Veterinary Technician Manager- Specialty

3 weeks ago

Hoffman Estates, United States Thrive Pet Healthcare Specialists- Hoffman Estates Full time
Description

Position at Thrive Pet Healthcare Specialists- Hoffman Estates

Thrive Pet Healthcare Specialists Hoffman Estates is looking for a Veterinary Technician Manager to help lead our Specialty Departments

Job Summary: We are seeking a dedicated and compassionate Veterinary Technician to join our team as a Technician Manager for our specialty departments. The Technician Manager will serve as a cornerstone in cultivating a supportive and collaborative culture within our veterinary practice while ensuring the highest standards of patient care and client service are consistently met. This position requires a strong blend of leadership abilities, technical expertise, and a passion for nurturing a positive work environment.

Responsibilities:
  • Cultivating a Positive Culture:
    • Lead by example, demonstrating empathy, integrity, and a commitment to fostering a positive and collaborative work environment.
    • Encourage teamwork, mutual respect, and professional growth among all team members, promoting a culture of inclusivity and support.
    • Create opportunities for staff recognition, team-building activities, and continuing education to enhance morale and job satisfaction.
  • Leadership and Team Development:
    • Provide guidance, mentorship, and support to the veterinary technical staff within the specialty departments, fostering a culture of trust and empowerment.
    • Conduct regular department meetings and one-on-one coaching sessions to facilitate open communication, address challenges, and celebrate successes.
    • Empower team members to take ownership of their roles and contribute innovative ideas to improve patient care and workflow efficiency.
  • Patient Care and Clinical Excellence:
    • Oversee the delivery of exceptional patient care within the specialty departments, ensuring adherence to established protocols and standards of care.
    • Collaborate with veterinary staff to optimize patient outcomes, facilitate case management, and maintain a compassionate and nurturing environment for animals under our care.
    • Stay updated on advancements in veterinary medicine and specialty-specific best practices to ensure the highest quality of care for our patients.
  • Operational Excellence:
    • Coordinate daily workflow within the specialty departments to optimize efficiency and productivity.
    • Maintain specialty department staff schedules to allow for best patient/client care
    • Optimize patient scheduling standards, follow up procedures, and client communications for each department
    • Collaborate with other hospital leaders to implement and uphold standard operating procedures, protocols, and quality assurance measures.
    • Foster a culture of continuous improvement, encouraging staff feedback and participation in identifying opportunities for operational enhancements.
    • Work with leadership to ensure proper usage of Cubex and controlled substances, including cycle counts and staff training
Qualifications:
    • Certified Veterinary Technician (CVT), Registered Veterinary Technician (RVT), or Licensed Veterinary Technician (LVT) preferred.
    • Minimum of 2 years of veterinary or relevant leadership experience required
    • Strong interpersonal communication skills with the ability to inspire and motivate others in a team-oriented environment.
    • Commitment to upholding the highest standards of patient care, client service, and professional ethics.
    • Passion for promoting a positive work culture and nurturing a supportive environment for staff members to thrive.

Apply today

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