Front Desk Receptionist

2 weeks ago


La Jolla, United States Virtual Full time
VACO is looking for a skilled Front Desk Receptionist who exhibits superior customer service in all communication with customers as the initial point of contact. 

Job Duties: 
  • Greets visitors at the front in a professional manner.
  • Respond timely to requests and inquiries. Responds to calls, emergencies, and alarms.
  • Answer phone, distribute mail and prepare email and regular mail.
  • Verify phone and voice mail systems are working properly. 
  • Assists with the investigation of accidents, incidents, or similar occurrences.
  • Maintain a key sign-in/out log for outside vendors. 
  • Update various databases, spreadsheets, and directories. 
  • Monitors building access controls and video systems. Works closely with Facilities Technician relating to daily lock and unlock procedures; building activities; and responding to emergency calls.
  • Assists with annual fire drills at headquarters. 
  • Provide backup support to Administrative Services and other areas of the department as assigned.
Qualifications
  • Excellent communication and interpersonal skills
  • Detail oriented.
  • Able to prioritize tasks. 
  • Customer service focused.
  • Problem-solving, time-management, and maintaining confidentiality. 
  • Two to three years in the capacity of a front desk position.


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