NFI Parts Bilingual Customer Service Representative

4 weeks ago

Louisville, United States New Flyer of America Inc. Full time

NFI Parts is North America's most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer transit buses, MCI motor coaches, ADL buses, ARBOC vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers. Further information is available at .com. POSITION SUMMARY The Bi-Lingual Customer Service Representative will be successful by responding to incoming customer phone calls, emails, and processing orders in a timely manner, along with providing parts research for customer calls. WHAT YOU WILL DO: Provide Bi-Lingual Customer Support and Motor Coach parts lookup for the call center. Provide support for the call center and online parts store during operational hours (8am-8pm EST) Monday- Friday (8 hour shifts). Receive and respond to incoming customer calls. Process customer order requests accurately, timely and professionally. Assist customers with determining product routing that meets their delivery needs. Completes all necessary administrative responsibilities including timely update of filing, emailing, updating of spreadsheets and logs as necessary. Follow all policies and procedures. Responsible for Diesel Coach Parts Lookup Support (training provided). Miscellaneous responsibilities as assigned by the Customer Service Supervisor. WHAT YOU NEED TO BE SUCCESSFUL: Fluent in Spanish/English with excellent verbal and written communication skills. High School Diploma or GED. Minimum 2 years of Customer Service or Call Center experience required. Previous Automotive background strongly preferred. Data entry accuracy essential. Strong interpersonal skills. Ability to read schematics and technical diagrams are beneficial. WHY JOIN OUR TEAM: Competitive Wage. A continuous learning environment. Ability to advance your career with a growing company. Ongoing employee development through a variety of in-house training initiatives. OUR WHY: We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable. NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at , , , , , , and . HOW TO APPLY If you would like to apply for this position or know someone who would, please submit a an application. New Flyer is an EEO/AAP/Female/Minority/Disabled/Vets Employer

  • Customer Service Representative I

    4 days ago

    Louisville, United States NFI Parts Full time

    Job DescriptionJob DescriptionNFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the...

  • NFI Parts- Bench Assembly Warehouse Associate

    2 months ago

    Louisville, United States NFI Group Full time

    NFI Partsis North America's most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer transit buses, MCI motor coaches, ADL buses, ARBOC vehicles, as well as the product lines for the acquired NABI and...

  • NFI Parts- Bench Assembly Warehouse Associate

    4 weeks ago

    Louisville, United States NFI Group Full time

    NFI Partsis North America's most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer transit buses, MCI motor coaches, ADL buses, ARBOC vehicles, as well as the product lines for the acquired NABI and...

  • Parts Buyer

    1 week ago

    Louisville, United States NFI Parts Full time

    Job DescriptionJob DescriptionNFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the...

  • Warehouse Associate

    1 week ago

    Louisville, United States NFI Parts Full time

    NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired...

  • Warehouse Associate

    1 week ago

    Louisville, United States NFI Parts Full time

    Job DescriptionJob DescriptionNFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the...

  • Warehouse Associate

    7 days ago

    Louisville, United States NFI Parts Full time

    Job DescriptionJob DescriptionNFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the...

  • Business Development Product Specialist

    1 week ago

    Louisville, United States NFI Parts Full time

    Job DescriptionJob DescriptionNFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the...

  • Accounts Receivable Administrator

    6 days ago

    Louisville, United States NFI Parts Full time

    Job DescriptionJob DescriptionNFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the...

  • Business Development Product Specialist

    1 month ago

    Louisville, United States NFI Parts Inc Full time

    NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired...

  • Business Development Product Specialist

    4 weeks ago

    Louisville, United States NFI Parts Inc Full time

    NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired...

  • Bilingual Customer Service Representative

    4 weeks ago

    Louisville, United States KellyConnect Full time

    Job DescriptionJob DescriptionThink the best job opportunities are far away? Think again! KellyConnect® needs you! We’re seeking bilingual customer service representatives to work at a premier employer centrally located in Louisville, KY.The Customer Service Representative position functions to deliver excellent customer care and create sustainable value...

  • Sr. Customer Service Representative

    4 weeks ago

    Louisville, United States Genuine Parts Company Full time

    Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers...

  • Parts Buyer

    2 hours ago

    Louisville, United States nfiparts.com Full time

    NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States WSP Full time

    Join Our Team as a Customer Service Representative at WSP in Louisville, KY!The Call Center Customer Service Representative (CSR) will handle various customer inquiries through phone and email responses, as well as walk-in and mail services. You might be moved to different locations or schedules as needed to support the company.Position Details:Location:...

  • Customer Service Representative

    3 weeks ago

    Louisville, United States PeopleLink Staffing Solutions Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativePeoplelink Staffing Solutions, in partnership with a prominent commercial-grade landscaping tool manufacturer in the Louisville KY area, is seeking Customer Service Representatives to join their team! This company offers a wide range of perks such as full benefits, 401K, and profit sharing!Customer...

  • Customer Service Representative

    2 months ago

    Louisville, United States WSP Full time

    This Opportunity WSP is seeking a full-time Customer Service Representative in the Louisville, KY area. The Call Center Customer Service Representative (CSR) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, inbound call customer service, walkup customer service and inbound mail response....

  • Customer Service Representative

    4 weeks ago

    Louisville, United States WSP Full time

    This Opportunity WSP is seeking a full-time Customer Service Representative in the Louisville, KY area. The Call Center Customer Service Representative (CSR) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, inbound call customer service, walkup customer service and inbound mail response....

  • Customer Service Representative

    4 weeks ago

    Louisville, United States Pls Financial Services, Inc. Full time

    Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to...

  • Customer Service Representative II

    2 weeks ago

    Louisville, United States Genuine Parts Company Full time

    Motion is seeking customer focused, energetic team players with an appetite for knowledge to join our Customer Service Inside Sales team to provide the highest levels of technical support in the industry to ensure customers receive the parts they need when they need them. Motion provides a supportive work environment that encourages collaboration, growth,...