Desk Top Technician

2 weeks ago

West Melbourne, United States Calvary Chapel Fellowship of Melbourne Full time

Benefits:

Paid time off

Reports to: Director, IT

FLSA status: Hourly (Non-exempt)

Hours per week: 27 Hours, Part-time

Campus: Melbourne Schedule: Monday-Wednesday: 7:30 am-3:30 pm

We exist to glorify God by being a loving community where people are saved, set free, discipled, empowered, and sent out to fulfill their God-given calling.

Job Summary:

This position is responsible for handling high level support of service requests for Calvary Chapel Academy; diagnosing and resolving technical hardware and software issue; setup, removal and maintenance of end user devices, meeting company and user requirements.

Essential Duties and Responsibilities:

· technology plan as per accreditation requirements

· Prioritize and respond to support requests (i.e., telephone, e-mail, support-portal and personnel requests) and resolve technical issues (3 John 1:8)

· Provide friendly, courteous, and quality IT support for all users (staff and volunteers)

· Prioritize, identify and/or escalate tickets to resolve them in a timely manner

· Document actions during the ticket resolution and ensure timely resolution (Philippians 2:3)

· Perform set-up, configuration and ongoing usability of devices, peripheral equipment and software within established standards and guidelines

· Ability to complete multiple simultaneous projects in a timely manner

· Capable of resolving more complex issues requiring detailed systems and applications knowledge

· Maintain regular maintenance of devices to include computers, projectors, and other devices (1 Thessalonians 4:11)

· Walk staff and/or volunteers through problem-solving process (Proverbs 2:6)

· Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), Wireless Networks (WLAN) and other systems

· Create accounts on different OS and SaaS platforms as part of on-boarding process (1 Corinthians 14:40)

· Support audio and video equipment in conference rooms and classrooms (1 Thessalonians 5:11)

· Manage and monitor internal assets to ensure accurate inventory records

· Stay current with IT environment, changes and updates (Galatians 6:9)

· Pursue, recommend and implement new methods, processes and materials/equipment for improvement

· Preferred Associates degree and/or 1+ years help desk experience and/or training

· Function as a productive part of the church staff and attend staff meetings

· Other duties as assigned by supervisor

Job Skills and Competencies:

· Must have good technical understanding and ability to pick up new tools quickly

· Previous IT helpdesk and ticketing system experience

· Knowledge of and experience with routers, switches, network connections and devices

· Knowledge of Active Directory, Print Server, and DHCP

· Advanced knowledge of Windows office/Microsoft OS and other Microsoft products

· Knowledge of computer hardware components and peripherals

· Intermediate knowledge of SMTP, DNS, DHCP, VPN and Terminal Services

· Learn and work with new technology

· Knowledge of MDM technologies

· Maintain confidentiality of all personal and company information (Philippians 2:4)

· Possess excellent writing and language skills; ability to effectively communicate information and ideas in written and graphical format

· Efficient task switching ability (Ephesians 4:3)

· Ability to work independently and/or as part of team

· Attention to detail

Other Qualifications:

· Demonstrate a personal relationship with Jesus through spiritual and moral integrity

· Fruit of the Spirit is consistently displayed in your life (Galatians 5:22-23)

· Be a reflection of God’s love to colleagues and visitors

· Mature, ongoing relationship with Christ and regularly attend church service

· Servant-heart and optimistic attitude (Proverbs 16:3)

· A dependable team player who understands unity and works well with people

· Ability to set boundaries to limit non-work-related communication

· Ability to stay within the parameters of the job description when on the clock

· Ability to maintain confidentiality of information

· Flexibility and ability to work with volunteers and people on staff

· Organized, ongoing learner

· Self-starting – can work with little supervision or direction

  • Desk Top Technician

    2 weeks ago

    Melbourne, United States Calvary Chapel Fellowship of Melbourne Full time

    Job DescriptionJob DescriptionBenefits:Paid time off Reports to: Director, ITFLSA status: Hourly (Non-exempt)Hours per week: 27 Hours, Part-timeCampus: MelbourneSchedule: Monday-Wednesday: 7:30 am-3:30 pmWe exist to glorify God by being a loving community where people are saved, set free, discipled, empowered, and sent out to fulfill their God-given...

  • Help Desk Analyst with Top Secret Clearance

    7 days ago

    West Mifflin, United States Information Management Group Full time

    Help Desk Analyst with Top Secret Clearance Job Locations US-PA-West Mifflin Job ID 2024-5653 of Openings 6 Category Technical Services & Operations Opportunity IMG is looking for a Cleared Help Desk Analyst to be responsible for providing Help Desk services to coordinate and respond to Incidents and Service Requests made by end users, technical staff,...

  • Level I Help Desk Technician

    4 weeks ago

    West Lawn, United States Team Builder Recruiting Full time

    **Level I Help Desk Technician** ****New Holland, PA **Our Help Desk Technician will**: - ** Troubleshoot** customer-reported incidents - ** Prepare** new computers for deployment and work with users to set up replacement computers to optimize productivity - ** Continually improve** our I.T. processes & documentation in pursuit of efficiency and future...

  • Help Desk Technician

    7 days ago

    West Memphis, United States Inceed Full time

    Compensation: $23 - $25/hr Location: West Memphis, AR Help Desk Technician: Inceed has partnered with a great company to help find a skilled Help Desk Technician to join their team! If you are looking for a great opportunity to utilize and grow your skills with a growing company, take a look at the position requirements and apply today! ...

  • Service Desk Technician

    2 weeks ago

    West Nyack, United States The Salvation Army Eastern Territory Full time

    Overview: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We are the largest non-governmental provider of...

  • IT Help Desk Technician

    1 month ago

    West Point, United States ThreePDS Inc. Recruiting, Staffing, and Consulting Full time

    Job DescriptionJob DescriptionThe Help Desk Technician will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact. Responsibilities of the role shall include:Ensuring all Thayer-owned IT equipment is...

  • IT Support Services Technician

    3 hours ago

    Melbourne, United States Percepta Full time

    Description IT Support Services Technician At Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The IT...

  • Front Desk Agent

    6 days ago

    Melbourne, United States Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton Full time

    Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Dermatology Technician

    7 days ago

    Melbourne, United States Health First Full time

    To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by:Assisting in medical care of patients and supporting front desk functions as needed under the direction of the physician and charge nurse/office manager. PRIMARY ACCOUNTABILITIES: * Associate supports engagement through adherence to the I-CARE commitments * Maintains...

  • IT Support Services Technician

    20 hours ago

    Melbourne, United States Percepta Full time

    Job DescriptionJob DescriptionRequisition Title: IT Support Services Technician (03WMD)US-FL-MelbourneDescription IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences,...

  • Information Technology Help Desk Technician

    2 days ago

    West Palm Beach, United States LHH Full time

    LHH Recruitment Solutions is currently seeking an IT Technician to play a crucial role with a recognizable regional branch. This is an on-site position, reporting out of the West Palm Beach office. (Must be within a 30-minute drive radius of West Palm) Responsibilities: Perform routine maintenance and troubleshooting for hardware and software issues....

  • Front Desk Water Care Expert

    1 month ago

    West Fargo, United States HotSpring Spas & Pool Tables Full time

    Job DescriptionJob DescriptionAre you passionate about providing exceptional customer service and ensuring that every guest has a memorable experience? Do you have a strong understanding of water care and the importance of maintaining clean and safe hot tubs and pools? If so, HotSpring Spas & Pool Tables in West Fargo, ND is looking for a Front Desk Water...

  • Dermatology Technician

    6 days ago

    Melbourne, United States Health First Full time

    To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: Assisting in medical care of patients and supporting front desk functions as needed under the direction of the physician and charge nurse/office manager. PRIMARY ACCOUNTABILITIES: * Associate supports engagement through adherence to the I-CARE commitments * Maintains...

  • Information Technology Help Desk Technician

    6 days ago

    West Palm Beach, United States LHH Full time

    LHH Recruitment Solutions is currently seeking an IT Technician to play a crucial role with a recognizable regional branch. This is an on-site position, reporting out of the West Palm Beach office.(Must be within a 30-minute drive radius of West Palm)Responsibilities:Perform routine maintenance and troubleshooting for hardware and software issues.Provide...

  • Information Technology Help Desk Technician

    7 days ago

    West Palm Beach, United States LHH Full time

    LHH Recruitment Solutions is currently seeking an IT Technician to play a crucial role with a recognizable regional branch. This is an on-site position, reporting out of the West Palm Beach office.(Must be within a 30-minute drive radius of West Palm)Responsibilities:Perform routine maintenance and troubleshooting for hardware and software issues.Provide...

  • ophthalmic technician/ medical assistant

    7 days ago

    Melbourne, United States Tres Vision Group Full time

    TRES VISION GROUP is a comprehensive medical and surgical eye practice specializing in the diagnosis and treatment of vision disorders. We provide the highest quality of eye care for cataracts, glaucoma, diabetic retinopathy, corneal conditions, macular degeneration and dry eyes. We achieve this through our patient-centric practice philosophy, our...

  • Front Desk Associate

    7 days ago

    West Chester, United States Miracle-Ear Full time

    We're looking for a driven individual who is passionate about helping others to become our next Front Desk Associate! As a Front Desk Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that...

  • Front Desk Associate

    5 days ago

    West Chester, United States Miracle-Ear Full time

    Job DescriptionJob DescriptionWe’re looking for a driven individual who is passionate about helping others to become our next Front Desk Associate! As a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of...

  • Auto Glass Technician

    7 days ago

    Melbourne, United States Glass Doctor - Norcross Full time

    Do you love installing auto glass and you've been doing it for more than a year? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As an Auto Glass Technician at Glass Doctor, you will be helping our auto glass and fleet customers, often in times when they need it most. When...

  • Front Desk Associate

    2 days ago

    West Palm Beach, United States Pet Paradise Full time

    Description Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Palm Beach resort as a Front Desk Associate.Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)PERKS AND BENEFITS: Opportunity for ADVANCEMENT! You will be eligible to apply for: ...