Senior Director IT Operations
4 weeks ago
Leads the organization's information security strategy to ensure integrity, confidentiality, and availability of information assets.
Responsibilities:- Manages global IT services, including technical and infrastructure management, service delivery teams, and vendor governance.
- Develops and implements a service integration and management framework.
- Tracks, manages, and optimizes IT resources and infrastructure across physical locations.
- Manages the full life cycle of assets from acquisition to disposal, including operational change management.
- Defines and meets the requirements of service level agreements.
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
- 10+ years of experience in IT operations, service management, or a related field, with substantial experience in leadership roles.
- Proven ability managing IT services and operations across a global organization.
- Deep understanding of ITIL framework, network operations, cloud computing, cybersecurity, system administration, disaster recovery, and data center management.
- Knowledge of emerging technologies affecting IT operations is also crucial.
- Strong leadership and communication skills, with the ability to influence and collaborate with stakeholders at all levels.
- Paid vacation + 12 paid holidays + PTO days.
- Full health benefits including employer HSA contributions + dental plan with an orthodontic option.
- Matching 401K.
- Generous tuition reimbursement program.
- Generous paid parental leave.
- Friendly and supportive coworkers.
- Zero Harm for Everyone Everywhere.
- Value People - Respect, Recognize & Reward.
- Think Customer. Everyone. Every day.
- Treat the Business as our Own.
- Care for the Community & our Environment.
- Challenge & Improve the Status Quo.
- Deliver on our Promises.
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