Case Manager
3 weeks ago
Program: Alternatives to Incarceration
Classification: Non-exempt, Full Time
Hourly Salary range: $25.00 - $29.00 per hour
Summary and Range of Authority: Under the supervision of the Program Manager, the Case Manager conducts outreach, case management, crisis intervention, and system navigation in the community for persons experiencing homelessness (PEH) throughout San Diego.
Essential Duties and Responsibilities:
• Provide comprehensive assessment and periodic reassessment of individual needs for case management.
• Create individualized treatment plans, and update regularly, based on needs identified on assessments.
• Assist clients in accessing needed services to address safety, health, social and material, such as food, clothing, shelter/housing, financial assessments, legal aid, medical and mental healthcare, job training and employment services
• Provide case management services to clients enrolled in the program.
• Engage and outreach with community partners for purpose of accepting referrals and providing support and linkage to services for needs of clients.
• Serve as a member of an interdisciplinary team,
• Participate and attend staff meetings, trainings and other meetings as assigned
• Utilize evidence-based practices included, but are not limited to Motivational Interviewing, Housing First, Harm Reduction and Trauma Informed Care.
• Provide culturally competent services. Work well with TAY, PEH, clients involved with the criminal justice system, immigrants, refugees, and other culturally diverse participants.
• Complete special projects in a timely manner, and able to maintain strict confidentiality, with regard to, sensitive or proprietary information or materials.
• Provide all documentation compliant to agency, state and county requirements within a timely manner.
• Complete assigned work timely and effectively for the program to meet contracted annual performance goal and objectives.
• Provide all other related services required by county contract's Statement of Work.
• Other duties as assigned.
• All the duties and responsibilities shall be delivered in compliance with County of San Diego BHS and other relevant regulations.
Requirements
Required Education, Certifications/Licenses:
• A bachelor's degree from an accredited U.S. college or University, or certified foreign studies equivalency in psychology, counseling, social work or closely related degree.
•
Minimum Experience and Qualifications Required:
• Minimum of one year working with PEH and/or justice-involved populations.
• Ability to establish and maintain supportive relationships with clients from diverse cultural backgrounds.
• Have understanding and experience with participants experiencing homelessness, criminal justice interactions, substance use and mental health symptoms.
• Familiarity with harm reduction, trauma informed care, housing-first and COACH principles.
• Knowledge and experience in the principles of effective alcohol and drug treatment approaches.
• Abide by UPAC Code of Conduct and professional code of conduct.
Additional Preferred Education or Qualifications:
Bilingual, bicultural preferred in one of the County of San Diego threshold languages (Spanish, Arabic, Chinese (Mandarin), Korean, Persian, Somali, Filipino (Tagalog), Vietnamese.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Spends approximately 70% of work time sitting and meeting with others or working at a desk and/or computer. Spends approximately 30% of work time standing or walking within the work area or outside the office at meetings and events, also bends, twists, stoops and reaches. Ability to communicate in writing and verbally. Regularly required to sit and talk or hear. Frequently is required to use hands to touch, handle or feel and reach with hands and arms. Occasionally lifts and/or moves up to 25 pounds. Working conditions are normal for an office environment and event venues. The noise level is usually moderate.
Salary Description
$25.00 - $29.00 per hour
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