Admin Assistant

3 weeks ago

Goodyear, United States PARK Senior Villas Goodyear Full time

Park Senior Villas Goodyear is hiring an Admin Assistant

Part-Time position  (Two days a week)

Must be able to work Saturday.

Administrative

  • Provide clerical and administrative support to the Executive Director and department supervisors.
  • Answer incoming calls and direct accordingly.
  • Distribute mail to Executive Director and other departments daily. 
  • Maintain an organized and neat office area, including records.  
  • Prepare correspondence as necessary and directed by Executive Director.
  • Develop knowledge of community policies, procedures and state/federal regulations pertaining to personnel, resident trust, and billing.
  • Schedule and assist with interviews for caregivers, assistant caregivers and other open positions.
  • Assist with gathering necessary documents for new employees including reference checks, certifications, fingerprint clearance cards, TB test, CPR/first aid, identification, and all other required documents.
  • Assist the Executive Director or other departments with additional administrative duties as assigned.

 Sales

  • Assist Executive Director & other department supervisors with prospective tours and marketing events.
  • Create resident folders, maintain appropriate sales materials and enter data in CRM tracking program.

 Customer Service

  • Possess and maintain knowledge of the community, its benefits, services, residents, families, and employees.
  • Provide support with incoming calls, in a warm, pleasant, and professional manner.  Take detailed messages when appropriate.
  • Greet all visitors, residents, family members, and employees in a warm and helpful manner.
  • Provide other assistance with resident services as requested by supervisor.
  • Provide assistance, including tours of the community when designated staff is not available.

 Qualifications:

  • Genuine concern for and ability to work with the elderly.
  • Ability to manage and prioritize a large, complex workload within deadlines.
  • Possess sufficient communication and language (orally and written) skills to perform job duties and communicate with residents, other staff, family members, etc., as needed.
  • Ability to make sound, mature decisions.
  • Ability to perform basic accounting and bookkeeping transactions.
  • Professional telephone answering skills.
  • Intermediate computer skills with knowledge of Microsoft Office software (Word, Outlook, and Excel).
  • Intermediate to advanced skills in operating office equipment: facsimile, copier, laminator, etc.
  • Must be able to utilize standard precaution knowledge and infection control measures where required.
  • Ability to work with superiors and within the parameters of corporate policies and procedures.
  • Must be able to safeguard confidential information and abide by all H.I.P.P.A. laws.

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