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Care Management Assistant
3 months ago
All the benefits and perks you need for you and your family: ·Paid Days Off from Day One ·Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Full Time Shift:Days Location: 9208 S. US HWY 301, Riverview, FL 33578 The community you’ll be caring for: AdventHealth Riverview · AdventHealth is expanding our medical expertise, innovation, and state-of-the-art technology to southern Hillsborough County through a brand-new hospital in Riverview, which is scheduled to open in 2024. · The new AdventHealth Riverview hospital will include 82 beds at time of opening with space to expand to 202 beds in the future. · This $250 million project in Riverview also includes a 100,000 square foot, four-story Medical Office Building that will provide community members convenient access to expert care. · AdventHealth Riverview will offer a wide range of health care services which includes emergency, cardiovascular, digestive, urology, orthopedic and women’s care. The role you’ll contribute: The Case Management Assistant supports the Case Management staff by providing clerical and technical support for the department's professional associates to facilitate and execute discharge plans and other related activities. The CMA may provide administrative support for the Care Management Department in the absence of department administrative assistant. The value you’ll bring to the team: · Provides quality customer service to external and internal customers both on telephone and in person to ensure courteous and professional experience. · Provides clerical support to department to ensure department efficiency and staff satisfaction. · Provides Medicare Important Message (IMM), MOON and other compliance forms as requested by Care Managers, per policy · Assists with sending of referrals and auth requests for services/ placement through NaviHealth · Assists with final booking of Navihealth referrals · Assist with Completion of appeal process by faxing information to Kepro and telephone follow-up. · Utilizing electronic and telephonic communications effectively: monitors emails and voicemails and responds in a timely manner. Qualifications The expertise and experiences you’ll need to succeed: · High School Diploma or equivalent · At least six months experience in acute care setting This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Case Management Organization: AdventHealth Riverview Schedule: Full-time Shift: 1 - Day Req ID: 24035572 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.