Senior Principal, Business Intelligence Analyst

2 weeks ago

Chicago, United States The Aspen Group Full time

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Senior Principal, Business Intelligence Analyst

Job Summary

  • The Senior Business Intelligence Analyst is responsible for developing and implementing data, reporting, and analytical solutions to support the revenue management department. This role is for the SME of revenue management related data and is expected to work closely and in partnership with the other BI SMEs across the organization and brand. We are looking for a candidate with strong technical skills, a keen eye for detail, excellent organizational and communication skills, and a passion for finding new ways to solve problems.
Core Competencies
  • Building Effective Teams-Creates strong morale and spirit in his/her team; fosters open dialogue; creates a feeling of belonging in the team.
  • Customer Focus-Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Drive for Results-Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Ethics and Values-Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values.
  • Managing Vision and Purpose-Is optimistic; can inspire and motivate vision and sense of core purpose.
PSC Administrator Competencies
  • Adaptability-Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Communication-clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Managing Work-effectively managing one's time and resources to ensure that work is completed efficiently.
  • Quality Orientation-Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Work Standards-setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
Essential Responsibilities
  • Responsible for designing, developing, maintaining, and improving the revenue management daily, weekly, and monthly reporting including a dashboard driven commercial-wide performance meeting.
  • Continuously improve the self-service capabilities and access to insights for the broader revenue management team by partnering with IT to create a strategy, roadmap, and documentation.
  • Collaborate with Product, Finance, Technology, Analytics, Marketing, and other teams to ensure alignment on commercial data, KPIs, and our technology stack.
  • Perform frequent ad-hoc analyses by utilizing data, relationships, and storytelling to develop and maintain a single source of truth for commercial revenue performance.
  • Evaluate performance and post-appointment trends to identify and leverage opportunities to improve the revenue potential for each office.
  • Must be excited to build this function from scratch (new KPIs, goals, reports, playbooks, etc.) in an industry filled with opportunity.
Requirements/Qualifications
  • Ability to meet deadlines, service level commitments, and prioritize multiple tasks independently.
  • High proficiency in SQL (Big Query preferred), Excel, Tableau required. Analytics tools, such as Python and R a plus.
  • Detail-oriented, analytical ability and strong oral/written communication skills are also required.
  • Must be able to work well with others in a time-sensitive team environment with a flexible attitude focused on delivering outcomes.
  • Must have the ability to independently structure/resolve problems by incorporating/balancing relevant factors and grasping mathematical concepts related to revenue management.
  • 3-5 years of Business Intelligence experience required.
  • Undergraduate degree required with major in Business, Finance, Economics, Analytics, Computer Science, Statistics, or related field preferred.
  • Master's degree in related field a plus
  • Experience in the Heath Care Industry or in Revenue Management a plus

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