the opportunity you've been waiting for. Join us and be part of a team that
empowers clients worldwide with innovative solutions and exceptional service

All submissions for open positions
should be received through Yardi's applicant portal, accessed from Yardi's
corporate website.

EOE/Race/Gender/Disability/Vets

*sb

Login to apply

Back to explore jobs

More like this

  • Associate Technical Account Manager

    3 weeks ago

    Irving, United States Yardi Systems, Inc. Full time

    Associate Technical Account Manager Irving, TX About the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will...

  • Senior Technical Manager

    1 month ago

    Irving, United States 7-Eleven Full time

    JOB SUMMARY: The Store Technology team at 7-Eleven is currently seeking a Senior Technical Manager with a wealth of experience. The ideal candidate will be able to work collaboratively with a team of engineers, architects, and product visionaries to develop and implement new products, features, and enhancements into our cloud-based store technology platform....

  • Account Manager

    4 weeks ago

    Irving, United States The Robinson Diamond Resource Group Full time

    ob Title: Senior Accounts Receivable Manager (Hybrid) Location: North Texas Area (Irving, TX) - Hybrid Position Contract Duration: Until 2025 Job Description: We are seeking a dedicated and detail-oriented Senior Accounts Receivable Manager to join our team. This remote role requires the candidate to be based in the North Texas area as occasional in-person...

  • Java Technical Project Manager

    4 weeks ago

    Irving, United States Cognizant Full time

    Cognizant Technology Solutions is seeking for “Java Technical Project Manager” who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you! Cognizant will not sponsor H-1B or other...

  • Account Manager

    4 weeks ago

    Irving, United States The Robinson Diamond Resource Group Full time

    ob Title: Senior Accounts Receivable Manager (Hybrid) Location: North Texas Area (Irving, TX) - Hybrid Position Contract Duration: Until 2025 Job Description: We are seeking a dedicated and detail-oriented Senior Accounts Receivable Manager to join our team. This remote role requires the candidate to be based in the North Texas area as occasional in-person...

  • Account Manager

    3 weeks ago

    Irving, United States The Robinson Diamond Resource Group Full time

    ob Title: Senior Accounts Receivable Manager (Hybrid) Location: North Texas Area (Irving, TX) - Hybrid Position Contract Duration: Until 2025 Job Description: We are seeking a dedicated and detail-oriented Senior Accounts Receivable Manager to join our team. This remote role requires the candidate to be based in the North Texas area as occasional in-person...

  • Account Manager

    3 weeks ago

    Irving, United States The Robinson Diamond Resource Group Full time

    ob Title: Senior Accounts Receivable Manager (Hybrid) Location: North Texas Area (Irving, TX) - Hybrid Position Contract Duration: Until 2025 Job Description: We are seeking a dedicated and detail-oriented Senior Accounts Receivable Manager to join our team. This remote role requires the candidate to be based in the North Texas area as occasional in-person...

  • Account Manager Trainee

    3 weeks ago

    Irving, United States Response Marketing Full time

    We are thriving as a business consulting and sales firm located in Dallas! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee! Our primary goal is to...

  • Account Manager Trainee

    4 weeks ago

    Irving, United States Response Marketing Full time

    We are thriving as a business consulting and sales firm located in Dallas! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee! Our primary goal is to...

  • Account Manager Trainee

    4 weeks ago

    Irving, United States Response Marketing Full time

    We are thriving as a business consulting and sales firm located in Dallas! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee! Our primary goal is to...

  • Technical Engineering Manager

    2 weeks ago

    Irving, United States Cognizant Full time

    Technical Engineering Manager Cognizant’s Digital Engineering practice is seeking a highly qualified Engineering manager with experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable,...

  • Technical Engineering Manager

    3 weeks ago

    Irving, United States Cognizant Full time

    Technical Engineering Manager Cognizant’s Digital Engineering practice is seeking a highly qualified Engineering manager with experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable, and...

  • Account Manager

    2 weeks ago

    Irving, United States TEKVANA INC. Full time

    Need Accountant with ADP and Tax filing experience.Salary : Depends on the Experience.Need Local to Dallas.Overview This position will oversee the institute’s financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and daily financial entries and reconciliations. Systems will be reviewed for membership...

  • Technical Customer Success Specialist

    1 week ago

    Irving, Texas, United States Yardi Systems, Inc. Full time

    About Yardi Systems, Inc.Yardi Systems, Inc. is a leading provider of property management software solutions for the real estate industry. Our innovative products empower clients worldwide with exceptional service and cutting-edge technology.Award-Winning CultureWe are proud to have been recognized as one of Glassdoor's 'Best Places to Work.' Our dynamic...

  • Technical Engineering Manager

    3 weeks ago

    Irving, United States Cognizant Full time

    Technical Engineering Manager Cognizant’s Digital Engineering practice is seeking a highly qualified Engineering manager with experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable,...

  • Technical Engineering Manager

    3 weeks ago

    Irving, United States Cognizant Full time

    Technical Engineering Manager Cognizant’s Digital Engineering practice is seeking a highly qualified Engineering manager with experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable,...

  • Technical Engineering Manager

    3 weeks ago

    Irving, United States Cognizant Full time

    Technical Engineering Manager Cognizant’s Digital Engineering practice is seeking a highly qualified Engineering manager with experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable,...

  • Technical Engineering Manager

    2 weeks ago

    Irving, United States Cognizant Full time

    Technical Engineering Manager Cognizant’s Digital Engineering practice is seeking a highly qualified Engineering manager with experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable,...

  • Senior Account Manager

    2 weeks ago

    Irving, United States ABM Industries Full time

    Overview This position works to develop existing accounts within a defined territory for ABM which includes Technical Solutions - Mechanical/HVAC (Commercial). This position works with existing clients to explore the strengths and weaknesses of their current service program and works with a team of subject matter experts to develop and implement an...

  • Future Builders Internship – Technical Analyst

    2 months ago

    Irving, United States Lennar Homes Full time

    We are Lennar   Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. We build quality homes and provide exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity...