Network desktop Support Specialist

2 months ago


Sanford, United States Futran Tech Solutions Pvt. Ltd. Full time

Desktop Network Support - L3

6075 Enterprise Park Dr Sanford, NC 27330

Responsibilities
• Assists in investigating and resolving complex installations and maintenance matters of significance.
• Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Instructs customers in the operation and maintenance of systems/equipment.
• Ensures issues are referred to the appropriate personnel/service areas for follow-up, testing and troubleshooting.
• Acts as a liaison with customers on administrative and technical matters for assigned projects.
• Performs analysis and prepares reports on system problem trends and issues

Basic Qualifications
• 5+ of field support experience
• Ticket and asset management
• Strong hardware/software installation, support, and troubleshooting
• Windows XP, 10, and 11 experience
• Mac OS and iOS support
• Network Printer, HP configuration, consumable swaps, and moves
• Experience with Active Directory, MS Office, phone security, OS365
• Requires Networking troubleshooting and support
• Support skills for VPN connectivity and security
• Configuring new PC's/notebooks via imaging, SCCM and standalone
• Remote Install software/hardware and support
• Knowledge of basic networking concepts and Hands&Eyes support
• Lift and carry up to 40lbs

Preferred Education and Training
• High school or G.E.D.
• Lenovo or other vendor certifications
• CompTia A+, Network+/Security+ (Preferred but not required)
• Apple training (preferred but not required)

Work Environment
• Office environment
• Walk-up kiosk/ vending and lock/network printers
• Data Center or Telco Closet
• May require weekend work for Critical and High Priority support only
• Will require shift work/On-call coverage



  • Sanford, United States Futran Tech Solutions Pvt. Ltd. Full time

    Desktop Support Specialist-2 Location: 4300 Oak Park, Sanford, NC 27330 Skills: VPN Active Directory SLA Imaging fix/break Software /Hardware Desktop support customer service Ticketing (Servicenow) Description: Manages the onsite delivery of software services, installation, and configuration for customer environments. The job solves various business...


  • Sanford, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Network Support SpecialistFutran Tech Solutions Pvt. Ltd. is seeking a skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing technical support and assistance to customers in the areas of hardware installation, repair, upgrade, and maintenance.Responsibilities:Investigate and...


  • Sanford, North Carolina, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at Futran Tech Solutions Pvt. Ltd. The successful candidate will be responsible for managing the onsite delivery of software services, installation, and configuration for customer environments. Key Responsibilities: Manage the delivery of software services, installation, and...


  • Sanford, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Network Infrastructure SpecialistJob Summary: We are seeking a skilled Network Infrastructure Specialist to join our team at Futran Tech Solutions Pvt. Ltd. The ideal candidate will have experience in investigating and resolving complex installations and maintenance matters of significance.Key Responsibilities:Investigate and resolve complex...


  • Sanford, North Carolina, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements, immediate enrollment...


  • Sanford, United States Lee County Schools Full time

    Job Summary:The Office Support Specialist will provide administrative support to the Exceptional Children Department, performing a wide range of clerical duties and interacting with various departments. This role involves working with a high-level administrator and utilizing various guidelines to analyze facts and determine the correct procedures. The ideal...


  • Sanford, United States Central Carolina Community College Full time

    At Central Carolina Community College, we foster a culture of student success and achievement. Our employees play a vital role in removing barriers to education and providing students with a clear path to their goals.We are seeking an Administrative Specialist to join our team in Education, Business Services. The successful candidate will be responsible for...


  • Sanford, United States Lee County Schools Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Office Support Specialist to join our team in the Exceptional Children's Department. The successful candidate will provide administrative support to a high-level administrator, performing a variety of clerical duties and interacting with other departments.Key ResponsibilitiesProvide...


  • Sanford, Michigan, United States Meridian Public Schools Full time

    Job Title: Student Support SpecialistMeridian Public Schools is seeking a highly skilled and dedicated Student Support Specialist to join our team. The ideal candidate will possess a strong background in counseling, social work, or a related field, with a focus on supporting students' mental, emotional, and social well-being.Key Responsibilities:Administer...


  • Sanford, United States Astellas Pharma Full time

    About the RoleAstellas Pharma is seeking a highly skilled Senior Onsite Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at our assigned sites.Key ResponsibilitiesProvide timely...


  • Sanford, United States HealthCare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join their team for a travel opportunity in North Carolina. As a Diagnostic Imaging Specialist, you will be responsible for operating CT scanners and performing diagnostic imaging procedures to help patients receive accurate...


  • Sanford, United States Astellas Pharma Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Onsite Support Engineer to join our team at Astellas Pharma Inc. The ideal candidate will have a strong background in computer hardware, software, and networking, with excellent customer service and communication skills.Key ResponsibilitiesProvide timely and effective technical support for hardware, software,...


  • sanford, United States Robert Half Full time

    About the Role:Our client is seeking a talented NetSuite Application Support Specialist to join our dynamic team. This is a temporary position to cover a team member's paternity leave, with the possibility of transitioning into a permanent role. The ideal candidate will have a strong background in NetSuite or another ERP system, coupled with a passion for...


  • Sanford, United States Robert Half Full time

    About the Role:Our client is seeking a talented NetSuite Application Support Specialist to join our dynamic team. This is a temporary position to cover a team member's paternity leave, with the possibility of transitioning into a permanent role. The ideal candidate will have a strong background in NetSuite or another ERP system, coupled with a passion for...


  • sanford, United States Robert Half Full time

    About the Role:Our client is seeking a talented NetSuite Application Support Specialist to join our dynamic team. This is a temporary position to cover a team member's paternity leave, with the possibility of transitioning into a permanent role. The ideal candidate will have a strong background in NetSuite or another ERP system, coupled with a passion for...


  • Sanford, United States Robert Half Full time

    About the Role:Our client is seeking a talented NetSuite Application Support Specialist to join our dynamic team. This is a temporary position to cover a team member's paternity leave, with the possibility of transitioning into a permanent role. The ideal candidate will have a strong background in NetSuite or another ERP system, coupled with a passion for...


  • Sanford, North Carolina, United States Central Carolina Hospital Full time

    Job SummaryCentral Carolina Hospital is seeking a skilled Medical Support Specialist to provide clinical support to patients in the physician practice under the supervision of the physician. This role requires the ability to operate various medical equipment, administer vaccines and injectable medications, and maintain accurate electronic health records.Key...


  • Sanford, United States Liberty Staffing USA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to provide exceptional administrative support to our office. The ideal candidate will be responsible for providing top-notch customer service and ensuring the smooth operation of our front desk.Key Responsibilities:Answer and direct calls in a courteous and...


  • Sanford, United States Nemours Children's Health Full time

    Nemours Children's Health is seeking a skilled Pediatric Medical Support Specialist to join our Primary Care team in Sanford, Florida. This is a full-time opportunity that offers a $3,500 sign-on bonus to external applicants.Our primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central...


  • Sanford, United States Liberty Staffing USA Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Support Specialist to provide exceptional administrative support to our office. The ideal candidate will be responsible for delivering top-notch customer service in a fast-paced environment.Key Responsibilities:Answers, screens, and directs calls on a multi-line phone system...