Data Analyst III

1 month ago


San Francisco, United States Aditi Consulting LLC Full time
Summary:
We are looking for a Data Analyst to join our Data Operations team. This individual will play a key role in providing support to the Global Marketing team to ensure that data meets business and compliance requirements.

Responsibilities:
  • Internal Support Management: Oversee handling of internal support tickets, delivering excellent customer service to stakeholders and resolving issues promptly to enhance operational efficiency. Monitor data operations to minimize escalations. Troubleshoot data issues and lead routing from marketing automation stemming from list uploads.
  • Quality Assurance: Ensure the accuracy and integrity of data files and data loads to support effective marketing campaign management and successful engagement delivery.
  • Enablement: Develop, write, and edit user-friendly guides, training materials, and technical documentation that empower stakeholders to utilize data and tools effectively. Collaborate with various teams to understand their challenges and craft engaging content that facilitates communication, shares insights, and keeps teams informed.
  • Compliance Oversight: Review webform specifications and data collection processes to ensure adherence to compliance standards, enabling informed decision-making.
  • Training and Support: Conduct training sessions for internal stakeholders on data tools and policies to maximize marketing campaign effectiveness

Desired Skills and Experience:
  • 3-4 years in technical support, or similar roles.
  • Experience with company CRM. Ability to ramp up quickly and gain deep understanding of company's business processes. Experience in Marketing Automation is a plus.
  • Strong ability to create clear, user-friendly documentation tailored to diverse audiences, enhancing their ability to leverage tools and data. Assist in creating concise executive-level presentations that effectively communicate data insights and updates on project initiatives.
  • Proven analytical capabilities with meticulous attention to detail; adept at deriving actionable insights from complex data sets.
  • Proactively address issues and resolve them in a timely manner. Resourceful and focused on identifying opportunities for process enhancements and enabling stakeholder success.
  • Excellent verbal and written communication skills, capable of conveying complex information in an understandable manner to various audiences.
  • Ability to manage multiple projects, prioritize effectively, and work independently with minimal supervision.
  • Comfortable navigating changing requirements and priorities in a fast-paced environment.
  • Strong collaborative skills, with the ability to work well within a team and contribute to the overall success of the business.
  • Excellent problem solving, debugging, and testing skills

Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements).

Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.

#AditiConsulting
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