NY: Customer Engagement Manager

1 month ago

Pelham, United States PetSmart Full time

ABOUT OUR STORE:

What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you’ll ensure that the store runs smoothly—from head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive the success of our stores by ensuring our customers have an engaging, personalized shopping experience.

ABOUT YOUR ROLE:

In a store as big as ours, we need all hands (and paws, wings and fins) on deck to ensure we are operating efficiently. So, as a PetSmart Customer Engagement Manager, you’ll help lead the store team in the following areas:

  • Pet Parent Engagement: You’ll set the standards for customer engagement, ensuring that every pet and pet parent has a positive experience in our stores. You’ll have fun getting to know the customers and their pets so you and the team can create a personalized shopping experience.
  • Associate Leadership: Our associates are key to making great experience in our stores. As the Associate Lead, you’ll help to lead a team who are as passionate about pets as we are. You’ll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents.
  • Overall Retail Initiatives: Creating an exceptional customer experience is a top priority for all our leaders. From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores.

ABOUT YOUR CAREER:

Just like  we’re there for pets at every stage of their lives, we’ll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:

  • Gain experience in a different business unit—from the store to the salon or the Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager  
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide  

THE WARM AND FUZZIES:

We’ve highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can’t be fully described in the job description. 

  • It’s the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea
  • It’s the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored
  • It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken
  • It’s the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
  • It’s the celebration of Bella’s birthday, Gizmo’s graduation from puppy classes or Ace’s adoption.
  • It’s the little things we do that add up to really big things that pets need.

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.

We look forward to seeing your application to join our Department Management team

The New York wage range for this position is $17.17 to $34.76 per hour. This position is paid on an hourly basis. Exact rate of pay will be based on location, position, and experience level. In no instance will PetSmart pay less than the minimum wage for the location in which you have applied. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

PDN-994f03e0-f80c-43c1-b6c6-251f55943b7d

  • NY: Customer Engagement Manager

    2 weeks ago

    Pelham, New York, United States PetSmart Full time

    ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you'll ensure that the store runs smoothly—from head to tail. From motivating associates to ensuring we have the right product on the...

  • Babysitter sought in Pelham, NY.

    3 months ago

    Pelham, United States Wyndy.com, Inc. Part time

    Babysitter sought in Pelham, NY. Seeking an experienced caregiver to provide attentive and compassionate care for a family. Must be reliable, engaging, and able to create a safe environment for children. Strong communication skills and multitasking abilities are essential. CPR and First Aid certifications preferred. Previous experience with child development...

  • Store Manager

    1 month ago

    Pelham, United States Tig & Peach Full time

    We are looking for a store manager who enjoys working with children and learning the ins and outs of a new business venture.Tig & Peach brings together a thoughtfully designed indoor play space, diverse class offerings, Instagram-worthy birthday parties kids will love, and a community gathering place for young children, their parents, and caregivers. Tig &...

  • Store Manager

    4 weeks ago

    Pelham, United States Tig & Peach Full time

    We are looking for a store manager who enjoys working with children and learning the ins and outs of a new business venture.Tig & Peach brings together a thoughtfully designed indoor play space, diverse class offerings, Instagram-worthy birthday parties kids will love, and a community gathering place for young children, their parents, and caregivers. Tig &...

  • Bilingual Customer Service

    1 month ago

    Pelham, United States Mark Link - State Farm Agency Full time

    Job DescriptionJob Description Mark Link - State Farm Agency, located in Pelham, NY has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business...

  • Customer Service Representative

    3 weeks ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally...

  • Customer Service Representative

    3 weeks ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...

  • Customer Service Representative

    4 days ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...

  • Customer Service Representative

    4 days ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...

  • Customer Service Representative

    3 days ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...

  • Customer Service Representative

    4 days ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...

  • Customer Service Representative

    3 weeks ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...

  • Bilingual Insurance Customer Service

    4 weeks ago

    Pelham, United States Link Insurance Agency Inc Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). Insurance experience is preferred. We seek an energetic professional interested in helping our business grow...

  • RN Unit Manager

    2 months ago

    Pelham, United States Greenlife Healthcare Staffing Full time $110,000

    JOB TITLE (#2897): RN Unit Manager / Nursing Home - Mount Vernon, Westchester County, NY10550Minimum of 1 year RN Unit Manager experienceGreenlife Healthcare Staffing is currently seeking an RN Unit Manager to fill an opening with a skilled nursing facility located in Mount Vernon, Westchester County, New York.Requirements of the RN Unit Manager:Must have...

  • Restaurant General Manager

    1 month ago

    Pelham, United States Taco Bell Full time

    Restaurant General Manager Pelham, AL " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." At Taco Bell, we live to "Serve...

  • Restaurant General Manager

    3 weeks ago

    Pelham, United States Taco Bell Full time

    Restaurant General Manager Pelham, AL " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." At Taco Bell, we live to "Serve...

  • ShopRite - Front End Manager

    2 months ago

    Pelham, United States ShopRite Full time

    To effectively direct and supervise all functions and activities of the Front End Department and its Associates to achieve the Department's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and S Front End, Manager, Operations, Associate, Dance, Equipment, Retail, Grocery

  • Customer Advocate

    4 weeks ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...

  • Customer Advocate

    4 weeks ago

    Pelham, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...

  • Assistant Security Manager

    7 days ago

    Pelham, United States Tiffany & Co. Full time

    Tiffany & Co. is one of the most legendary brands in the world today. The Tiffany Workshop in Pelham, NY is known throughout the world for its fine jewelry and illustrious collections that symbolize the essence of distinctive craftsmanship, quality, timeless beauty and expressions of joy. Tiffany offers our employees the resources they need to be successful...