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Senior Director IT Operations

4 weeks ago

Salt Lake, Utah, United States Dyno Nobel Full time
Who We Are

Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.

Join us in everything that's great about Dyno Nobel: OUR culture, OUR values, OUR commitment to safety and most importantly our PEOPLE. This combination makes Dyno Nobel a terrific place to work.

Dyno Nobel is a subsidiary of Australian based Incitec Pivot Limited. IPL's 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.

What You'll Do

As the Senior Director IT Operations & Service Management you will oversee and enhance all IT operations, ensure seamless IT service management, and streamline operational efficiency.
  • Accountable for end-to-end management of global IT services, whether delivered internally or sourced externally including technical & infrastructure managements (SaaS, Integration, SAP Basis, Pathing) and managing Service Delivery teams (Service Desk, Field Engineering)
  • Provide a Service Integration and Management framework
  • Tracking, managing, and optimizing the IT resources and infrastructure across physical locations
  • End to end Platform and Applications Lifecycle Management. Managing the full life cycle of assets from acquisition, operations - (SAP, PC, 3rd party apps, Microsoft, etc) including operational change management (i.e. general upgrades, maintenance activities) including:
    • Data Network Management (all routing, firewall, logical networking components)
  • Accountable for managing the 'non-strategic' vendors and their governance
  • Defining and meeting the requirements of SLAs
What We're Looking For:
  • Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a related field
  • 10 years of experience in IT operations, service management or a related field, with substantial experience in leadership roles
  • Proven ability managing IT services and operations across a global organization
  • Deep understanding of ITIL framework, network operations, cloud computing, cybersecurity, system administration, disaster recovery, and data center management
  • Knowledge of emerging technologies affecting IT operations is also crucial
  • Strong leadership and communication skills, with the ability to influence and collaborate with stakeholders at all levels.
  • Positive attitude, friendly demeanor, and a team player
What We Offer:
  • Paid vacation 12 paid holidays PTO days
  • Full health benefits including employer HSA contributions dental plan with an orthodontic option
  • Matching 401K
  • Generous tuition reimbursement program
  • Generous paid parental leave
  • Friendly and supportive coworkers
Zero Harm for Everyone Everywhere

Value People - Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises

Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.