Technical Specialist
3 weeks ago
Working Location: Ho Chi Minh City, Vietnam Working Time: Monday - Friday RESPONSIBILITIES 1. Key Account Partners KPI: New additional business out of KAP pipeline to ensure divisionmeet sales budget. 2. New Product Launches and Promotions Promote company products offering through knowledge and trials at selected customers.. Support Leader to prepare target customer list for new products. KPI: Positive trend of sales gains out new products in given country by year to year 3.Lab Developments Take the ownership country lab developments, as per product group. Coordinate with labs, quick development and fast response for key regional projects. 4.Define Market Focus Products & Country strategy. To prepare and support to leaderto prepare market focus products, country strategy for every year as per market needs to fight against competition. 5. Competitor Information & Competition analysis To update team about competitor activity in given market To prepare analysis of competitor product vs company product, close working with lab teams ensure analysis based on customer needs. Owner of competition analysis To prepare full views of key advantages of company product / system, total process cost, process benefits, sustainable benefits and PEHS advantages 6. Customer complaints & Technical challenges Address the technical problems raised by customers, discuss with internalteams to provide best possible solutions. to technical problem in fastest possible way. KPI: Minimum number of days to conclude the customer complaint depending upon nature complaint. 7. Product gap & Innovation Pipeline Assess customer needs and translate it into potential innovation projects. To bring and highlight any product gaps in present range. Communicate customer feedback on our products, services to the business leaders. 8. B&R Projects To support ongoing B&R Projects in region Active co-ordination between sales, Marketing team to ensure fastest response and conclusion of projects. 9. Product Replacements & Product withdrawals Prepare and support technical details, lab reports for product replacements, withdrawals. KPI: To sustain the existing business of given products with replacements, if possible 10. Technical Training Deliver technical training to support customer needs for all Company customers. To develop business partners team, on field training during bulk trials Visiting and participating on trade shows or conferences related to assigned market segments. 11. Global Trade Networks Highlight challenges ongoing projects. To understand success stories in other regions and update and make plan for designated market. To use GTN as a window to discuss, learn and resolve technical challenges. JOB REQUIREMENTS Education: University degree in Chemistry, or Chemical Engineering. Experience: Years’ working experience in specialized technology area. Know-how/skills: Solid basis in Technology and good understanding of market and customer needs. Proficient communications skills in English and Chinese. Key competencies: Challenges / Result driven. Analytical Thinking. Customer focus / Customer relation management. If you are interested in this position, please send your CV to thong.luu@manpower.com.vn (Harvey) to apply
-
Customer Support Specialist
1 week ago
San Clemente, United States Angelaligner Full timeThe Customer Support Specialist works closely with our Area Sales Managers to provide exceptional service to our customers. This role develops and maintains great relationships to ensure customer retention and satisfaction. **Supervisory Responsibilities**: - None **Essential Functions, Duties & Responsibilities**: - Assist Area Sales Managers to provide...
-
Technical Support Specialist
3 weeks ago
San Jose, United States Cisco Full timeThe Workforce Experience team within Cisco IT, is responsible for providing a premier employee experience so that Cisco can continue to be ranked highly as one of the best places to work (#1 in 2019, 2020). One of the foundational pillars of that exp Technical Support, Support Specialist, Technical, Support, Specialist, Customer Experience
-
Technical Support Specialist
1 week ago
San Diego, United States Tranzeal Full timeJob Title: Technical Support SpecialistDuration: 12+ MonthsLocation: San Diego, CA- HybridRequired:To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support roleHighly experienced in their ability to troubleshoot difficult technical issues with ease...
-
Technical Support Specialist
2 weeks ago
San Diego, United States Tranzeal Incorporated Full timeJob Title: Technical Support SpecialistDuration: 12+ MonthsLocation: San Diego, CA- HybridRequired:To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support roleHighly experienced in their ability to troubleshoot difficult technical issues with ease...
-
Technical Support Specialist
7 days ago
San Diego, United States Tranzeal Incorporated Full timeJob Title: Technical Support SpecialistDuration: 12+ MonthsLocation: Santa Clara, CA- HybridRequired:To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support roleHighly experienced in their ability to troubleshoot difficult technical issues with ease...
-
Technical Support Specialist
3 weeks ago
San Diego, United States ClickUp Project Management Full timeAs a Technical Support Specialist, you will be responsible for reading through submitted or escalated customer tickets that contain "how-to" questions about our product's more technical features, or concerns that the platform might not be correctly performing. It will be your job to understand the user's workflow, compile ample amounts of information, test...
-
Technical Customer Support Specialist
7 days ago
San Francisco, United States welcomeaboard.io Full timeWebflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. As a **Technical** **Customer Support Specialist** you will help empower our customers and make Webflow the best product possible. ****About the role**** * **Location:** Remote * **Required time zones:** AMER (MT/PT) * 40 hours/week As a...
-
Medical Technical Engineering Specialist
1 month ago
San Diego, United States ISEE Career Solutions, Inc. Full timeCompany OverviewThe Company, founded in 2002 in Seoul, South Korea, is the world leader in 3D measurement and inspection technology used in the production of micro-electronics assemblies. Using patented 3D technology, the company provides best-in-class products in Solder Paste Inspection (SPI) and Automated Optical Inspection (AOI) for electronics...
-
Medical Technical Engineering Specialist
1 month ago
San Diego, United States ISEE Career Solutions, Inc. Full timeCompany OverviewThe Company, founded in 2002 in Seoul, South Korea, is the world leader in 3D measurement and inspection technology used in the production of micro-electronics assemblies. Using patented 3D technology, the company provides best-in-class products in Solder Paste Inspection (SPI) and Automated Optical Inspection (AOI) for electronics...
-
Bilingual Technical Support Specialist
14 hours ago
San Francisco, United States Inovatec Full timeAbout Inovatec: Inovatec is an exciting growth company based in Vancouver BC, established in 2006. We are North America’s leading provider of cloud-based software solutions for the automotive, motorcycle, powersports, and equipment financing industries. Our solutions are used by some of the largest banks, credit unions, and finance companies in Canada and...
-
Safety and Quality Specialist
1 week ago
San Antonio, Texas, United States Rise Technical Recruitment Ltd Full timeSafety and Quality Specialist (Food/Manufacturing)$60k - $73k + Bonus (10%) + 401K + PTO + Holiday + Life insurance + Dental + Training + Excellent Company BenefitsSan Antonio, TX Are you a Safety and Quality specialist from a manufacturing or food background, looking to join a well-respected global company, who can provide specialist training from industry...
-
Safety and Quality Specialist
2 days ago
San Antonio, Texas, United States Rise Technical Recruitment Ltd Full timeSafety and Quality Specialist (Food/Manufacturing)$60k - $73k + Bonus (10%) + 401K + PTO + Holiday + Life insurance + Dental + Training + Excellent Company BenefitsSan Antonio, TX Are you a Safety and Quality specialist from a manufacturing or food background, looking to join a well-respected global company, who can provide specialist training from industry...
-
Technical Solutions Specialist
5 days ago
San Jose, United States NetApp Full timeAbout NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push...
-
Technical Solutions Specialist
2 days ago
San Jose, United States NetApp Full timeAbout NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push...
-
Technical Support Specialist JO
4 days ago
San Francisco, United States Simera Full timeUnlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24 hours. After applying you will need to complete your profile and receive follow-ups from our talent advisors, and our AI platform will do the rest. Summary : As a Technical Support Specialist, you'll be the frontline responder for...
-
San Jose, United States Comerica Full timeTreasury Management Technical Resource Specialist IV The Treasury Management Technical Resource Specialist role will be responsible for managing the technical troubleshooting support of all Treasury Management customers when issues are escalated for the complex Treasury Management products and services. This role will also participate in projects requiring...
-
Procurement Specialist
1 week ago
San Diego, United States Mentor Technical Group Full timeMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices...
-
Technical Support Specialist JO
3 days ago
San Francisco, United States Simera Full timeUnlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24 hours. After applying you will need to complete your profile and receive follow-ups from our talent advisors, and our AI platform will do the rest. Summary: As a Technical Support Specialist, you'll be the frontline responder for...
-
Technical Support Specialist JO
2 days ago
San Francisco, United States Simera Full timeUnlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24 hours. After applying you will need to complete your profile and receive follow-ups from our talent advisors, and our AI platform will do the rest. Summary: As a Technical Support Specialist, you'll be the frontline responder for...
-
San Jose, United States Comerica Bank Full timeTreasury Management Technical Resource Specialist IVThe Treasury Management Technical Resource Specialist role will be responsible for managing the technical troubleshooting support of all Treasury Management customers when issues are escalated for the complex Treasury Management products and services. This role will also participate in projects requiring...
