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Janitorial Quality Assurance Assistant Manager

2 months ago

West Valley City, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
Our essential team members enjoy:
  • Competitive Pay*Flexible Schedules
  • Career Path Opportunities
  • Paid Training
For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients.

Job Position Description:

This position is responsible for creating cleaner, healthier environments for our customer's by performing the following essential duties and responsibilities. Other duties may be Assigned:
• Stay updated on processes, supplies and equipment
• Training new employees
• Routine quality checks to ensure ours & client standards are being met
• Providing coaching & retraining for any employee who needs further guidance
• Ensure employee success during a PIP (Performance Improvement Plan)
• Getting supplies to accounts for employees
• Regular positive communication with customers and employees
• Covering shifts for employees who are absent
• The ability to do project work individually when necessary
• Taking the lead in project work when necessary
• Communicating with employees to staff project work
• Creating order lists for upper management
• Keeping track of & updating inventory
• Helping create new documentation as requested
• Creating task sheets for new accounts
• Updating existing documentation as needed
• Helping maintain organization in the office and supply areas
• Updating time keeping system for employees & building schedules
• Bi-weekly time keeping system audits for payroll
• Daily check-ins via phone call with your direct supervisor
• Quarterly self performance review (KPI)
• Routine closet audits for our janitorial accounts
• Working with management monthly to ensure employee production hours are within standards

Physical Demands and Qualifications:
  • Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
  • Must be able to lift and/or carry up to 25lbs.
  • Must have an eye for detail
  • Speaking Spanish is a plus but not required
  • 1-2 years' experience as a custodian, janitor, or housekeeper a plus but not required
  • Will provide on the job training to those with strong work ethic and willingness to learn.
  • The ability to be flexible and work at a fast pace in a multi-tasked job is a must.
  • Contribute to the overall team effort including being in uniform, dependable and on time


Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.

We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

Compensation: $22.00 - $27.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.