Monitoring Controls Service Specialist

4 months ago

Pewaukee, United States Sensus Full time

Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.

The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at www.xylem.com.

THE ROLE:  Xylem seeks to hire a Monitoring & Controls Service Specialist to perform a diversified range of service and sales activities within the Monitoring & Controls Group. The ideal candidate will support customers and other service staff members by delivering telephone guidance on troubleshooting and installation matters.  They will also assist with application questions as potential customers call for recommendations by using basic to mid-level electrical theory, help remotely diagnose and resolve control and instrumentation issues at the customer’s site.

ESSENTIAL FUNCTIONS:

  • Perform/ lead field instillations
  • Read electrical schematic drawings to determine how to interface automation components.
  • Field modifications to existing control panels to accommodate Xylem Monitoring & Controls (M&C) equipment to an exemplary standard.
  • Install new control panels.
  • Test installations following Xylem, NEC, UL and any other applicable safety codes / guidelines and / or procedures.
  • Mark up schematics (for as built drawings) with field modifications for engineering updates.
  • Field Troubleshooting: Provide onsite support to resolve Xylem customer controls issues.  Using multi-meter, hand tools and basic to mid level electrical theory, diagnose and resolve control and instrumentation issues at the customers site.
  • Conduct Training Seminars: Present M&C equipment operational seminars in a classroom environment. By utilizing multimedia tools, deliver adequate training to both customers and fellow service staff to enable them to take ownership of their Xylem M&C products.
  • Support Direct & Distribution M&C Sales: As required, attend customer meetings, work with W&WW sales channels to provide training on the basic fundamentals of the M&C assortment, and attend engineering meetings to provide clarification on controls & telemetry solutions.
  • Start Up Assistance: Provide onsite support to help commission Monitoring & Control products.  This includes but is not limited to Xylem intelligent Pump Station Managers (iPSM), Pump Controllers, Protection devices, Submersible pumps, Electrical Control Panels and Treatment products.
  • General Documentation:Create or edit procedures and best practices related to M&C start-up, installation, troubleshooting, configuration, etc. Perform the required administrative tasks associated with the M&C Service Specialist position (i.e. product improvement requests, product issues notifications, trip reports, customer follow-up communications, time sheets, travel authorizations requests and general filing/ recorded keeping on customer support issues)
  • Increase M&C Service Knowledge: Identify and help develop additional M&C service support talent from within the existing US Sales company service groups. Evaluate existing service personnel, establish training plans, assist/conduct classroom training and hands-on experience training, and help perform yearly capability audits.

MINIMUM QUALIFICATIONS:

  • 2 years Electrical Controls technical training or equivalent
  • Minimum of 5 years experience in industrial controls applications with a working knowledge of PLCs, telemetry, distributed control networks and industry standard communications protocols
  • 5 years equipment maintenance experience in wastewater collection or treatment systems.
  • VBSS Greenbelt is preferred
  • Proficiency in Microsoft Word, PowerPoint and Excel
  • Must be highly motivated with strong communications skills and the ability to work independently.
  • Must be able to work to quality driven standards in a professional and safe manner.
  • Working knowledge in water/wastewater processes, including pumping and various treatment equipment
  • Treatment focus around disinfection (UV, Ozone), aeration, and filtration
  • Thorough understanding of systems troubleshooting and the benefits of establishing solid service practices for the operating and fiscal benefit of the company, distribution and the end-user. 
  • Very strong customer focus and interaction to ensure optimum relationships.
  • Must have experience with electrical control panels, VFD’s, PLCs, SCADA systems and other electronic systems and instrumentation.
  • Up to 75% overnight travel required.

PHYSICAL DEMANDS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Regularly required to sit, stand, walk and reach with hands and arms.
  • Frequently required to communicate orally.  
  • Ability to use hands and fingers dexterously to operate office equipment and or/ tools and equipment in the field where wiring is required.  
  • Must occasionally lift/ transport up to 50 pounds.  
  • Vision abilities required by this job include close vision and color differentiation recognition for electrical wiring.  

WORK ENVIRONMENT:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Office: Standard office equipment; work usually performed in an office setting free from any  disagreeable elements.  
  • Field or Customer location: May work around pipes, valves, electrical equipment and operating machinery, etc. such as commonly found around manufacturing facilities, construction sites and  drinking water/wastewater treatment plants.  
  • Travel: As required to fulfill the duties listed above (up to 75%). Other travel as needed or required by the company. 

EOE/FEMALES/MINORITIES/PROTECTED VETERANS/DISABLED

  • Electronic Monitoring

    1 month ago

    Pewaukee, United States Wisconsin Community Services Full time

    Job DescriptionJob DescriptionJob Responsibilities:Position Summary: This position has responsibility for all technical functions in regards to the WCS Electronic Monitoring and Drug Testing programs. This position is primarily based in Waukesha, however, will report to various locations depending on coverage needs. The additional locations include:...

  • Electronic Monitoring

    2 days ago

    Pewaukee, United States Wisconsin Community Services Full time

    Job DescriptionJob DescriptionJob Responsibilities:Position Summary: This position has responsibility for all technical functions in regards to the WCS Electronic Monitoring and Drug Testing programs. This position is primarily based in Waukesha, however, will report to various locations depending on coverage needs. The additional locations include:...

  • Claims Specialist II, Construction

    1 month ago

    Pewaukee, Wisconsin, United States Markel Service Inc. Full time

    Job SummaryWe are seeking a skilled Claims Specialist II to join our Construction team. As a Claims Specialist II, you will be responsible for investigating and resolving lower to medium complexity and lower to medium exposure claims. This role requires strong analytical and communication skills, as well as the ability to work independently with minimal...

  • Controls Engineer

    6 days ago

    Pewaukee, United States KnowHireMatch Full time

    Electrical Automation Controls Systems Engineer in the service department This position is in the service area and reports to the Service Manager A BSEE degree; four or more years of custom machine design experience; three or more years of electrical hardware design experience; three or more years of robot, HMI and PLC programming experience; and three or...

  • Applications Specialist

    2 months ago

    Pewaukee, United States Venturedyne Ltd Full time

    Job DescriptionJob DescriptionThe Applications Specialist (AS) will work in teams or independently to provide day-to-day support of Venturedyne software and technology. Technology support includes troubleshooting, programming, documentation, and testing within established standards and guidelines. The AS will be able to wear many hats as there are ample...

  • Assistant Controller

    2 months ago

    Pewaukee, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionWe are hiring for an Assistant Controller in Pewaukee, WI. This is an excellent opportunity for someone who is in a Senior Accountant capacity looking for career growth. You would report to the CFO and be part of a financially strong organization. If you have at least five years experience, please continue reading.Assistant...

  • Parts Inventory Control Clerk

    7 days ago

    Pewaukee, United States JX Enterprises Full time

    JOB REQUIREMENTS: Description Job Overview: Under the direction of the Parts Manager, the Parts Inventory Control Clerk monitors branch inventory, performs various control processes, and ensures that parts inventories are performing at an optimum level. Shift: Monday - Friday 7:00 a.m. - 3:30 p.m. Pay: \$20.00/hr. - \$22.00/hr (Depending on Experience)...

  • Parts Inventory Control Clerk

    7 days ago

    Pewaukee, United States JX Truck Center Full time

    Description Job Overview: Under the direction of the Parts Manager, the Parts Inventory Control Clerk monitors branch inventory, performs various control processes, and ensures that parts inventories are performing at an optimum level. Shift: Monday - Friday 7:00 a.m. - 3:30 p.m. Pay: $20.00/hr. - $22.00/hr (Depending on Experience) Essential Duties and...

  • Quality Specialist

    3 weeks ago

    Pewaukee, United States Kelly Full time

    Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Quality Specialist to work in Pewaukee, Wisconsin. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Salary/Pay Rate/Compensation: $18 - $19.50 per...

  • Certified Peer Support Specialist- Waukesha Court Services

    2 days ago

    Pewaukee, United States Wisconsin Community Services Full time

    Job DescriptionJob DescriptionJob Responsibilities:Position Summary: The Certified Peer Support Specialist will provide 1:1 peer support to individuals in need of peer support services in Waukesha County. Peer services include, connecting peers with community resources and helping them navigate resources, as well as provide strength based support and...

  • Certified Peer Support Specialist

    2 days ago

    Pewaukee, United States Wisconsin Community Services Full time

    Job DescriptionJob DescriptionJob Responsibilities:Position Summary: This position must be filled with a Certified Peer Support Specialist with lived experience with mental health, substance use or co-occurring needs, and the person must be in recovery. The position will work with people involved with Conditional Release services, supporting them with their...

  • Clinical Nurse Specialist

    1 month ago

    Pewaukee, Wisconsin, United States BrightStar Care Full time

    Job Summary:As a Clinical Nurse Specialist at BrightStar Care, you will have the opportunity to provide high-quality home health clinical services to our clients. We are seeking a skilled and compassionate nurse to join our team and make a meaningful difference in the lives of our patients.Responsibilities: Perform care as defined by client's individual Plan...

  • Electrical Systems Specialist

    7 days ago

    Pewaukee, Wisconsin, United States FTI Full time

    At FTI, we're looking for skilled professionals to join our team as Electrical Systems Specialists. In this role, you'll play a critical part in installing, troubleshooting, and maintaining a wide range of systems, including voice and data, fiber optics, fire alarm, security, access control, and closed circuit television. With a strong focus on safety and...

  • Claims Specialist II, Construction

    6 months ago

    Pewaukee, United States Markel Service Inc. Full time

    What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because...

  • Billing Specialist

    2 months ago

    Pewaukee, United States Creative Financial Staffing Full time

    What we love about the Billing Specialist opportunity: Join a family owned business where culture is their #1 priority Great benefits: medical, dental, and vision profit sharing, free snacks!, additional services on site! Eligible for an annual bonus Great longevity throughout the business What the Billing Specialist will be doing: AIA billing of...

  • Electrical Robotic Automation Controls Systems Engineer

    2 days ago

    Pewaukee, United States Gables Search Group, Inc. Full time

    Job DescriptionJob DescriptionElectrical Robotic Automation Controls Systems EngineerThis position is in the service area and reports to the Service ManagerA BSEE degree; four plus years of custom machine design experience; three plus years of electrical hardware design experience; three plus years of robot, HMI and PLC programming experience; and three plus...

  • Billing Specialist WI

    5 days ago

    pewaukee, United States Creative Financial Staffing Full time

    What we love about the Billing Specialist opportunity: Join a family owned business where culture is their #1 priority Great benefits: medical, dental, and vision profit sharing, free snacks!, additional services on site! Eligible for an annual bonus Great longevity throughout the business What the Billing Specialist will be doing: AIA billing of...

  • Billing Specialist WI

    6 days ago

    pewaukee, United States Creative Financial Staffing Full time

    What we love about the Billing Specialist opportunity: Join a family owned business where culture is their #1 priority Great benefits: medical, dental, and vision profit sharing, free snacks!, additional services on site! Eligible for an annual bonus Great longevity throughout the business What the Billing Specialist will be doing: AIA billing of...

  • Billing Specialist WI

    3 days ago

    Pewaukee, United States Creative Financial Staffing Full time

    What we love about the Billing Specialist opportunity:Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Join a family owned business where culture is their #1 priorityGreat benefits: medical, dental, and vision profit sharing, free snacks!, additional services on site!Eligible for an annual...

  • Service Engineer

    3 weeks ago

    Pewaukee, United States Adecco Full time

    Job DescriptionJob DescriptionPosition Summary: As our customer base continues to expand, we are seeking a skilled Field Service Engineer specializing in industrial controls and automation to join our Service Team. The ideal candidate will have extensive experience with electromechanical controls and PLCs, staying at the forefront of technological...