Principal Application Support Engineer
1 week ago
Client Investments is seeking a Principal Application Support Engineer to join the Client Center for Applied Technology. This role is part of the New Cloud-based Brokerage Platform's Production Support team. The individual will be responsible for on-call production support of Brokerage applications hosted on the cloud. With a focus on microservices architecture, application monitoring, and performance tuning, the Principal Application Support Engineer will be integral to ensuring the reliability of the cloud-based applications, supporting a dynamic and innovative team environment.
Key Responsibilities:
• Provide on-call production support for Brokerage applications hosted on the cloud.
• Monitor, tune, and troubleshoot applications running in an EKS infrastructure.
• Set up application alerting and monitoring in a cloud environment.
• Work with teams across product, growth, service, and leadership to deliver insights and solutions.
• Continuously learn new technologies and adopt new tools and techniques.
• Collaborate effectively with cross-functional teams to improve applications and solve issues.
• Support new cloud-based brokerage applications and help evolve them over time.
Required Qualifications:
• Extensive experience in Brokerage application development and support.
• Strong proficiency in languages such as Java/Spring MVC, Node JS, and GO.
• In-depth experience with microservices architecture and development for cloud.
• Extensive experience in performance tuning and solving application issues in an EKS infrastructure.
• Proven ability to handle on-call production support and troubleshoot complex application issues.
• Experience with application alerting and monitoring in cloud environments.
• Strong communication (written and verbal) and interpersonal skills.
• Ability to multi-task and manage time effectively, working independently and within teams.
Preferred Qualifications:
• Brokerage back-office systems knowledge.
• Flexibility and adaptability to support new technologies in a cloud environment.
• Bachelor's degree in Engineering or Computer Science (preferred).
• MSCE or A+ certification required, with MSCE preferred.
• AWS certifications preferred (AWS SysOps, DevOps).
Location: Westlake, TX, Boston, MA, Merrimack, NH
Education: Bachelors Degree
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