Lead Clerk

3 weeks ago

Salem, United States WinCo Foods Full time
About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight), leading by example, and assisting the department manager in general department operations as directed. Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service. Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches. Performs other related work.

Typical Duties and Responsibilities

  • Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
  • Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). **Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities.
  • Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.
  • Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.
  • Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
  • Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc.
  • Monitors arrivals, breaks, lunches and departures of employees in area of responsibility. Communicates with immediate supervisor regularly.
  • Assists immediate supervisor as needed or directed.
  • Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks, and answering employee questions.
  • May monitor cashier money handling procedures and assists with scan system procedures (i.e. UPC codes not on file, scan pricing errors, etc.).
  • May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed.
  • Maintains a constant awareness of customer and employee safety.
  • Stocks and rotates merchandise in any area of the store as needed.
  • Performs other duties as assigned or needed.

Requirements

Education: 

  • High School Diploma or equivalent

Experience:

  • Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others.
  • Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers.
  • Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.
  • Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
  • Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
  • Perform basic math (add, subtract, multiply and divide) and compute weights and measures.
  • Perform primary duties efficiently and accurately with honesty and integrity.

Ability to:

  • Consistently provide friendly, courteous service to internal and external customers.
  • Work any scheduled work shifts including evenings, graveyard, overnight, weekends and holidays as scheduled or required.
  • Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker).
  • Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent.
  • Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
  • Properly handle food products per State and County laws, and WinCo standards.
  • Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
  • Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.
  • Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides.
  • Understand state & federal regulations if certification is needed.
  • Perform primary duties efficiently and accurately.

Additional Requirements:

  • Must be at least 18 years old
  • Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

  • Refer to appropriate department specific job description (grocery clerk, cashier and/or freight stocker) for complete list.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Min USD $14.55/Hr. Max USD $21.47/Hr.

  • Lead Clerk

    2 weeks ago

    Salem, United States WinCo Foods Full time

    About Us: Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest...

  • Deli Clerk I

    2 weeks ago

    Salem, United States Festival Foods Full time

    Job Summary: **Job Title: Deli Clerk** **FLSA Status: Hourly** **Reports To: Deli Manager** Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options. **Job Description**: **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Assist guests with locating items on or off the...

  • Deli Clerk I

    1 week ago

    Salem, Oregon, United States Festival Foods Full time

    Job Summary:Job Title: Deli ClerkFLSA Status: HourlyReports To: Deli ManagerDeli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.Job Description:ESSENTIAL DUTIES AND RESPONSIBILITIES Assist guests with locating items on or off the sales floor Receives, prepares...

  • Lead Prepping Clerk

    1 day ago

    Winston-Salem, United States Manpower Group Inc. Full time

    Job Title – Lead Prepping Clerk - Imaging Technology Our client in (Winston Salem, NC) is looking for hardworking, motivated talent to join their team. (Immediate interviews and hires) Don’t wait… apply today! What's in it for you? Payrate or Pay range: $16/Hr Onsite: Winston Salem, NC Contract or Permanent: Contract for 12+ months with...

  • Shipping and Receiving Clerk

    2 weeks ago

    Salem, United States Uline Full time

    Shipping and Receiving Clerk Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Join Ulines Facilities team as a Shipping and Receiving Clerk, to help process all incoming and outgoing deliveries at our corporate headquarters in Wisconsin. From spotless facilities to manicured lawns and walking trails, maintaining world-class facilities is...

  • Shipping Clerk

    1 month ago

    Salem, United States Radiac Abrasives Inc Full time

    Radiac Abrasives, a leading manufacturer of conventional bonded and superabrasive grinding wheels is looking for a Shipping Clerk for our Salem plant. You will be responsible for supporting the production floor with necessary paperwork to get their tasks completed and to process production closeouts and shipping / receiving documents on a daily basis. For...

  • Shipping Clerk

    3 weeks ago

    Salem, United States Radiac Abrasives, Inc. Full time

    Job DescriptionJob DescriptionRadiac Abrasives, a leading manufacturer of conventional bonded and superabrasive grinding wheels is looking for a  Shipping Clerk for our Salem plant.  You will be responsible for supporting the production floor with necessary paperwork to get their tasks completed and to process production closeouts and shipping / receiving...

  • Shipping Clerk

    3 weeks ago

    Salem, United States Radiac Abrasives Inc Full time

    Radiac Abrasives, a leading manufacturer of conventional bonded and superabrasive grinding wheels is looking for a Shipping Clerk for our Salem plant. You will be responsible for supporting the production floor with necessary paperwork to get their tasks completed and to process production closeouts and shipping / receiving documents on a daily basis. For...

  • Admission Representative Clerk

    1 month ago

    Salem, United States SCA Health Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Admission Representative Clerk

    1 week ago

    Salem, Oregon, United States SCA Health Full time

    Overview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care.Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Business Office Representative Clerk

    1 week ago

    Salem, Oregon, United States SCA Health Full time

    Business Office Representative Clerk - Northbank Surgical CenterJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTMLSalem, OregonNorthbank Surgical CenterBusiness OpsRegularFull-time1USD $20.00/Hr.USD $24.50/Hr.34540 Job Description OverviewToday, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support...

  • PT Preload Supervisor

    2 weeks ago

    Salem, United States UPS Full time

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • PT Preload Supervisor

    4 weeks ago

    Salem, United States UPS Full time

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • PT Preload Supervisor

    3 weeks ago

    Salem, United States UPS Full time

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • Grocery Clerk

    4 weeks ago

    Salem, United States Smart Foodservice Stores LLC Full time

    Join Our Community of Food People! QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEFSTORE TODAY! We work as one to help our customers. We offer competitive pay, Retail Sales Associates start at $19.465/HR! Schedule: Day schedule. Open availability and weekends required. ESSENTIAL DUTIES AND RESPONSIBILITIES Front End: Ensure all customers have an...

  • Grocery Clerk

    4 weeks ago

    Salem, United States Smart Foodservice Stores LLC Full time

    Join Our Community of Food People!QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY!We work as one to help our customers.We offer competitive pay, Retail Sales Associates start at $19.465/HR!Schedule: Day schedule. Open availability and weekends required.ESSENTIAL DUTIES AND RESPONSIBILITIES  Front End:• Ensure all customers have an...

  • Grocery Clerk

    3 weeks ago

    Salem, United States Smart Foodservice Stores LLC Full time

    Join Our Community of Food People!QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY!We work as one to help our customers.We offer competitive pay, Retail Sales Associates start at $19.465/HR!Schedule: Day schedule. Open availability and weekends required.ESSENTIAL DUTIES AND RESPONSIBILITIES  Front End:• Ensure all customers have an...

  • Grocery Clerk

    3 weeks ago

    Salem, United States Smart Foodservice Stores LLC Full time

    Join Our Community of Food People! QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEFSTORE TODAY! We work as one to help our customers. We offer competitive pay, Retail Sales Associates start at $19.465/HR! Schedule: Day schedule. Open availability and weekends required. ESSENTIAL DUTIES AND RESPONSIBILITIES Front End: Ensure all customers have an...

  • Retail Sales Clerk

    2 months ago

    Salem, United States Smart Foodservice Stores LLC Full time

    Join Our Community of Food People!QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY!We work as one to help our customers.We offer competitive pay, Retail Sales Associates start at $19.47/HR!Schedule: FT Days. Open availability and weekends required.ESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an...

  • Retail Sales Clerk

    4 weeks ago

    Salem, United States Smart Foodservice Stores LLC Full time

    Join Our Community of Food People!QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY!We work as one to help our customers.We offer competitive pay, Retail Sales Associates start at $19.465/HR!Schedule: Day schedule. Open availability and weekends required.ESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an...