Account Manager, Promotional Product Development

2 weeks ago


St Paul, United States adm Promotions Full time
adm (Group) Limited delivers Sustainable Brand Execution to some of the world’s largest brands. We work with clients at an enterprise level, supporting global strategies while enabling activation at a local level. Our offering provides a turnkey solution for brands, from strategic insight through to instore / on-premise activation all underpinned by technology and the most sustainable route to market. As we continue to evolve our strategy to build deeper and more strategic relationships with our clients, we have identified the need to further enhance our technology, digital, and data capabilities.

We focus on fostering an enhanced employee experience and offer an engaged and inclusive culture. We challenge and drive high performance and talent development while making work fun. Working on a global basis, with some 46 offices in 33 countries we have a strong mix of local and regional clients, with most of our business coming from international enterprises and major global brands. Further information can be found on our website, www.admgroup.com

About the Role:

The Account Manager supports the Sr. Account Manager and Business Unit Manager to drive successful project delivery of promotional premiums merchandise, apparel, and display enhancers for key clients. The ideal candidate is extremely organized and works well multitasking and managing multiple priorities simultaneously. This individual has an eye for trends, the ability to pay close attention to detail, and thrives in a fast-paced environment.

Responsibilities:
  • Communicate daily with internal teams and external clients as well as suppliers, prioritizing client service.
  • Support the development of product and creative proposals as well as briefs and quotations, including:
    • Lead the briefing and product sourcing process to drive the desired output for creative and merchandise, leveraging our platform to obtain accurate pricing from suppliers that meet client expectations and contractual obligations.
    • Create and present, virtually and in-person, merchandise proposal PowerPoint decks for clients, leveraging our platform for templated PowerPoint generation.
    • Monitor proofing, sampling, pre-production, approval and sign off timing – proactively anticipating upcoming milestones.
    • Document and communicate delivery timing and order management data with Shared Services team.  
  • Learn, understand, and become an expert on the client’s brands, business models, objectives, and competitive landscape.
  • Provide strategic recommendations and creative ideas to the client on an ongoing basis; proactively identify and address clients’ needs.
  • Lead day-to-day project tracking by keeping project and product statuses updated within with the system and provide status reports for each project. Review weekly with the internal account management team.
  • Collaborate with account team members and other internal groups including the Creative, Operations, Project Management and Digital teams to direct workflows and projects. 
  • Work independently to address issues as they arise and escalate to internal account leadership as needed.
  • Represent the company and account management team at regular customer meetings and industry exhibitions.
Qualifications & Experience:
  • 5+ years of work experience in Account Management, Marketing or Buying; BA/BS preferred.
  • Experience within the promotional premiums industry preferred.
  • Procurement outsourcing/brand/promotions experience.
  • Ability to manage multiple projects and follow through.
  • Excellent written and verbal communication skills.
  • Strong attention to detail
  • Proficient in Excel, Word, and PowerPoint.
  • Self-starter with a flexible, can-do attitude and an appetite to learn.
  • Organized, with the ability to exercise independent judgment, problem solve and prioritize under pressure to achieve high standards of delivery.
  • Proven success building effective relationships to earn respect of peers, staff, customers, suppliers, and senior management.


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