Enterprise Application Specialist

3 weeks ago

Fairfax, United States Inova Health System Full time

Inova Health is looking for a dedicated Enterprise Application Specialist to join the Team. This remote role will be full-time day-shift from Monday - Friday.

The Enterprise Application Specialist supports the implementation and post-launch maintenance of the QGenda Healthcare Workforce Management software. An active participant and facilitator during implementation and should be intimately familiar with the scope of the deploy, integrations, internal and external support structures, and the Enterprise business objectives which guide system use. The Enterprise Application Specialist is a knowledgeable advocate for proper utilization of department or service line technology application(s).

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Enterprise Application Specialist Job Responsibilities:

  • Responsible for implementation, go-live and post go-live support as well as ongoing system improvement and maintenance.
  • Serves as the product lead and supports alignment of project goals through departmental implementation waves ensuring departments maintain timeline and facilitate scheduling meetings.
  • Provides recommendation on how the enterprise application can be used to solve institutional needs; supports the forward movement of request and recommendations.
  • Responsible for maintaining and standardizing workflows and change request processes across the enterprise.
  • Supports system onboarding of new providers and maintains ownership of SOP documentation.
  • Engage with enterprise application consultants to receive in-depth training on enterprise application product knowledge.
  • Scopes, implements and maintains additional enterprise initiatives within the platform such as Enterprise Landing Page, Integrations, new application products and features, new processes and implementation add-ons.
  • Fulfills basic troubleshooting and support inquiries from administrators and users, escalating to application support as needed.

Additional Requirements:

  • Work Schedule: Monday - Friday; Remote
  • Education: Bachelor's degree or HS Diploma/GED and 4 additional years of experience. Or an Associate's degree and 2 additional years of experience.
  • Experience: 5 years of project management experience. Epic experience preferred.

This position is eligible for remote work for candidates residing in the following states - AL, AZ, DC, DE, FL, GA, KY, ME, MD, MO, NC, OH, PA, SC, TN, TX, UT, VA, WV.

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