Current jobs related to Customer Support Specialist I - Lynn - Eastern Bank

  • Customer Support Specialist I

    2 months ago

    Lynn, United States Eastern Bank Full time

    (I & II): This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on all types of new and existing products and services. Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures. Is responsible for...

  • Commercial Support Representative

    1 week ago

    Lynn, Massachusetts, United States Eastern Bank Full time

    Responsibilities:The Business Team Specialist I serves as the primary point of contact for internal customers, providing timely and accurate information on new and existing business products and services. This involves drawing upon a comprehensive knowledge base of banking policies, procedures, and products.When necessary, this specialist will enter quality...

  • IT Support Professional

    4 weeks ago

    Lynn, Massachusetts, United States Lynn Community Health Center Full time

    Job OverviewLynn Community Health Center seeks highly skilled individuals to fill Technical Support Specialist I positions in our Digital Solutions and Services team.

  • Resident Support Specialist

    6 days ago

    Lynn, Massachusetts, United States The Rubin Home Full time

    Job Overview: We are seeking a skilled and empathetic Resident Care Specialist to join our team at The Rubin Home. As a key member of our staff, you will play a vital role in providing exceptional care and support to our elderly residents. If you are passionate about delivering high-quality care and have excellent communication skills, we encourage you to...

  • Support Specialist

    2 weeks ago

    Lynn, Massachusetts, United States Bridgewell Full time

    About the RoleWe are seeking a highly motivated Support Specialist to join our team at Bridgewell. As a key member of our residential care program, you will provide support and assistance to individuals with disabilities in their daily lives.As a Support Specialist, you will work closely with individuals to develop skills and foster independence, providing...

  • Medical Office Support Specialist

    5 days ago

    Lynn, Massachusetts, United States Physical Therapy & Sports Medicine Centers Full time

    About the JobThis part-time Patient Care Coordinator position is available in our Essex, CT clinic. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment. As a member of our team, you will have the opportunity to make a meaningful impact on patients' lives...

  • Dining Hospitality Specialist

    7 days ago

    Lynn, Massachusetts, United States MKJ CATERS CORP Full time

    Career OpportunityMKJ CATERS CORP is seeking a skilled Dining Hospitality Specialist to provide exceptional customer experiences. This role involves taking food and beverage orders, answering menu questions, and serving meals with attention to detail.We estimate the annual salary for this position to be around $45,000-$60,000 based on industry standards and...

  • Caregiver Support Specialist

    2 weeks ago

    Lynn, Massachusetts, United States Bridging Independent Living Together Inc. Full time

    Job OverviewWe are seeking a dedicated and compassionate Caregiver Support Specialist to join our team at Bridging Independent Living Together Inc.Become part of our mission to empower individuals with developmental disabilities, promoting independence and self-sufficiency in their daily lives.About the RoleAs a Caregiver Support Specialist, you will provide...

  • Mental Health Support Specialist

    1 week ago

    Lynn, Massachusetts, United States i4 Search Group Healthcare Full time

    Job Title: Mental Health Support SpecialistCompany Overview: At i4 Search Group Healthcare, we are dedicated to providing exceptional support to our patients in need. As a Mental Health Support Specialist, you will be an integral part of our team, working closely with our clients to ensure they receive the highest level of care.Salary: $60,000 - $70,000 per...

  • Customer Experience Specialist

    3 weeks ago

    Lynn Haven, Florida, United States Classic Collision Inc Full time

    Customer Experience Specialist**About Us**Classic Collision Inc is a rapidly growing company that offers quality service to its customers with integrity and honesty. Our mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.**Competitive Compensation**We offer a competitive salary of $45,000 - $55,000 per...

  • Clinical Applications Specialist

    4 days ago

    Lynn, Massachusetts, United States Lynn Community Health Center Full time

    Job OverviewWe are seeking a skilled Clinical Applications Specialist to join our team at the Lynn Community Health Center. This is a full-time/part-time position that requires strong analytical skills, attention to detail, and excellent communication abilities.In this role, you will provide technical support for our EPM, EHR, and Dental applications,...

  • Customer Support Associate

    7 days ago

    Lynn, Massachusetts, United States FIRST INDEMNITY INSURANCE AGENCY, INC Full time

    About the RoleWe are seeking a highly motivated customer support associate to provide exceptional service to our clients.Key Responsibilities:Respond to client inquiries via phone, email, and chatResolve client issues and concerns in a timely and professional mannerCollaborate with internal teams to develop solutions to client problemsRequirements:Bachelor's...

  • Patient Support Specialist

    7 days ago

    Lynn, Massachusetts, United States Lynn Community Health Center Full time

    Opportunity OverviewWe are seeking an experienced Patient Support Specialist to join our team at Lynn Community Health Center. In this role, you will be responsible for providing general administrative and clinical office support to our clinical staff, including answering calls, taking messages, and updating reporting systems.The ideal candidate will have...

  • Customer Service Ambassador

    4 days ago

    Lynn, Massachusetts, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

  • Healthcare Support Specialist

    7 days ago

    Lynn, Massachusetts, United States The Rubin Home Full time

    The Rubin Home in Saugus, MA is actively recruiting for a Healthcare Support Specialist to join our dedicated team.This is an exciting opportunity to work in a family-owned business that truly cares about its care staff and clients.We are committed to providing a supportive and inclusive environment for our employees, with opportunities for growth and...

  • Sales Support Specialist

    3 weeks ago

    Lynn Haven, Florida, United States Winn-Dixie Full time

    Job Summary: We're seeking a highly motivated and customer-focused individual to join our team as a Sales Support Specialist at Winn-Dixie.Key Responsibilities:Provide exceptional customer service and support to our sales teamAssist with stockroom organization and inventory managementProcess customer transactions accurately and efficientlyRespond to customer...

  • Community Support Specialist

    5 days ago

    Lynn, Massachusetts, United States Greater Lynn Senior Services Full time

    Greater Lynn Senior Services is seeking a highly skilled Community Support Specialist to join our team. This role will be responsible for providing comprehensive supports to individuals participating in the Commonwealth's Long-Term Services and Supports Community Partnership program.The estimated annual salary for this position is $50,000 - $60,000 depending...

  • Mental Health Support Specialist

    5 days ago

    Lynn, Massachusetts, United States Lynn Community Health Center Full time

    We are seeking a skilled Mental Health Support Specialist to join our team at Lynn Community Health Center. As a Peer Recovery Coach, you will be responsible for providing support and guidance to individuals struggling with complex addictions.Key ResponsibilitiesProvide education and support to service recipients throughout their journey.Foster collaboration...

  • CBHC Behavioral Support Specialist

    2 weeks ago

    Lynn, Massachusetts, United States Eliot's Full time

    We are seeking a skilled CBHC Behavioral Support Specialist to join our team. This part-time position offers 20 hours of flexible scheduling, allowing you to balance your work and personal life.The estimated salary for this role is $37,500 per year, reflecting the company's commitment to providing competitive compensation.About the JobThis dynamic role...

  • Administrative Support Specialist to Town Manager

    4 weeks ago

    Lynn, Massachusetts, United States Town of Saugus Full time

    Job Summary:The Town of Saugus is seeking a highly skilled and experienced Administrative Support Specialist to serve as the right-hand assistant to the Town Manager. This dynamic individual will be responsible for providing top-notch administrative support, ensuring seamless day-to-day operations, and maintaining the highest level of confidentiality.Key...

Customer Support Specialist I

2 months ago

Lynn, United States Eastern Bank Full time

Work Schedule: Mon-Friday 2pm-8pm with a maximum of 28hrs a week and a minimum of 24 hours part time. This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on all types of new and existing products and services. Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures. Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management. Must develop the necessary skills to work independently in a remote or onsite environment Responsibilities: Serves as bank’s first line of response on inbound customer telephone calls regarding all types of existing accounts and services. Must maintain a detailed knowledge base of bank’s basic products, services, policies, procedures, maintenance and regulatory requirements. Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound decisions that minimize risk to both the bank and customer. Actively listens to determine full extent of customer’s needs while appropriately applying different approaches to affect desired outcome. Ensures effective customer communication by utilizing superior verbal and written skills. Must be able to handle basic customer complaints and problems with minimal assistance. Is able to recognize personal limitations in an acceptable time frame and initiate requests for assistance to appropriate personnel as needed. Responsible for achieving entry level sales and service standards as set forth by senior management. Requirements: • Must obtain and maintain a license to service applicants for HELOC products through the Nationwide Multistate licensing system (NMLS) Education and Experience: Associate’s Degree or related knowledge/skills base gained through experience preferred. Customer Service background preferred. Call Center experience preferred Service and sales background a plus PC and data entry skills required Proven previous job stability a must Skills/Knowledge: Excellent written communication skills Excellent verbal and listening skills including good grammar, tone of voice and diction Ability to work effectively with others in a diverse population Punctuality and consistent work attendance is required Bilingual a plus Working Conditions: Must be flexible and adaptable about work schedules, which may include evenings and weekends Must have the ability to use a headset and sit for long periods of time Must be able to work in a fast paced, high volume work environment Moderate to high noise level At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an Equal Opportunity Employer of women, people of color, LGBTQIA+, religion, national origin, citizenship, neurodivergence, age, Veterans, individuals with disabilities, or any other characteristic protected by law. At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.