Sales Support Assistant

1 week ago

Miami, United States Perez Trading Company Full time

Detail oriented Sales Support Assistant needed in the Paper, Converting Equipment & Stationery Products Dept. Join our team, expand your skills and grow with us. Leap into the paper industry and discover a world of opportunities as a B2B Sales Support Assistant. In-Demand perks, benefits and work life balance.

Summary Description

This position creates a first, ongoing, and lasting impression of Perez Trading Company. Sales Support Assistants interact with customers by responding to inquiries, inputting orders, verifying orders, giving accurate information on expected delivery dates, and responding to initial inquiries. Incumbent must be customer centric and are critical to the success of Perez Trading Company in dealing with customers.

Strong proactive customer service helps build the Perez Trading Company's brand and sales helps differentiates Perez Trading Company from our competitors. The Sales Support Assistants are the bridge between sales, production and logistics requiring strong effective communications to properly convey customer needs and work with the entire operations team to meet them.

Essential Duties -Must effectively carry out the essential duties and responsibilities of this position in a manner that consistently demonstrates Perez's mission and core values in a positive manner. Perez Trading retains the right to change or assign other duties to this position.

  • Remain in compliant with Perez's core values of being results driven, customer centric, innovating, ethical, respectful and detailed oriented.
  • Receive, acknowledge and process quotes using SAP software.
  • Contact customers following the sales quote to confirm order, make changes to orders or verify delivery schedule.
  • Verify billing invoices ensuring pricing, credit and terms are in accordance with standard procedures, customers' profiles and shipping records.
  • Generate accurate and complete purchase orders for stock, work with vendors to confirm pricing data, schedule shipping and record the order at the time of the request ensuring proper approvals from the Sales Managers have been secured.
  • Submit shipping orders to the Logistic department and follow-up as needed to ensure timely delivery of stock and provide shipping updates to customers and sales team.
  • Report frequently on order status, communicate if concerns with credit line surfaces and inform shipping delays immediately to both the customer and sales team.
  • Record customer inquiries and provide a detail report of concerns using probing techniques to capture the information needed to up to the Sales Managers.
  • Accurately take the information inquiries from potential customer inquiries, probe for additional information, and transmit to the appropriate Sales Manager.
  • Set up and maintain customer files and database. Ensure customers' names, addresses, billing information, and product specifications are accurately entered in customer profile.
  • Sends out product samples and technical specifications that are requested new and existing customers.
  • Attend and actively participate in Departmental meetings.
  • Be proficient with telephones, fax machines, personal computers, and the internet in efficiently receiving and transmitting information to customers.
  • Support other Sales Support Assistants while away from their desk and or during leaves of absence.

Skills, Knowledge & Abilities

  • Strong organizational and office technology skills
  • Ability to maintain professionalism while under pressure
  • Experience with ERP systems
  • Ability to work with mathematical concepts
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Proficient with Microsoft Office Suite or similar software
  • Bilingual English/Spanish preferred

Education and/or Experience: An Associates' degree in business administration or accounting is required. A minimum of 2 years of proven experience in a customer service role is required or any combination of experience in sales support activities equivalent to seven (7) years may be a substitute for the required education and experience.

Physical Requirements:

  • The employee is required to remain in a stationary position 50% of the time, exchange information and ideas so others will understand and have the ability to discuss inquiries with others. Incumbent must be able to move around in the office, frequently ascend/descend a set of stairs; operate a computer and other office equipment, and
  • The employee is required to traverse and constantly positions self to maintain files in file cabinets extending from the ground up to about 6 feet height as well as computer equipment and supplies. The employee must be able to lift 20-pound boxes. Specific observation abilities required by this job include observing details at close and long range.

Work Environment:

  • The noise level in the work environment is usually quiet.

Equal Employment Opportunity Policy

Perez Trading Company is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. Accommodations are available for individuals with disabilities.

Send Resume to Careers@

  • Sales Support Assistant

    2 weeks ago

    Miami, United States Perez Trading Company Full time

    Detail oriented Sales Support Assistant needed in the Paper, Converting Equipment & Stationery Products Dept. Join our team, expand your skills and grow with us. Leap into the paper industry and discover a world of opportunities as a B2B Sales Support Assistant. In-Demand perks, benefits and work life balance.Summary DescriptionThis position creates a...

  • Marketing Communications Assistant

    2 weeks ago

    Miami, United States Sales Bizlab Full time

    Job DescriptionJob DescriptionAbout Sales BizlabAt Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a...

  • Marketing Communications Assistant

    1 week ago

    Miami, United States Sales Bizlab Full time

    Job DescriptionJob DescriptionAbout Sales BizlabAt Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a...

  • Marketing Communications Assistant

    2 weeks ago

    Miami, United States Sales Bizlab Full time

    Job DescriptionJob DescriptionAbout Sales BizlabAt Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a...

  • Entry Level Marketing Assistant

    2 weeks ago

    Miami, United States Sales Bizlab Full time

    About Sales Bizlab At Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a close relationship with each...

  • Entry Level Marketing Assistant

    1 month ago

    Miami, United States Sales Bizlab Full time

    About Sales BizlabAt Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a close relationship with each and...

  • Entry Level Marketing Assistant

    4 weeks ago

    Miami, United States Sales Bizlab Full time

    Job DescriptionJob DescriptionAbout Sales BizlabAt Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a...

  • Sales Support Specialist

    2 weeks ago

    Miami, United States GSI Full time

    Sales Support Specialist Work Location: RemoteTravel: Occasional travel to Ft Lauderdale Office80 Million Health Care CompanyJob Description: The Sales Support Specialist supports the sales team by handling administrative tasks, coordinating activities, and ensuring that the interface between sales and other departments is efficient. This role is vital in...

  • Front Office Assistant

    2 weeks ago

    Miami, United States Sales Bizlab Full time

    Job DescriptionJob DescriptionSales Bizlab is seeking an organized and personable Front Office Assistant to support our office operations and provide a welcoming environment for clients, visitors, and staff. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently.Job: Full...

  • Sales Support Administrator

    2 weeks ago

    Miami, United States Talent Lab Partners LLC Full time

    We are seeking a Sales Support Administrator who excels in working in a fast-paced environment, has strong interpersonal skills, and demonstrates robust organizational skills. The ideal candidate will provide essential support to our Sales and Product Development teams, assisting in driving sales with multiple big box retailer accounts. This role involves...

  • Ophthalmic Surgical Sales

    2 months ago

    Miami, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionCompany with well know, high quality product lines has open territory. Ophthalmic surgery products sold to hospital and ambulatory surgery centers. The company offers a generous base salary and unlimited commission plan plus bonuses, kickers and contests. The company pays for your vehicle, gas and all work related expenses are...

  • Ophthalmic Surgical Sales

    1 day ago

    Miami, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionCompany with well know, high quality product lines has open territory. Ophthalmic surgery products sold to hospital and ambulatory surgery centers. The company offers a generous base salary and unlimited commission plan plus bonuses, kickers and contests. The company pays for your vehicle, gas and all work related expenses are...

  • Ophthalmic Surgical Sales

    4 weeks ago

    Miami, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionCompany with well know, high quality product lines has open territory. Ophthalmic surgery products sold to hospital and ambulatory surgery centers. The company offers a generous base salary and unlimited commission plan plus bonuses, kickers and contests. The company pays for your vehicle, gas and all work related expenses are...

  • Medical Sales

    1 month ago

    Miami, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionMedsug Sales Staffing *** medical sales jobs *** medical sales recruitersDescription: A major medical device manufacturer is looking to fill a "Sales Representative" position. The company offers a generous base salary and unlimited commission plan plus bonuses, kickers and contests. The company pays for your vehicle, gas, cell,...

  • Medical Sales

    1 day ago

    Miami, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionMedsug Sales Staffing *** medical sales jobs *** medical sales recruitersDescription: A major medical device manufacturer is looking to fill a "Sales Representative" position. The company offers a generous base salary and unlimited commission plan plus bonuses, kickers and contests. The company pays for your vehicle, gas, cell,...

  • Medical Sales

    4 weeks ago

    Miami, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionMedsug Sales Staffing *** medical sales jobs *** medical sales recruitersDescription: A major medical device manufacturer is looking to fill a "Sales Representative" position. The company offers a generous base salary and unlimited commission plan plus bonuses, kickers and contests. The company pays for your vehicle, gas, cell,...

  • Entry Level Social Media Assistant

    2 weeks ago

    Miami, Florida, United States Sales Bizlab Full time

    Job DescriptionJob DescriptionSales Bizlab is seeking a creative and motivated Entry-Level Social Media Assistant to join our marketing team. The ideal candidate will help develop and implement social media strategies to enhance our online presence and engage with our audience. This is an excellent opportunity for someone looking to start their career in...

  • Miami - Surgical/Capital Sales

    2 days ago

    Miami, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionSell ground breaking surgical capital equipment that is used in the operating room and MRI suite. 200k at plan but should make more. Medical device manufacturer is looking to fill a Sales Representative position. Unlimited commission plan plus bonuses, kickers and contests. All work related expenses are covered by the company....

  • Entry Level Social Media Assistant

    2 weeks ago

    Miami, United States Sales Bizlab Full time

    Job DescriptionJob DescriptionSales Bizlab is seeking a creative and motivated Entry-Level Social Media Assistant to join our marketing team. The ideal candidate will help develop and implement social media strategies to enhance our online presence and engage with our audience. This is an excellent opportunity for someone looking to start their career in...

  • Area Sales Manager

    2 weeks ago

    Miami, United States Direct Sales Recruiting, LLC Full time

    Area Sales Manager - Capital Aesthetic LasersMy client is a global medical device company that manufactures innovative technologies and solutions that specifically target dermatology and plastic surgery. They are seeking to hire an Area Sales Manager responsible for promoting products / solutions growth within existing accounts and prospecting for new...