Medical Office Rep
3 days ago
Overview
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service. Dignity Health Medical Group – Northridge Family Medicine a service of Dignity Health Medical Foundation is conveniently located on the Northridge Hospital Medical Center campus and offers full service family medicine hospital medicine maternity care sports medicine and pediatric services to the community. In addition to more than 10 family medicine providers we are part of one of the few teaching hospitals in the valley where the Dignity Health Family Medicine Residency at Northridge (affiliated with the David Geffen School of Medicine at UCLA) has educated family physicians for more than three decades many of whom stay to serve this community.
Responsibilities
Position Summary:
The Medical Office Representative position is the first point of phone customer service contact for our patients physicians other clinic staff internal and external laboratory and imaging staff hospital staff patient family members and vendors by offering customer service communications and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information verification of health plan eligibility taking complete and accurate messages and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals bench marks and quality patient care initiatives per departmental guidelines.
Qualifications
Minimum Qualifications:
-
Minimum 2 years of experience in an outpatient setting as a Medical Office Receptionist required or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 2 years of experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation. Medical Terminology required
-
Must have knowledge of Medicare/Medical/HMO Billing (ICD-9 CPT codes)
-
High School diploma or equivalent
-
Excellent interpersonal organizational and customer service skills are essential
-
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
-
Impact of Decisions: Serious impact on patient relationships physician efficiency stewardship of clinic resources and our image in the community
-
Internal/External Contacts: Patients physicians and other clinic staff internal and external laboratory and imaging staff hospital staff patient family members and vendors.
Preferred Qualifications:
-
Familiarity with an electronic practice management system is preferred
-
Experience with multi-line phones/ACD phones preferred. Medical terminology preferred
This position is represented by SEIU-UHW
The ideal candidate may work Saturdays to support the Saturday clinics
Pay Range
$25.12 - $31.53 /hour
We are an equal opportunity/affirmative action employer.
-
Medical Office Manager
4 weeks ago
Northridge, California, United States Insight Global Full timeJob Title: Medical Office ManagerJob Summary:We are seeking a highly skilled Medical Office Manager to join our team at Insight Global. The successful candidate will be responsible for ensuring the smooth operation of a clinical setting by streamlining processes and overseeing various administrative functions.Key Responsibilities:Manage billing, medical and...
-
Medical Office Manager
4 weeks ago
Northridge, California, United States Insight Global Full timeJob Title: Medical Office ManagerJob Summary:Insight Global is seeking a Medical Office Manager for one of our clients in the San Fernando Valley area. The Medical Office Manager will be responsible for ensuring the smooth operation of a clinical setting by streamlining processes and overseeing various administrative functions.Key Responsibilities: Manage...
-
Medical Office Coordinator
4 weeks ago
Northridge, California, United States MSCCN Full timeJob Summary: We are seeking a highly skilled and organized Medical Office Coordinator to join our team at MSCCN. As a Medical Office Coordinator, you will be responsible for providing exceptional customer service to patients and clients, handling phone calls and correspondence, and maintaining accurate records.Key Responsibilities:Provide excellent customer...
-
Medical Denial Specialist
1 month ago
Northridge, California, United States Regal Medical Group Full timeJob SummaryThe Denial Nurse is a critical member of our team, responsible for preparing and maintaining health plan criteria for our campus Medical Directors. This role requires collaboration with health plans to obtain updated criteria, ensuring that our staff provides a level of patient services that meets or exceeds our expectations.Key...
-
Office Receptionist
1 month ago
Northridge, United States MSCCN Full timeDescription : If you're looking for a job ASAP and you have Customer Service / Office Receptionist experience, then this is the role for you An medical group in Northridge as well as other locations is looking for an Office Receptionist / Customer Service Represenatives to join the team Aerotek provides a rapid interview process so you start work as soon as...
-
Customer Service Rep
1 month ago
Northridge, United States ResourceMFG Full timesummary Do you have great Customer Service skills, and have experience in Aerospace Industry? Our Facility in the city of Lynwood is searching for YOU! Essential Functions: Review the MRP system with CS counterpart to ensure customer order due dates are in line with required delivery dates. Assist PM with New Product Introduction in coordination with Quality...
-
Northridge, California, United States Regal Medical Group Full timeJob Title: Regal Medical Group Contract Configuration Specialist LeadRegal Medical Group is seeking a highly skilled Contract Configuration Specialist Lead to join our team. As a key member of our operations team, you will be responsible for the ongoing maintenance and configuration of our systems, including the data entry of Contracting Database, Providers,...
-
Financial Analyst, Performance Management Office
3 weeks ago
Northridge, United States Harman International Industries Full timeA Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do...
-
HCC Auditor
4 weeks ago
Northridge, California, United States Regal Medical Group Full timeJob Title: HCC AuditorJob Summary:The Regal Medical Group is seeking a skilled HCC Auditor to join our team. As an HCC Auditor, you will be responsible for maintaining and monitoring the Quality Assurance auditing plan for outpatient clinical data. This position requires strong technical expertise in ICD-9-CM or ICD-10-CM and knowledge in HCC Coding...
-
Financial Analyst, Performance Management Office
3 weeks ago
Northridge, United States HARMAN Full timeDescription & RequirementsA Career at HARMAN: As a technology leader who is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference, and...
-
Medical Records Specialist
4 weeks ago
Northridge, California, United States Interim HealthCare Full timeSeeking a nursing career with variety, challenge, and growth? As an LVN for Interim HealthCare Staffing, you can have it.Our Licensed Vocational Nurses enjoy some notable benefits:Competitive hourly rate of $38.00Flexible scheduling, variety of assignments, and work-life balancePer diem, block schedule, contract, temp-to-hire, and direct-hire positionsSick...
-
Certified Medication Aide
3 weeks ago
Northridge, United States CHSGa Full timeJoin us at Northridge Health & Rehab- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's...
-
Outpatient Medical Director
4 weeks ago
Northridge, United States CARENATIONAL HEALTHCARE SERVICES, LLC Full timeOUTPATIENT MEDICAL DIRECTORREMOTEMUST BE CURRENTLY WORKING FOR A HEALTH PLANJOB DESCRIPTIONThe Outpatient Medical Director is responsible for actively participating in the review process of pre-service requests for services, and to follow guidelines in the approval of those services or in making recommendations for other determinations to the provider/vendor...
-
Physician Nocturnist Position
4 weeks ago
Northridge, California, United States Regal Medical Group Full timeWe are seeking a skilled Physician Nocturnist to join our team at Regal Medical Group. As a Hospitalist, you will be responsible for providing high-quality patient care and management in our inpatient setting.Key Responsibilities:Accept RMG patients admitted through the emergency department, directly admitted from a physician's office, or transferred from...
-
Nurse Practitioner
1 month ago
Northridge, California, United States Regal Medical Group Full timeJob SummaryWe are seeking a highly skilled Nurse Practitioner to join our team at Regal Medical Group. As a HEDIS and Risk Adjustment Nurse Practitioner, you will be responsible for performing clinical and administrative tasks, including reviewing medical records, analyzing data, and providing education to office staff and providers.Key...
-
Nurse Practitioner
1 month ago
Northridge, California, United States Regal Medical Group Full timeJob SummaryWe are seeking a highly skilled Nurse Practitioner to join our team at Regal Medical Group. The successful candidate will be responsible for providing high-quality clinical care to a defined high-risk population in the Northwest Region.Key ResponsibilitiesProvide comprehensive clinical services to high-risk patients in the home and clinic...
-
Case Manager, High Risk RN
4 weeks ago
Northridge, California, United States Regal Medical Group Full timeJob DescriptionThe Outpatient Case Manager is responsible for assessing, planning, intervening, monitoring, evaluating, and documenting the care of high-risk members. This role requires collaboration with physicians, members, and other healthcare practitioners to ensure the appropriate level of care is provided and to prevent hospital admissions and...
-
Outpatient Case Manager RN Position
4 weeks ago
Northridge, California, United States Regal Medical Group Full timeJob DescriptionThe Outpatient Case Manager RN is responsible for assessing, planning, implementing, and evaluating the care of high-risk members in an outpatient setting.This role involves collaborating with physicians, healthcare practitioners, and other stakeholders to develop and implement care plans that meet the unique needs of each member.The ideal...
-
Member Liaison
3 weeks ago
Northridge, United States Regal Medical Group Full timeJob DescriptionPosition Summary: They will be responsible for member outreach and retention, overall patient experience and acts as a resource for members . Is available to help patients understand the medical group practice as well as select the appropriate primary care provider. Assists in capturing correct patient demographics and insurance information...
-
Inpatient Case Manager, After Hours
4 weeks ago
Northridge, California, United States Regal Medical Group Full timeJob SummaryThe Inpatient Case Manager, After Hours position at Regal Medical Group is a critical role that requires a skilled and compassionate professional to manage the care of hospitalized patients. This position involves assessing patients' needs, developing and implementing care plans, and coordinating with healthcare teams to ensure seamless...