Principal Application Support Engineer

1 week ago


West Lake Hills, United States JobRialto Full time
Job Summary:

Client Investments is seeking a Principal Application Support Engineer to join the Client Center for Applied Technology. This role is part of the New Cloud-based Brokerage Platform's Production Support team. The individual will be responsible for on-call production support of Brokerage applications hosted on the cloud. With a focus on microservices architecture, application monitoring, and performance tuning, the Principal Application Support Engineer will be integral to ensuring the reliability of the cloud-based applications, supporting a dynamic and innovative team environment.

Key Responsibilities:

• Provide on-call production support for Brokerage applications hosted on the cloud.

• Monitor, tune, and troubleshoot applications running in an EKS infrastructure.

• Set up application alerting and monitoring in a cloud environment.

• Work with teams across product, growth, service, and leadership to deliver insights and solutions.

• Continuously learn new technologies and adopt new tools and techniques.

• Collaborate effectively with cross-functional teams to improve applications and solve issues.

• Support new cloud-based brokerage applications and help evolve them over time.

Required Qualifications:

• Extensive experience in Brokerage application development and support.

• Strong proficiency in languages such as Java/Spring MVC, Node JS, and GO.

• In-depth experience with microservices architecture and development for cloud.

• Extensive experience in performance tuning and solving application issues in an EKS infrastructure.

• Proven ability to handle on-call production support and troubleshoot complex application issues.

• Experience with application alerting and monitoring in cloud environments.

• Strong communication (written and verbal) and interpersonal skills.

• Ability to multi-task and manage time effectively, working independently and within teams.

Preferred Qualifications:

• Brokerage back-office systems knowledge.

• Flexibility and adaptability to support new technologies in a cloud environment.

• Bachelor's degree in Engineering or Computer Science (preferred).

• MSCE or A+ certification required, with MSCE preferred.

• AWS certifications preferred (AWS SysOps, DevOps).

Location: Westlake, TX, Boston, MA, Merrimack, NH

Education: Bachelors Degree

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